SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.3/5 2,435 reviews

SO/ Auckland - Image 1
SO/ Auckland - Image 2
SO/ Auckland - Image 3
SO/ Auckland - Image 4

Description

Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Club Signature lounge is exclusive to SO Club and Suite guests.

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

  • ALLSAFE accredited.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,435 reviews

TripAdvisor Rating  4.0/5  301 reviews

Great Stay great location.

Customer review rating 5.0/5

Grahamme M. Business - Confirmed reviews ALL

Staff, building, location, 10/10

Kia Ora Mr. M.! Thankyou for taking the time to review your stay with us at SO/ Auckland. We're thrilled to see you enjoyed your stay with us. Your feedback is greatly appreciated and serves as a wonderful encouragement for our team. We take a lot of pride in our excellent service and uniforms and are delighted to see you appreciate that too. We hope to welcome you back soon for another fantastic stay. Ngā mihi, Alyna Aamir

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Happy with the room

Kia Ora! Thankyou for taking the time to review your stay with us at SO/ Auckland. We're thrilled to see you enjoyed your stay with us. Your feedback is greatly appreciated and serves as a wonderful encouragement for our team. We hope to welcome you back soon for another fantastic stay. Ngā mihi, Alyna Aamir

Great Location,Chic Hotel

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

Only one night,great location.Very modern and fancy. Quick checkin, luggage in our room we arrived at our room. Very novel lifts, just use your door card and it selects the floor. Enjoyed the chocolates and the non alcoholic mini bar included in the room rate. Great restaurant, intimate and quiet. Enjoyed breakfast next morning, after a relaxing bath.

Kia Ora Mr. H., Thankyou for taking the time to review your stay with us at SO/ Auckland. We're thrilled to see you enjoyed your stay with us. Your feedback is greatly appreciated and serves as a wonderful encouragement for our team. We hope to welcome you back soon for another fantastic stay. Ngā mihi, Alyna Aamir

Great room and view

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Nice night away without our children

Dear Katy, It sounds like you had a wonderful night away enjoying the great room and view! We are glad you were able to have a peaceful time without your children. Your feedback about wanting breakfast brought to your room is noted; we understand the desire for privacy and comfort. We'll be sure to share your suggestion with our team for future considerations. We apologize for the oversight with cleanliness in your room. Our housekeeping team strives to maintain high standards, but it seems we fell short in this instance. We'll ensure that we address these issues promptly to ensure a more enjoyable experience for future guests. Thank you for taking the time to share your feedback with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back! Warm regards, Annina from SO/ Auckland

Great staff!

Customer review rating 5.0/5

Kenneth R. D. Couples - Confirmed reviews ALL

Beautiful room. Nice touch to have non-alcohol minibar free and restocked daily!

Kia Ora Mr. R D.! Thankyou for taking the time to review your stay with us at SO/ Auckland. We're thrilled to see you enjoyed your stay with us. Your feedback is greatly appreciated and serves as a wonderful encouragement for our team. We hope to welcome you back soon for another fantastic stay. Ngā mihi, Alyna Aamir

In partnership with TripAdvisor

Other web-users rate our hotel

  • 485 reviews 9/10 Location
  • 1,259 reviews 7.6/10 Room
  • 1,227 reviews 8.2/10 Service
  • 11 reviews 5.6/10 WiFi
  • 431 reviews 8.7/10 Vibe
  • 420 reviews 7.2/10 Food
  • 279 reviews 6.7/10 Bar
  • 248 reviews 7.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby