Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 5,784 reviews

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Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,784 reviews

TripAdvisor Rating  4.0/5  494 reviews

Certificate of excellence 2024

Great service

TripAdvisor rating 5.0/5

Neil8911 TripAdvisor review

Outstanding service and an exceptional team. Being a diamond member, I experienced the full benefits of my membership tier. The lounge exceeded expectations, and the food was exceptional. The highlight was definitely the staff, who ensured a seamless experience and took perfect care of all guests. Now that's what I call a redeeming stay! In contrast to my previous disappointing experience at a certain "Pullman" property in Australia.

Good stay

Customer review rating 3.5/5

Jessica Families - Confirmed reviews ALL

Check-out was the best. Check-in was alright. Room design and amenities was mediocre.

The location is good but the stay was just okay

Customer review rating 3.0/5

Saad S. Families - Confirmed reviews ALL

I did not feel any privilege being the platinum member, the internet in the room was frustrating, very slow and i had to use my mobile data all the time. The sweet that i received on 1st day was full of ants and i returned it to the hotel right away which they promised to send me fresh ones but throughout my stay, they didnt send it. The apartment side seems very ordinary compared to the hotel. Although it was my 2nd time with Pullman but will not consider it for the next time.

Enjoyable stay

Customer review rating 4.5/5

Brian Families - Confirmed reviews ALL

Very enjoyable stay. All the staff were very friendly and helpful and are a credit to the hotel. The hotel is in a great location. I will certainly use the hotel again, on my next visit to KL.

Good hotel with sub-par internet

Customer review rating 3.5/5

John Business - Confirmed reviews ALL

I had a good stay at the hotel, room was nice, good breakfast and helpful staff. However, the wifi was sub-par I had several online meetings which were plagued by poor connectivity, and ultimately I bought a local sim-card to use mobile network for online meetings.

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Other web-users rate our hotel

  • 3,517 reviews 9.6/10 Location
  • 4,343 reviews 7/10 Room
  • 4,125 reviews 7.8/10 Service
  • 124 reviews 3.6/10 WiFi
  • 1,955 reviews 7.7/10 Breakfast
  • 1,727 reviews 6.7/10 Cleanliness
  • 1,167 reviews 6.1/10 Amenities

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