Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.0/5 525 reviews

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100 The Esplanade, 0800 Darwin, Australia

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Telephone
Fax +61 8 7906 2211

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  525 reviews

TripAdvisor Rating  3.5/5  1,789 reviews

unhappy accor plus member.

Customer review rating 0.5/5

Mycheal C. Couples - Confirmed reviews ALL

The room number 317 was not up to standard, everything was dirty, especially the carpet. the property had a stale smell, Not one door would close, Balcony ceiling had been removed and not replaced. Bathroom was far from been clean. We were given complimentary breakfast , not charged for an upgrade which was appreciated however i should checked out as overall it was disgusting and at the end of the day i feel that i should get a complete refund . Mycheal C., 04…

Dear Mycheal C., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the carpet stain problem and prevent future occurrence. Our Front Office manager will call you later today to discuss your recent stay in more detail. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex

good stay

Customer review rating 4.0/5

Kate G. Couples - Confirmed reviews ALL

The service at reception was excellent the first breakfast on April 25 was terrible and cold then Saturday breakfast was fine the room was clean and well presented too much noise from near rooms party too much

Dear Katharine g., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the breakfast buffet to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex

Good stay as always

Customer review rating 5.0/5

Richard P. Business - Confirmed reviews ALL

The booking in to the Meals and any requests acted on

Dear Richard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alex

Great stay

Customer review rating 4.5/5

Fenella M. Couples - Confirmed reviews ALL

Good location and comfortable rooms. A shade cloth over the pool would have been nice otherwise great stay

Dear Fenella m., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Great position but very tired hotel needing upgrades

Customer review rating 3.5/5

Adam J. Families - Confirmed reviews ALL

Have stayed multiple times because of position and pricing. Shower dispenser in incorrect spot reducing space between wall and glass screen. Soap was watered down to practicly water.

Dear Adam J., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback about our team team members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

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Other web-users rate our hotel

  • 230 reviews 9.7/10 Location
  • 460 reviews 5.2/10 Room
  • 382 reviews 8/10 Service
  • 13 reviews 8.2/10 WiFi
  • 184 reviews 5/10 Comfort
  • 166 reviews 4.3/10 Cleanliness
  • 142 reviews 5.2/10 Amenities
  • 139 reviews 5.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.