Hotel - Novotel London Wembley
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Novotel Hotel

Novotel London Wembley Hotel

5 Olympic Way  Wembley 
HA9 0NP  LONDON
UNITED KINGDOM

1,123 reviews
TripAdvisor Rating Based on 1,123 reviews
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Select your dates 89.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  GBP
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 235 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London Wembley

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,123 reviews

tobyornottoby2016 2017/02/06
« Highly recommended. »

Choice of transport from Wembley, Chiltern railways to Marylebone, Overground and Underground to all areas of London - all in walking distance from the hotel. With regards to our visit, we had a lovely quiet room, good food, pleasant, efficient, courteous staff. Returned to a VERY clean, warm room each evening. Thank you for a lovely stay.

NovotelWembley, Manager at Novotel London Wembley, responded to this review

Dear Toby, I would like to thank you for taking the time to write such a lovely review. The hotel location is definitely a plus, and I am happy to hear that you took advantage of all the easy access transport links around the area. I have passed your kind comments to the team who take great pride in their service, so I am sure this will serve as further encouragement for them. We hope to see you again soon. Best regards Stefano

michelle k 2017/01/04
« Novotel at its best! »

My family stayed at London Novotel Wembley for 2 nights in an executive family room. The space was very big and everything was really comfortable. The staffs were very willing to help us with almost everything. Breakfast was great and the location was perfect! You can reach anywhere in downtown & Eurostar station within 30 minutes either by direct tube or with one or two transfers. You will never regret!

NovotelWembley, Manager at Novotel London Wembley, responded to this review

Dear Michelle, Thank you for your detailed and excellent review on your stay here with us, we are delighted to hear that you had such a great stay. I have made sure to share your complimentary feedback with our team, who are all very pleased you were impressed with our service and availability. We hope that you will visit us again soon next time you are in London Best regards Stefano

mohmadyusufs 2016/12/06
« solo business trip in London »

The property is ideally situated next to Wembley stadium. Wembley park tube station is 5 minutes away. Loads of stores and restaurants are located nearby. Outlet mall with cinema and pubs is 10 minutes away. The property offers quality breakfast buffet. the front office offers warm and pleasant welcome. The housekeeps does na excellent job in keeping the room neat and tidy.

Krissure 2016/11/09
« Very nice hotel but needs tweaking in places »

Stayed 2 nights for a girlies weekend. The reception staff were very friendly and helpful. The overall feel and look of the hotel was good, modern and clean. The two main issues were our card keys kept malfunctioning. We were asked to keep them separate from our mobiles, which we did, but over the weekend we must have had them re-programmed at least three times. The bottle of water in the fridge came at a cost. This should have been complimentary (not sure why there was only 1 bottle of water when there were 2 guests staying in a twin room). The toiletries in the bathroom only catered for one guest as opposed to 2 of us that were in the twin room. The towels were like sandpaper and really need to be thrown away and replaced with new fluffy ones. I had read this on reviews prior to our stay but thought it would have been picked up on by the time we stayed...but alas this was not the case! Only one hand towel was provided instead of 2. The most disappointing event of our stay was breakfast. The first morning we helped ourselves to the buffet breakfast (bacon was covered in a fatty white film (which we were told is unavoidable due to how it is received from suppliers - we pointed out that this was not visually appealing!), as we sat down to eat we found the breakfast lukewarm....we complained! the tea and coffee brought to our table was cold...we complained. the fried eggs we requested were brought to our table under-cooked...we complained (TWICE! as it still wasn't cooked when returned!). The food on the buffet is kept in ceramic dishes which is probably why it doesn't hold its heat...there is a heating facility 'above' the food but that is insufficient to keep the food hot...metal trays with some kind of heating underneath is the way forward! Our second breakfast was an improvement (it was explained to us that the first morning was short staffed and so errors were made). I think car parking should be free or in the least reduced in price as £15 per day is alot to pay on top of the room price. At check out we pointed out all of our concerns (again) this time to management who was very sympathetic, receptive and apologetic. I would stay here again as the location is great in the heart of Wembley and if the breakfast issue (and other bedroom tweaks) is improved would make a really good stay.

Lels0408 2016/11/02
« Novotel Wembley - a great place to stay! »

My sister and I had originally booked for Sunday night so we could go to the NFL at Wembley, but decided to increase our stay to include the Saturday too - though unfortunately we had to do this on two separate bookings as we'd already prepaid. On arrival, we were greeted by Offely, who was incredibly helpful and rather brilliantly managed to combine our two night stay so we kept the same room for both nights eliminating the need to check in/out and in again!! The room was lovely - clean and bright, with a large sized bathroom and shower. The guys manning the bar on Saturday were happy and helpful though on Sunday were a lot busier because of it being event day at the Stadium...but still kept smiling through the night!! On Sunday morning, Offeley was again on reception and not only remembered our names but our room number when she wished us a good day as we were on out way out of the hotel for the game - considering how busy she and her fellow colleagues were over the weekend, that was really nice to hear! Love that personal touch and friendly interaction. We didn't eat at the hotel so cannot comment on the restaurant - we walked a few minutes up the road/Wembley Way and after hitting the shopping outlet, ate at one of the restaurants there instead. This isn't our first stay here and will definately not be our last. This hotel is a perfect location for Wembley (both Stadium and Arena) and also for the London Outlet shopping mall; and its minutes from the Tube Station making the location easy to find. Thank you to Novovel and in particular Offely for making our weekend in London that little bit more enjoyable!

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