Hotel - Pullman Kuala Lumpur City Centre Hotel and Residences
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Pullman Hotel

Pullman Kuala Lumpur City Centre Hotel and Residences

No 4 Jalan Conlay 
50450  KUALA LUMPUR
MALAYSIA

2,911 reviews
TripAdvisor Rating Based on 2,911 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • KLIA 1
  • Reception open 24 hours a day
  • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Our rooms are designed with comfort which features 445 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

  • 602 rooms
  • 290 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Air conditioning with individual remote
    • Crib on request
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman Kuala Lumpur City Centre Hotel and Residences

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,911 reviews

patrickfQ1056YR 2017/05/19
« Excellent stay at a class establishment »

World class service and facilities. This was my 3rd stay at the Pullman in as many months. Platinum Accor benefits were honoured and the hotel made it feel like a home away from home. Excellent facilities and service

PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear patrickfQ1056YR, Thank you for the time taken to write about your third stay at our hotel. We feel honored to read that you experienced our services and facilities as world class. It is our intention to make our guests feel like home, and it is encouraging that you acknowledge that we actually made you feel that way. Patrick, we all look forward welcoming you home again in the near future. Kind regards, Martine Vera Strous Guest Experience Manager

Maggie T 2017/05/07
« Location is great »

The location is great because walking distance to shopping malls and KLCC. However, they didn't do house keeping during my stay. We went out hotel at 10.30am and came back hotel to rest at 4pm but i was surprised no house keeping was done for my room. I hope they can improved on this area.

Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Maggie T Thank you for your feedback after your stay with us. I am pleased that you found the location convenient but disappointed about your housekeeping experience. I have discussed your comments with the team and please accept my sincere apologies for this service oversight. We hope to see you again soon. Kind regards Zayne Boon

Iris_Pch 2017/03/20
« Enjoyable Stay »

Was given an upgrade to a 2 bedroom unit. The room was clean and large, with a well stocked kitchenette, and good sized living and dining area. The bedrooms came with king and twin beds, giant pillows... the whole family (7 of us) had a comfortable stay. The kids also had an enjoyable swim at the pool on level 10. Location wise, located in the city, so please expect bad traffic in the evening (5-6pm, lots of cars). Pavilion shopping opposite the hotel provides food and shopping options. Hakka restaurant near the hotel also serves not too bad food. Easily located and pick-up by Grab/Uber and airport transfer.

Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you Iris_Pch for such a positive review on Trip Advisor after your stay with us. I will share your comments with the team and we hope to see you again soon. Kind regards Zayne Boon

joni_lim 2017/03/15
« good location »

nice staycation for short trip. location was excellent - close to pavilion and bukit bintang area. breakie was good. pool not quite as expected. staff is excellent. room is old but acceptable - view is breathtaking with petronas tower. will come back if need to stay over in KL .

Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you joni_lim for your positive comments after your stay with us. I will share it with the team and we look forward to your return when you are next in Kuala Lumpur. Kind regards Zayne Boon

W9431REtammyw 2017/03/15
« Love this hotel »

The pullman kuala lumpa city of centre and residences is just amazing. I have stayed here 7 times now and wouldnt stay anywhere else .The food is amazing the rooms are always clean and well looked after the pool bar staff are just amazing and welcoming.

Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you W9431REtammyw for your fantastic feedback and we hope to see you again soon. Kind regards Zayne Boon

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