Hotel - Mercure Singapore Bugis
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Mercure Hotel

Mercure Singapore Bugis

122 Middle Road 
188973  SINGAPORE
SINGAPORE

504 reviews
TripAdvisor Rating Based on 504 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

The New Mercure Singapore Bugis has 395 heritage inspired rooms, and is located in the heart of Singapore's leisure business and cultural districts. Situated 5 minutes from Bugis MRT and next to one of the CBD's most vibrant markets

  • 395 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Singapore Bugis

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 504 reviews
Bean G 2017/05/22
« Worse Mecure »

I stay with Accor Group 20 to 30 nights per year and Mercure Bugis is worse experience. Layout shocking. Don't even space to work from 12" laptop. Bathroom has no place to hang change of clothes. Toilet door cannot close causing unpleasant odors to room. Fellow guest met in elevator complained to his employer. Floor was also not cleaned during my 3nights stay as proven from a couple of tissues dropped by me.

ha0d7gm1, Executive Assistant Manager at Mercure Singapore Bugis, responded to this review

Dear Bean G, Warm greetings from Mercure Singapore Bugis! Thanks for your time to put up this constructive review, my sincere apologies on this unpleasant experience. We have reminded Housekeeping team to be more detailed on the floor corridor cleanliness, regular check will also be implemented. Please advise us on your booking name and stay period at alec.ng@accor.com in order for us to accord the necessary service recovery Look forward to hearing from you soon. Thanks and regards, Alec NG

dewio236 2017/04/30
« nice and good one »

the hotel is near to bugis market so we really happy and enjoy to explore this street, the hotel was good and clean, however the size of room and the bed is too small for family so if you want enjoy and have a good time for you and your family please book this hotel with large room 😊 meanwhile i satisfied with the services from the staff and all maybe will comeback to this hotel if i want to explore this area again just to bad i'm not get the upgrade room in this hotel so i feel not too comfy in the room due to smaless

ha0d7gm1, Executive Assistant Manager at Mercure Singapore Bugis, responded to this review

Dear demio236, Warm greetings from Mercure Singapore Bugis! Thank you very much for the time to out up this review. We are glad to know that you like the hotel especially it is so near to the malls, food and other shops. The room size will only be reviewed in our next renovation plan. Please feel free to email me at alec.ng@accor.com for your next visit so that I can handle your accommodation request accordingly. Once again, thanks for the positive feedback and we look forward to seeing you again in the next future. Yours sincerely, Alec NG Executive Assistant Manager

501yvettes 2017/04/06
« Nice Comfortable Hotel »

The hotel was generally great to stay in, and the location was very good. The food in the restaurant was excellent and well priced, however the service was fairly poor - particularly in the evenings. The room was good value with nice view, comfortable beds & bedding, however the bathroom was not very private and the water from the shower freely flowed onto the toilet floor making midnight visits to the loo a tad unpleasant!

ha0d7gm1, Executive Assistant Manager at Mercure Singapore Bugis, responded to this review

Dear 501yvettes, Warm greetings from Mercure Singapore Bugis! Thanks for the great reviews and we appreciate your sharing of your experience. I have shared the comment with the team in the Restaurant and Kitchen for immediate improvement. As for the room size and design, it will only be reviewed in the next renovation plan. Please feel free to contact me at alec.ng@accor.com should you require for more clarification. Thank you and best regards, Alec NG Executive Assistant Manager

Kuncoro W 2017/04/05
« Stay for Coldplay Concert 2017 »

This was probably my 5th stay at Mercure Bugis and the 2nd visit of my visit this year. I am satisfied with the value and the hotel location. Keep up the good work and please offer a good promotion, I believe Mercure Hotel is the top choice for Indonesian who travels to Singapore.

ha0d7gm1, Executive Assistant Manager at Mercure Singapore Bugis, responded to this review

Dear Kuncoro W, Greetings from Mercure Singapore Bugis! Welcome back! Thanks again for your regular support in Mercure Bugis! We glad to see that you really like the hotel. I believe you also enjoy the Concert of Cold Play last weekend. Please feel free to contact me at alec.ng@accor.com should you need more information and assistance. Thanks and regards, Alec NG Executive Assistant Manager

Mikey1375 2017/03/28
« Excellent location »

Location was perfect. Close to Bugis Junction and Bugis+ shopping mall, restaurants and hawker food. Easy walking distance to Liang Seah St and all the chinese restaurants. Walking distance to Bugis MRT Station

ha0d7gm1, Executive Assistant Manager at Mercure Singapore Bugis, responded to this review

Dear Mikey1375, Warm greetings from Mercure Singapore Bugis! It is delighted to know that you like the location of the hotel and you promote this to your friends and family should they have any plan to visit Singapore and prefer Bugis area. We are located in the hub of Bugis, near to shopping malls, art and design centre and rich with multi cultural and heritage. Please feel free to contact me should you require for more information and assistance. We look forward to seeing you again in the near future. Thanks and regards, Alec NG Executive Assistant Manager

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