Hotel - Grand Mercure Jakarta Kemayoran
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Grand Mercure Hotel

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6  Superblok Mega Kemayoran  Kota Baru Bandar Kemayoran 
10610  CENTRAL JAKARTA
INDONESIA

320 reviews
TripAdvisor Rating Based on 320 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59:00
    • Opening hours : Week-end 00:00-23:59:00

Business services

  • 23 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

  • 505 rooms
  • 400 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Grand Mercure Jakarta Kemayoran

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 320 reviews

AlexTGW 2017/04/23
« Great hotel in a convenient location »

Experienced minimal traffic problems due to great location to/from airport and to/from city. Was upgraded to suite room with kitchenette, was spacious and luxurious. Breakfast was good and with a good spread but a little crowded during hosting of a seminar. Fitness center features modern high tech equipment, underused which is a waste. Sauna/jacuzzi closed an hour ahead of time on the particular day which I hoped to utilise which was disappointing. Hope they can consider extending the opening hours.

GMKemayoran, Hotel Manager at Grand Mercure Jakarta Kemayoran, responded to this review

Dear AlexTGW, First of all, I would like to take this opportunity to thank you very much for choosing Grand Mercure Jakarta Kemayoran Hotel for your accommodation need in Jakarta. I have received information concerning your remarks regarding inconvenience occurred during your stay, I am very much regret the inconvenience caused to you on this occasion and please accept our sincerest apologies. Once again thank you very much for your kind support and I wish to get the opportunity to welcome you back in our hotel in the near future. Your future arrival is truly awaited. Sincerely, Nurhayati Basir Hotel Manager

liong2017 2017/01/09
« Amazing hotel »

Food is good, parking lots are very limited, gym is only for adult, jacuzzi also only for adult. Service in restaurants and lounge are very good. Some receptionists are very friendly, some are not too friendly. Accor priority desk is not useful, most of the time is empty

GMKemayoran, Hotel Manager at Grand Mercure Jakarta Kemayoran, responded to this review

Dear Valued Guest, Dear Edwin S, First of all, I would like to take this opportunity to thank you very much for choosing our Hotel for your accommodation need in Jakarta. I have received information concerning your remarks regarding inconvenience occurred during your stay, I am very much regret the inconvenience caused to you on this occasion and please accept our sincerest apology. I have taken serious note on the concern raised related to our staff service and hotel facilities which below the standard guest expectation. Serious action has been taken to avoid such experience to happen again in the future. Once again thank you very much for your kind support and I wish to get the opportunity to welcome you back in our hotel in the near future. Sincerely, Nurhayati Basir Hotel Manager

Hery S 2016/09/14
« Nice Business Hotel »

This is a business hotel on weekdays and it turns into wedding hotel during weekend. Don't expect any tourism spot around the hotel area. It is close to JI Expo kemayoran. MGK Mall (Hardware & Automotive spare part) & Hypermart are just next door. There are also 7/11 & Indomaret convenience store within walking distance. The lobby is nice and beautiful. Check in was fast. As Platinum Member, my room was upgraded to Classic room. But sadly no Afternoon Tea @Plumeria Lobby Lounge. I got welcome fruit platter in my room. The room was nice but the minibar was locked. It has swimming pool, sauna, steam, hot and cold plunge pools. Brrr I LIKE the cold plunge pool. The breakfast was nice. JAMU (Traditional Herbal Drink) was served by Mbok Jamu. It also served Chinese Tea Egg. @Fruit station I found something special, Terong Belanda. I had dinner @Plumeria Lounge. Tried the Mercure Sop Buntut & Buntut Mercon. Overall I like this hotel for relaxing on the weekend. And I will come back again.

GMKemayoran, Hotel Manager at Grand Mercure Jakarta Kemayoran, responded to this review

Dear Hery S, We are truly glad to have you as our guest and appreciate you took the time to share your experiences during your stay in our hotel to TripAdvisor reader. It is honored to read such valuable feedback from our guest and much pleasing that their stay with us was met their expectation. Looking forward to welcoming you back in our hotel in the near future. Best Regards, Nurhayati Basir Hotel Manager

Roy H 2016/06/13
« Brand new Hotel - not so centrally located »

It's a brand new hotel under Grand Mercure brand. Make it the 2nd one in Jakarta, after Grand Mercure Harmoni. Location: At Kemayoran area (planned to be new CBD in the north part of Jakarta), surrounded by some apartments complexes, close to Jakarta International Expo (JIExpo Kebayoran). at the same complex of MGK Kemayoran. Nothing much to be explored surrounding. Approx 15 Km away to Jakarta SCBD (Sudirman, Kuningan, Thamrin), expect around 45 mins drive. Service: Excellent. nothing to complain, something you can expect from 4/5 star hotel. Staff is friendly and helpful. Rooms & facilities: Nice brand new room, minimalist & modern decor. comfort bed. all is perfect. Unfortunately, this hotel doesn't have Club Lounge. So fro Platinum member, you can't enjoy the benefit of Club Lounge. Huge and nice Restaurant, serving great choices of breakfast. Good mix of Indonesian and Western style, crowded in the weekend with locals.

GMKemayoran, Hotel Manager at Grand Mercure Jakarta Kemayoran, responded to this review

Dear Roy H, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nurhayati Basir Hotel Manager

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