Hotel - Mercure Kuala Lumpur Shaw Parade
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Mercure Hotel

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah 
55100  KUALA LUMPUR
MALAYSIA

102 reviews
TripAdvisor Rating Based on 102 reviews
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From 205.67 MYR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00 - 11:00
    • Opening hours : Week-end 11:00 - 11:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 3 room types: Deluxe Rooms, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

  • 213 rooms
  • 213 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Kuala Lumpur Shaw Parade

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 102 reviews
MarkSG48 2017/05/13
« New hotel in KL »

My first stay at this hotel. Opened recently, this hotel is within walking distance to the shopping district, eateries and train station. Room is well designed and the bed and pillows are comfortable. Friendly staff.

MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade, responded to this review

Dear MarkSG48, Thank you for sharing your positive review on TripAdvisor. We are glad that the facilities and location of the hotel suited your needs. I'm looking forward to having you again as a guest in our hotel. Sincerely General Manager

RidzBee 2017/03/30
« great second stay! »

stayed here for the 2nd time. loved the location and the rooms!! great and comfy rooms and bed!! The location is ideal with great view.. only drawback is the paid parking which should have been included into the room price.

MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade, responded to this review

Dear RidzBee, Thank you for staying with us and for the fabulous review. We are glad that our hotel facilities and location have met your expectations. The Hotel is sharing car park facilities with Shaw Parade complex and a minimal fee of MYR 10.00nett per day with unlimited access is a very good value for money as our car park is security patrolled and secured. Nonetheless, we are delighted to know that overall you had a good time here with us during your stay and we look forward to welcoming you back for a more positive experience soon. Warmest Regards, General Manager Mercure Kuala Lumpur Shaw Parade

paulnE1124KK 2017/03/13
« Verygood »

Some geustv? cant respect non smoking in lifts !!! I hope the hotel can inforce non smoking also maybe one or two more enlish chanels on there tv, other than that everything was very good location was very close to shopping mall

MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade, responded to this review

Dear paulnE1124KK Thank you for taking time to review your stay with us on Tripadvisor. We are sorry to learn that you had encountered such and unfortunate experience during your stay with us. We have also taken the necessary steps to address the issues that you had reported regarding the smoking smell in our elevators and our security personnel have been instructed to be more vigilant towards smoking within the vicinity of the hotel. We have taken your comments constructively and we certainly look forward to welcoming you back to the hotel soon. Sincerely General Manager Mercure Kuala Lumpur Shaw Parade

Anne W 2017/03/10
« New Hotel in KL »

Stayed for 2 nights and we were very pleased with this hotel. We received a warm welcome from the Evening Receptionist and all staff encountered thereafter were extremely friendly and accommodating. A high standard of cleanliness throughout the hotel. A lovely room on 15th floor with a good view. Very comfortable bed and great bathroom with large shower. The fridge is only a cooler really but ice is available from reception. Breakfast was excellent with lots of staff on hand, all very happy and friendly. The rooftop pool was an added bonus, plenty of comfortable sunloungers, with some shade. There is a large shopping mall very close by. Taxis are available outside the hotel to take you into KL centre. We paid a nominal charge for a very late checkout due to our late night flight. Would recommend this hotel. Thanks to all the staff for making our stay a pleasant one.

MercureKualaLumpur, General Manager at Mercure Kuala Lumpur Shaw Parade, responded to this review

Dear Anne W It is an absolute pleasure to receive your lovely review on our hotel. Thank you for staying with us and i hope your experience on this occasion will bring you back for another level of experience in Mercure Kuala Lumpur Shaw Parade. Till then, warmest regards Cindy Yeoh General Manager Mercure Kuala Lumpur Shaw Parade

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