Hotel - Mercure North Melbourne
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Mercure Hotel

Mercure North Melbourne

Cnr Flemington Road  and Harker Street 
3051  MELBOURNE
AUSTRALIA

401 reviews
TripAdvisor Rating Based on 401 reviews
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From 126.00 AUD Non member rate
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Select your dates 126.00 AUD
Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Airconditioning
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure North Melbourne

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 401 reviews

Y W 2017/02/18
« In need of ramp up »

Great location however rooms very tired and old. Bathroom same, in desperate need of renovation. Elevator noisy and jumpy. Only short walking distance to local venues including hospitals, race course and eateries.

benjA4572EG 2017/01/30
« Awesome! »

The service we received during our stay was great. We had a couple of small issues to start with but they were sorted out very quickly so there were no hassles with that. Sarah in particular was very helpful sorting our issues out and also giving us advice on where to eat and also information about catching the trams/buses. This made our stay very enjoyable and would not hesitate staying there if we went to Melbourne on holiday again. Once again thanks heaps for the service!

The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Dear benjA4572EG, Appreciate you taking the time to write your review and am delighted that you had a fantastic stay. Sarah is indeed a valued employee of the hotel and great asset to the team. Look forward to having to back again. Best Regards, Wayne Woods General Manager

BVC2 2016/12/02
« Satisfied customer »

I chose to stay here because they were offering reasonable rates at a time when most CBD hotel prices were insane. The mixed reviews worried me a bit, but I was very happy with my room - clean and bright, simply but adequately furnished, comfortable bed, all I could ask for really. Admittedly I think I was given one of the larger rooms, but I would be happy with a smaller room if it was of a similar standard. I didn't get to use the restaurant/bar - my schedule didn't fit with breakfast, and it was closed when I returned before 9pm on my second night. I didn't use the pool either (cool weather) - it looked functional rather than fun, but it was clean and hey, it's a pool! There were some renovations in progress but they didn't trouble me, there was a bit of noise on my first morning but nothing before 8am. It's a little way out of the CBD but it's an easy tram ride, I walked from the Skybus terminal in less than half an hour. I expect I'll be back.

The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Dear BVC2, Great feedback! Than you so much and look forward to having you back again. Best Regards, Wayne Woods General Manager

jchew42 2016/08/13
« Sucks! »

For Le Club Accor hotel members, I would highly recommend that you all not to stay at this hotel as after your stays your points will not be credited into your account. Make sure to check your account statements every time! I have contacted numerous times Accor hotels customer service and they have informed me that an email was send to the Mercure North Melbourne to credit the points into my account and yet the hotel still have not even credit my points into my account. So, for all Le Club Accor members avoid this hotel as this hotel will happily take your payment from you but will never credit the necessary points into your account. Besides that, this hotel is very old and the beds are very soft you can literally feel yourself sinking down! What's more there is no lift from the car park to the hotel lobby, so this hotel is not disable friendly at all! In short, avoid this hotel!

The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Dear jchew42, I do apologise for inconvenience of not being credited with your points. Till date we have not received any email regarding the situation with your points. I would recommend you contact the hotel directly for the points to be credited. Other guests who have faced a similar issue have had their points credited with 48 hours. With regards to our guests requiring wheel chair access, we recommend they utilise the main hotel entrance which provides direct access to the lift. I would also like to advise that the hotel has commenced a full refurbishment. We hope to have all rooms completed by the end of the year. I do hope you stay with us again and experience our newly refurbished rooms. Best Regards, Wayne Woods General Manager

Min S 2016/07/20
« Short stay in Nth Melb »

This was the second time we had stayed at the Mercure Nth Melb. We chose it because it was easy to get to from City Link and we could park our car safely. There is tram route into the CBD 50m from the hotel which was really handy. The interior of the hotel is a bit of a let down though. Rooms seem dated and old.

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