The Savoy 5 stars

Customer review rating (ALL Rating) 4.8/5 3,393 reviews

Best price
guarantee
The Savoy - Image 1
The Savoy - Image 2
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Strand, WC2R 0EZ LONDON, United Kingdom

Description

Hotel extras

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Our accommodation(s)

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Hotel location

The Savoy

Strand
WC2R 0EZ LONDON
United Kingdom

GPS:51.510401, -0.120182

Telephone
Fax +44 20 7240 6040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,393 reviews

TripAdvisor Rating  4.5/5  7,501 reviews

Certificate of excellence 2024

Wow ...........

TripAdvisor rating 5.0/5

RatchetAce TripAdvisor review

From the moment you enter the foyer to the moment you leave you are treated like royalty and made to feel like you are the only people staying in the hotel. Then you add the rooms, the food, the american bar and the experience becomes out of this world. The Savoy should be congratulated on effortlessly providing a 5* stay again and again.

Dear RatchetAce, How lovely to read about your Savoy experience! We are thrilled everything exceeded your expectations and you had such a wonderful time. We hope to warmly welcome you again to The Savoy very soon. If we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director

Above and Beyond

TripAdvisor rating 5.0/5

Navigate735986 TripAdvisor review

This was the best hotel stay I have ever e. All the staff was exceptional. They made us feel very welcomed. The doormen greeted us by name. The reception staff, the concierge, the waiters and waitresses, even the cleaning staff were wonderful. Staying at the Savoy made our trip to London far more rewarding.

Dear Navigate735986, It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write this review. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back to The Savoy again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Franck X Arnold, Managing Director

Another great stay

TripAdvisor rating 5.0/5

Morten63 TripAdvisor review

Just finished our yearly stay at The Savoy. Everything went smooth as usual from booking until check-out. The hotel is beautiful and extremely comfortable, but most of all we keep coming back every year because of the people. Everybody from Valentin during booking, to Genci, Rob, Tony and the other at the door, to Attila and his butler team to the fabulous Rose at breakfast. It is a pleasure being looked after by them and after a while they feel like friends. An extreme shout-out to butler Sebastian who served us a free bottle of champagne one night even though we really did not have butler service included, he did not have to and we had not asked for it. Just because he felt like. it. Thats is what this is about: Above and beyond. A year until next time. Will we be able to wait?

Dear Morten63, I have really enjoyed reading your review and we were delighted to welcome you back to The Savoy. Thank you so much for sharing this wonderful feedback - we truly appreciate hearing from all our guests, but even more so from our loyal returning friends! I will share your comments with colleagues across the hotel who do go the extra mile to ensure everything is just perfect for our guests. Thank you for taking the trouble to mention so many of them individually. I very much hope we will not have to wait another year! and we look forward to welcoming you back very soon. Best regards, Franck X Arnold, Managing Director

Sheer opulence

TripAdvisor rating 5.0/5

3isfamily Couples - TripAdvisor review

Entering the Savoy is like going back in time to the 1920's. The décor is exquisite. The staff are incredibly friendly and professional. The afternoon was fantastic. It's a bottomless afternoon tea so if there's anything in particular you are enjoying the staff will gladly bring you more. There are 27 teas to choose from, my white peony was delicious. The staff will ask if you are celebrating a special occasion. I was celebrating my 50th. The staff brought out birthday cake for myself and three others guests while the pianist played happy birthday. What a treat. We stayed in a junior suite with a river view which was stunning. Upgrades are available when booking through American express platinum and it's worth singing up to be a Fairmont member online. Large breakfast menu to choose from, all very high quality ingredients. Cocktails in the American bar were delicious, a relaxed but upbeat atmosphere with entertainment from a pianist. Great spa facilities. Pool with resistance jetstream. Very quiet, we had the place to ourselves. Cannot fault The Savoy in any way, a sheer joy to stay here and we will be back.

Dear 3isfamily, Thank you thank you thank you for your delightful review - which really made my day to read! I am absolutely thrilled you had such a wonderful stay to celebrate a special birthday and left with some special memories. It is always a pleasure to receive positive feedback about the outstanding level of attention and care we deliver to all our guests, and I will pass on your kind thoughts to my colleagues, who go the extra mile to ensure everything is just perfect. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director

Great stay.

Customer review rating 5.0/5

Amanda M. Friends - Confirmed reviews ALL

My mum had the best birthday weekend and it was always a dream of hers to stay at The Savoy - it lived up to all our expectations. The service was out of this world and the attention to detail was exceptional. Thank you

Dear Amanda M., Thank you for choosing The Savoy for such a special birthday celebration and for taking the time and trouble to complete a guest satisfaction survey. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with some happy memories of your time with us. I will most certainly share your kind thoughts to all our colleagues, and we wish to thank you in particular for your kind recognition of Rosaline who looked after you so exceptionally. We hope to warmly welcome you again to The Savoy in the future and if we can be of any assistance in the meantime, please let us know. With best regards, Debra Patterson, Quality Leader

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Other web-users rate our hotel

  • 568 reviews 9.4/10 Location
  • 1,179 reviews 8.3/10 Room
  • 2,392 reviews 9.3/10 Service
  • 944 reviews 8.3/10 Food
  • 620 reviews 9.2/10 Vibe
  • 442 reviews 8.1/10 Amenities
  • 335 reviews 7.5/10 Comfort
  • 333 reviews 8.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.