Hotel - ibis Styles Palermo
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Ibis Styles Hotel

ibis Styles Palermo Hotel

Via Francesco Crispi 230 
90139  PALERMO
ITALY

1,213 reviews
TripAdvisor Rating Based on 1,213 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre  (Nearby)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • PALERMO PUNTA RAISI
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)
  • Skiing (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and comfortable, with a cozy bed and functional bathroom, our rooms have everything you need for an enjoyable stay.

  • 122 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Automatic temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Styles Palermo

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,213 reviews

ignatius671 2015/09/28
« Hotel Ibis Styles Palermo »

Hotel was OK, but I am most concerned about the lax payment method used. EU 813,00 was charged to my Travel Card as "Pending" on 15 September 2015, and an actual charge of EU 829.00 on 19 September 2015, on check-out. I questioned the "Pending" charge on check-out and was assured that the amount would be reversed. An email demanding the immediately reversal of the "Pending" amount has been ignored so far as the amount is still 'Pending" as at 28 September 2015. This is extremely poor service, and Accor Hotels should be most concerned.

Violeta B, Direttore generale at Hotel ibis Styles Palermo, responded to this review

Dear ignatius6, I am really sorry to hear about your credit card incident. I have checked if we have received an email about this but we weren't able to find any request of a sort. In order to be able to investigate on what had happened I will need your full name. Please contact me at H9132-gm@accor.com. Once again please accept my deepest apologies. Kind regards, Violeta Baboi General Manager

Mark T 2014/11/18
« Very good »

The ibis was clean and tidy and both members of reception were excellent. We only stayed for a few hours but we we're made to feel more than welcome. As we had to leave the hotel in the early hours out breakfast had been pre packed for use.

Glynis H 2014/10/04
« Excellent stay in Palermo »

In good position for main sites and added bonus of free parking in a big city. Staff very helpful and room comfortable and large. Breakfast was excellent and plentiful. Downside - very noisy with traffic all the time - located on 1st floor at front so avoid if possible - needs better double glazing.

Florin D 2014/09/02
« big and comfortable »

rooms are big with comfortable beds ,breakfeast is good ,design is modern only minor problem is with the elevators to small for this hotel.free parking outside hotel .Plus is terrace from bar and breakfast with wonderful view

SimoneMartino 2014/08/17
« Great views of the port »

Excellent deal for Palermo (breakfast, wi-fi and parking included) in a renovated old hotel facing the port. Best to get a new room as not all modernised yet. Amazing breakfast on the top floor terrace. Near the commercial centre of the city, though the immediate area may seem a little rough for some.

Petelius 2014/08/06
« Excellent hotel near port »

Excellent hotel just in front of the Palermo port. Free parking, Easy access to sights, walking distance to piazza politeama. Good breakfast - even better than one of the same groups Novotel hotel in Italy. Nice views from 7th floor where the breakfast is served.

Dennis125 2014/06/02
« Fine except.... »

We stayed in this hotel twice during one week. The first stay was fine. the second time we planned to leave quite early for the airport so wanted breakfast around 7 when the restaurant opened (unusually for IBIS, the hotel does not offer earlier breakfast). However it was impossible to access the restaurant as a huge coach party had taken it over, there was a ten minute wait for coffee and no food left. Normally in hotels like this, there is a separate area reserved for parties and the other customers are able to use the facilities as normal. This is simply a management problem. Of course we had paid for breakfast! The reception offered us, and another equally dissatisfied customer, a free expresso. No mention was made of refunding the cost of breakfast. I would have expected an immediate refund. Maybe if ACCOR read this (I am a Silver Card holder) they will offer some refund.

Violeta B, Direttore at Hotel ibis Styles Palermo, responded to this review

Dear guest, first of all I would like to thank you for your review. You mention that you've stayed with us twice during one week.We are pleased to know that you enjoyed your first stay with us. In regards to your kind observations please be informed that breakfast is included and you haven't paid any extra for it, so there is nothing you should be reimbursed for. We are aware that at 7 o'clock our breakfast area may be crowded since there are groups leaving early in the morning. We do not have separate areas for the groups since we want ot offer the same good service and products to all our guests. Our breakfast ladies are always making sure that the buffet is refilled in a timely manner. Looking forward to welcoming you again.

donsonzhou 2014/04/14
« Would like to stay again »

Firstly, I really enjoyed the sight out of the roof terrace (breakfast restaurant), which is stunning and spectacular! Secondly, I have to appreciate the reception girl who was on duty in 7th, 8th April, she is extremely friendly, she helped a lot for everything, and I think she work too much, I saw her in two nights in a row and also in the morning, she dosen't need sleep? Beside, I really love the breakfast, which offers a lot~~~The downside is the room, too small, even smaller than normal IBIS. Oh..... and I have to complain about the WIFI system, which is really stupid and not user firendly, you have to change user name frequently and log in/off very often, and I was not the only one guest had the experience, trust me!

Violeta B, Direttore at Hotel ibis Styles Palermo, responded to this review

Dear guest, Thank you for the time spent in writing the review. The feedback we receive from our guests is a treasure for us. I will surely forward your compliments to my staff who will be happy to receive them. The rooms may be smaller than other Ibis hotels but there was mot much we could do about it, since the hotel was built many years back when the hotels' style was of this kind. In this "small rooms" however we brought the latest minimalistic, modern design that our guests appreciate. In regards to the wi-fi I would like to inform you that we are already working on improving it. Shortly we will be able to provide our guests a much better wi-fi connection. Once again thank you for your review and we are looking forward in having you as a guest in the future.

filbyrw 2013/11/15
« A Perfect Location »

Great location with magnificent views of the harbor, a good-sized very clean room, a very good breakfast in a room overlooking the harbor, and a very helpful and friendly staff. We highly recommend it.

429Colin 2013/09/16
« Palermo »

Newly renovated hotel, ideally situated a few hundred yards from ferry terminal and within easy walking distance of restaurants, and central Palermo. Very friendly and helpful staff. Would recommend for short or longer stay.

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