Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 3,564 reviews

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Sofitel Legend Metropole Hanoi - Image 1
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Sofitel Legend Metropole Hanoi - Image 4
15 Ngo Quyen Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

Our accommodation(s)

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Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Telephone
Fax +84 24 3826 6920

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,564 reviews

TripAdvisor Rating  5.0/5  8,658 reviews

Certificate of excellence 2024

Perfect stay in a fantastic hotel

TripAdvisor rating 5.0/5

lph2007 TripAdvisor review

We spend 3 nights in a Metropol suite in the Heritage building including breakfast. The pros Great location, Very spacious room with high ceiling, Beautiful design of the room with a lot of attention paid to the details, Room available early in the morning (really appreciated after a 12hours flight), Great butler service until the end of our stay, Really good quality of the food during tea time and cocktail time, Great quality of the breakfast and dinner (pho soup). Excellent service in general (reception, front desk, food & beverage), Really interesting tour in the hotel bomb shelter with a very knowledgable guide. The cons The Opera building is pretty big (7 floors) compared to the Heritage one (3 floors) and alters the charm of the place. Overall, a great, and certainly the best place of our tour in Vietnam.

Simply the best to quote

TripAdvisor rating 5.0/5

Replevin2015 TripAdvisor review

As very experienced travellers we have seen most things good and bad in the far east.We find it difficult to fault the rooms in the new wing, the service, quality of the food or staff..Wonderful location too.We feel safe in Hanoi and feel we can trust the hotel and staff.When we encountered a rogue taxi driver, we encouraged him to the hotel door with the lure of payment and let the concierge do the rest, very well. The only negative was delinquent children around the pool at weekends but that is the fault of parents, not the hotel.

Service and food

Customer review rating 4.0/5

Parvinder L. Couples - Confirmed reviews ALL

Service here is very welcoming and helpful. Food is excellent

Goo

Customer review rating 5.0/5

Huỳnh H. N. Business - Confirmed reviews ALL

Ok

Mixed Experience: Satisfactory Service with Breakfast Restaurant Incident"

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Overall, the service was satisfactory, except for one experience with the breakfast restaurant staff. When I asked the waitress for a refill of sparkling wine, she refused, citing the buffet restaurant policy. Despite arriving close to closing time, I found her attitude shocking and felt rushed during breakfast. I brought the matter to the attention of the manager, who apologized for the inconvenience.

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Other web-users rate our hotel

  • 693 reviews 9.5/10 Location
  • 848 reviews 8.5/10 Room
  • 1,784 reviews 9.5/10 Service
  • 526 reviews 9.1/10 Food
  • 511 reviews 9.3/10 Vibe
  • 322 reviews 9.3/10 Breakfast
  • 263 reviews 6.2/10 Comfort
  • 138 reviews 9.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.