Hotel - Majlis Grand Mercure Residence Abu Dhabi
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Grand Mercure Hotel

Majlis Grand Mercure Residence Abu Dhabi

Zayed The 1st Street  Electra Street  Tourist Club Area 
53400  Abu Dhabi
UNITED ARAB EMIRATES

235 reviews
TripAdvisor Rating Based on 235 reviews
Best price guarantee
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From 298.00 AED Non member rate
From 268.20 AED Member's rate Members’ Rate, join while you book
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Select your dates 298.00 AED
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • ABU DHABI INTL
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 198 rooms
  • 77 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Majlis Grand Mercure Residence Abu Dhabi

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 235 reviews
jevans14 2017/01/27
« Jan 2017 »

Great hotel with extremely friendly staff that went the extra mile at all times to make our stay enjoyable. Pleasant check in, fast and efficient with welcome drink and dates, concierge was full of helpful information and tips. Front desk ladies always smiling, arranged a late check out which was brilliant. We were staying as a family and booked the 2 bedroom suite, amazing. Spacious, comfortable, clean and quiet. The location was also very good, around the corner from Abu Dhabi Shopping Mall. All other areas are easily accessible as taxis are cheap. We would definitely choose to stay here again should we return to Abu Dhabi.

Arshad M, General Manager at Grand Mercure Residence Abu Dhabi, responded to this review

Dear Ms. Jevans14, Thank you for your positive comments. We are happy to hear that you enjoyed your stay at Majlis Grand Mercure Residence, Abu Dhabi and thank you for your kind comments regarding our services and staff. Here at Majlis Grand Mercure Residence, we strive to provide the highest level of service possible. Thank you very much and we are looking forward to welcoming you again in our hotel! Beat Regards, The Management

S5748MMmikeh 2015/04/27
« paid extra for executive, club floor facilities but did not deliver. »

Staff really awkward and seem to lack training, paid extra for executive floor which should have come with bowl of fruit, daily papers and club floor lounge etc - we did not get any of these and there is no lounge so a total waste of money.Brekfast is poor.

Arshad M, Manager at Grand Mercure Residence Abu Dhabi, responded to this review

Dear S5748MMmikeh Thank you for taking the time to give us your feedback on what seems to have been a less than satisfactory stay with us, for which we would like to apologize. We would like to assure you that we are constantly working on resolving some challenges with executive floor and we always strive for the highest guest satisfaction. We have communicated your concerns with our management and hope that this isolated case will not prevent you from coming back to our hotel. We look forward to have you back. Kind regards, The Management

NadeemShahzad07 2015/04/22
« Great Stay »

The staff at grand Mercure have to be commended for their excellent service, they were able to accommodate my requests. The whole stay was excellent, the room was good. Overall happy with the facilities and friendliness of the staff.

Arshad M, Manager at Grand Mercure Residence Abu Dhabi, responded to this review

Dear Nadeem, We are delighted to hear about your recent stay with us and really appreciate your feedback - it is great to hear that we have been able to meet your expectations and that you enjoyed the service offered in our hotel. We thank you for your patronage and we look forward to welcome you back at Majlis Grand Mercure Residence. Best Regards The Management

moussa-rkia 2015/03/25
« Compliment »

I am so happy to stay in your hotel.i like it too much its so comfortable and I want to thank all staff Especially SANAA who did check-in for us.she was so smilling and helpful and second one is ANNA, she did check out for us and she was so proud to do her job she professional. I appreaciate it

Arshad M, Manager at Grand Mercure Residence Abu Dhabi, responded to this review

Dear Moussa-rkia Thank you for taking the time to share your experience. We are delighted to read that our associates were able to meet your expectations and rest assured that we have shared your kind comments with the team, in particular with Sanaa and Anna. Once again, thank you for reviewing our hotel and hope to welcome you back in the near future. Warm regards, The Management

pascalebratislava 2015/03/12
« Good value for money but traumatic check out »

The hotel was excellent value for money. Great big rooms. Well located hotel. However the check out was traumatic, with the hotel taking an hour to find the pre-authorization slip, then finding out it was out dated and needed a new one. We finished the process way beyond my bed time (as I was well inspired to do the check out the night before an early morning departure), and then in the morning, the receptionist ran after us as we were leaving to tell us we had only paid 3 nights out of 4, which was not correct. Really traumatic after what had happened for over an hour the night before! In any case, all was solved, but I hope the hotel check-out processes will improve before I ever decide to come back!

Arshad M, Manager at Grand Mercure Residence Abu Dhabi, responded to this review

Dear pascalebratislava Thank you for your positive review on Tripadvisor. We have noticed from your comment that you have faced challenges during your stay at Majlis Grand Mercure, let me reassure you that we have addressed your issue with our team and rectify the process. On behalf of management we would like to thank you for your constructive comments which will definitely help us to perform better. Looking forward to welcome you again at Majlis Grand Mercure Residence. Warm Regards The Management

RaoulAman 2015/02/12
« Very luxurious for an affordable price »

This hotel looks very new. It's clean and spacey. The rooms are perfect and the beds very comfortable. The staff is also very friendly and helpful. Unfortunately we only got to stay for one night, but we liked what we saw in Abu Dhabi, so when we return, we will definitely stay here again.

Arshad M, Manager at Grand Mercure Residence Abu Dhabi, responded to this review

Dear Raoul B, Thank you for the time you took to share your feedback with us. We are delighted to read that you enjoyed staying with us. Once again, thank you for choosing the Majlis Grand Mercure Residence Abu Dhabi and look forward to welcome you back soon for another memorable stay. Warm regards, The Management

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