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How do I view, change or cancel a reservation ?
To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations.
To find out more, please refer to the terms and conditions of sale
You made your reservation directly with a hotel: please contact the hotel directly for all change or cancellation requests. You can find contact details on the hotel's description page.
Please check availability at your chosen hotel and then change your booking:
- Through our website: you will need to cancel your original reservation before making a new one
- Through our reservation office : you will need the confirmation number that was sent to you when you made your reservation, as well as the arrival date of your stay
- Through the hotel directly: you can find contact details on the hotel's description page
If you made your reservation directly through a travel agency, please contact the agency who carried out your reservation for all change or cancellation requests.