Hotel & Spa Jules César Arles - MGallery by Sofitel
A beautiful hotel in Arles, stylishly reimagined by Christian Lacroix, which reveals its secrets throughout the stay and makes for an unforgettable experience.Mrs Florence BARRON, Hotel Manager
The Jules César hotel & Spa in Arles was completely renovated and decorated by Christian Lacroix in 2014.Located in the Arles city center,you will experience true 5-star comfort. Formerly a 17th century Carmelitas convent this hotel offers 52 rooms, including 11 suites, a gourmet restaurant with terrace,outdoor heated pool close to the cloister gardens (open seasonally) and a registered CINQ MONDES spa.Arles is an ideal layover stop with its Roman architecture classified by UNESCO as a World Heritage site
From Nîmes or Marseilles: take highway A54 towards Arles. Take exit no. 5 Arles-Centre, follow Boulevard Clémenceau then Boulevard des Lices. The hotel is on your right after the tourist office and the carousel. Valet service is EUR 20 per day.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
The hotel offers three room categories: Classic, Superior or Deluxe. Each one is unique and reveals the soul of its fashion-designer creator. The colors and materials are true works of art offering design and magic in equal measure.The Lacroix Suites and Junior Suites each boast one of three personalized decoration themes by the grand master of fashion: Lacroix, Provençal or Monastic. Each Suite can accommodate 2 to 4 people and has the option of adding a crib.
161-205 sq. ft. (15-19 m2) rooms with double bed. Bathroom with shower or bathtub. Modern decor completely renovated at the beginning of 2014. Tea and coffee making facilities, minibar, Nespresso machine. Satellite TV. Free WIFI.
237-280 sq. ft. (22-26 m2) rooms with double bed (queen or king size). Bathroom with shower or bathtub. Modern decor completely renovated at the beginning of 2014. Tea and coffee making facilities, minibar, Nespresso machine. Satellite TV. Free WIFI.
280-344 sq. ft. (26-32 m2) rooms with king size bed. Bathroom with shower or bathtub. Modern decor completely renovated at the beginning of 2014. Tea and coffee making facilities, minibar, Nespresso machine. Crib available.
Our 323-420 sq. ft. (30-39 m2) Junior Suites are all unique, decorated in either Provençal or Monastic style. The colors, patterns and fabrics are specially compiled to create a magical luxury design.
Our 431 sq. ft. (40 m²) Lacroix Suites unveil the unique talents of Christian Lacroix, the grand master of fashion. Bathroom with bathtub or shower, including lounge area.
The Lou Marquès gourmet restaurant offers delicious and refined French cuisine inspired by the Camargue culture. For a sun-lit meal in the summer, the restaurant offers balanced and flavorsome meals on the terrace.
Enjoy a moment with friends or family for an aperitif accompanied by our delicious tapas. In the afternoon, sip a hot beverage with some petits fours. During the summer, a snack service is offered.
Reviews collected from customers who booked on AccorHotels.com
From the ease of access and parking to the warm welcome and invigorating decor we were delighted after a day of flying and driving to arrive at the spectacular JC Hotel in Arles. Close to and yet removed from the town centre we were easily able to wander the sights and return to the haven of the hotel and its excellent restaurant. Highly recommend the set dinner there. A quiet night's sleep then checkout with the concierge's unexpected but thoughtful recommendations for places to visit on our continuing stay in Provence. Highly recommended. Wifi was not quick but we were much too busy having fun!
Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Jules César Arles - MGallery Collection by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pereira Isabel
I believe the title says it all! Unfortunately we weren't in Arles long enough to take advantage of the services available and the weather was not cooperative as regards the pool, but we were enchanted by the hotel and the amenities. We only allowed 1 1/2 days, 1 night for Arles on our whirlwind tour of France. It was our favorite visit and we hope to return.
The hotel is well located and the breakfast and restaurant are fine. But the front desk is terrible. When we arrived just before 3:00 PM there was no one who could check us in. When someone did show up they said we had booked for 4 nights. I explained that I had called one week before to change it to 3 nights and had called back to confirm the change. They finally said it was straightened out until at check out they tried to charge me for 4 nights. It took over a half hour to straighten this out. We also planned to leave the hotel on market day which closed the street until almost 2:00 PM. They neglected to mention this fact. Also, for this 5 star hotel the concierge is also the bellman. And while he was friendly, he really was not qualified to give advice about anything to do. For a 5 star hotel they really need to get their act together.
Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Jules César Arles - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope you appreciate the free upgrade in Junior Suite .Please note that this problem was an exception to our normal practices, at departure time we offered you the valet service for your stay as a good will gesture We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Isabel Pereira
The hotel benefits from being in an old convent - lovely gardens and cloisters but the 'design' sometimes takes over from function. Air conditioning was loud, the bathroom got flooded after your shower and it was difficult to get to the sink or toilet through the puddle. The food at breakfast was very good but the containers made it hard to see or get at the food/drink. Lovely staff and great location.
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