Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 3,663 reviews

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Description

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Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,663 reviews

TripAdvisor Rating  4.5/5  1,529 reviews

Certificate of excellence 2024

Good Stay

Customer review rating 4.5/5

Bianca Couples - Confirmed reviews ALL

The room was clean, everything was presented well. The staff were helpful and lovely to deal with. The only comment I would make is that the rooms need some updating, it’s outdated for the price. However the cleanliness and generous size of the room was wonderful.

GRATEFUL FOR THE UPGRADE BUT ROOM WAS TIRED

Customer review rating 3.0/5

John F. Couples - Confirmed reviews ALL

SHOW ROSE NEEDED TO BE FIXED. WRONG PLUG IN SPA BATH. FRENCH DOORS DID NOT LOCK PROPERLY. Generally tired CONDITION. NIGHT CLUB NOISE WENT TIL 2AM

Great hotel, slow service

Customer review rating 3.0/5

Steven O. Couples - Confirmed reviews ALL

This is our second stay at the Sofitel Noosa, our first stay was for our honeymoon. This is a 5 star and expensive hotel and yet the hotel still charges $25 for parking when room rates are close to $800 a night which I think shows little respect to residents. It’s a small amount but additional charges such as this always make me feel unvalued as a client. The pool area is great but understaffed. It’s ok if you are happy to wait 30 minutes for an over priced drink but again, not great client service. Finally breakfast is great but once again let down by poor service. We had eaten our breakfast before our tea/coffee came out with close to a 30 minute wait for drinks, the restaurant wasn’t even that busy. In the end we asked for our drinks to be put in take away cups and this took 15 minutes for the cups to arrive. Generally service REALLY let the hotel down and I don’t think I would return here again.

Always great!

Customer review rating 5.0/5

Josh Couples - Confirmed reviews ALL

Fantastic location with great restaurants in the vicinity. Service is always top class!

Great location

Customer review rating 4.5/5

Kerrie Families - Confirmed reviews ALL

We had a wonderful experience at the Sofitel Noosa. From our greeting at the front door, help with luggage to the welcoming staff at the front desk. Our room on the 6th floor, was large, with a great view up the river. The room is apparently due for renovation, which for the price of the room should be a top priority. Breakfast was delicious and once again all staff were excellent.

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Other web-users rate our hotel

  • 712 reviews 9.4/10 Location
  • 1,292 reviews 7.2/10 Room
  • 1,812 reviews 9/10 Service
  • 13 reviews 3.8/10 WiFi
  • 364 reviews 7.5/10 Food
  • 332 reviews 4.9/10 Cleanliness
  • 223 reviews 5/10 Value
  • 210 reviews 8.2/10 Breakfast

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