Hotel - Novotel Bali Ngurah Rai Airport
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Novotel Hotel

Novotel Bali Ngurah Rai Airport Hotel

Jalan Raya Ngurah Rai 
80362  KUTA
INDONESIA

351 reviews
TripAdvisor Rating Based on 351 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Natural swimming pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Opening hours : Week 23:59
    • Opening hours : Week-end 23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Nyepi/Silent Day-28 March 2017. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am, 29 March 2017.

Hotel location

Our rooms

Each spacious room features a King bed or Twin beds, sofa bed, bath or shower, work area, TV, broadband access, hairdryer, safe deposit box and coffee and tea making facilities. Up to 2 adults and 2 children.

  • 214 rooms
  • 150 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Bali Ngurah Rai Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 351 reviews

firsttime4me2 2017/02/26
« Perfect place to rest up either before or after your flight »

Property: Novotel Bali Airport – 06FEB & 19FEB2017 Room booked: Suite on arrival / Superior on departure. Room upgraded/type: Upgrade to Suite on departure. Rate: Advance purchase – Arrival: Suite $125pn Inc. breakfast / Departure: Superior 4 hours $50. Free internet: Yes. Welcome drink: Two x Beer, Wine or Soft drinks. Early check in/late out: 1300 check-out for arrival stay, which in the end was not required. VIP treatment: Spa Voucher 20% off / Free minibar (Soft drink, chocolates, nuts & one Beer). Executive Lounge: Beer & Wine (+ Select Cocktails), Soft Drinks and Canapés from 1730 until 1830 each day. Additional care: Welcome plate of Fruit and Biscuits. General comments: We loved this hotel! To be able to walk off a plane, bypass touts and straight to the hotel was fantastic. We were made to feel very welcome upon arrival, and our loyalty appreciated with a friendly greeting and a local non-alcoholic reception drink. We were shown to and around our Suite and left to settle in, I didn’t even need to use the welcome drink vouchers as the mini bar was free. Breakfast the next morning (No pork bacon) was substantial with Asian and Western influences, and eggs were cooked to order. The pool was a hit with my family and when we were able to negotiate an earlier onward flight being at this hotel enabled us to transfer quickly and easily to the domestic terminal to catch it. At the end of our holiday, the hotel again welcomed us for a four hour pre-departure stay (Which appears they no longer offer). They upgraded our basic room to another Suite (3387), which unfortunately had inadequate air-conditioning, however with the four-hour turnaround it was hardly worth complaining as we got some drinks from the minibar and went to the pool. I then enjoyed the two welcome beers at the bar, before making my way up to the Executive Lounge which overlooks the runway for a very pleasant happy hour. Ad Yana was very attentive and engaging throughout, the hotels occupancy was not high, and I shared the lounge with only two other couples. It appears that the hotels bread and butter comes from airline delays and cancellations, however more people should use it as my family want the hotel to stay in business for many years to come! The beers and canapés were forthcoming and tasted great. However the main perk of having the use of the hotel and its facilities is that it makes waiting around from your usual hotel check out time easy.

NovotelBaliAirport, General Manager at Novotel Bali Ngurah Rai Airport, responded to this review

Dear Firsttime4me2, We thank you for your comments regarding your recent stay at Novotel Bali Ngurah Rai Airport and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guest. We do hope that your next visit in our hotel will be as pleasant as this time. Very look forward to welcoming you again in Novotel Bali Ngurah Rai Airport in the near future. With very best regards, Anoop Dhondoo General Manager

X2762FVshirleys 2016/12/31
« Good but can be improved »

I arrived at the hotel according to the check-in time but still could not get the 2 rooms I booked. I had to wait for another 30 minutes or so. With toddler and elderly on tow, I expected to be able to get into the rooms right away, especially as I arrived according the check-in time. First day breakfast was real disappointment. Food was not good, flies over the cake table, fruits were not fresh, and we had stomach upset that night. However, the morning after that and on were good breakfast. Other than those above, everything else was good. New hotel so all are still in-shape, location is so convenient especially if you are traveling with young kids / elderly parents. The hotel is literally within short walking distance from both domestic and international terminals. Recommended for family with young children / elderly family members.

NovotelBaliAirport, General Manager at Novotel Bali Ngurah Rai Airport, responded to this review

Dear X2762FVshirleys, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. It is with sincere regret that we note your dissatisfaction with our team and facilities. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in our resort. Kind Regards Anoop Dhondoo General Manager

lcu2803 2016/10/01
« Fabulously handy when arriving late! »

I got in around 11pm and could not check in to my resort until the following day as it was a Saturday to Saturday arrangement. The best part was not having to leave the airport at all, not even to go out of the International doors into the crowd of waiting drivers etc. Just as you get to that part of the airport, there is a sign saying Airport Hotel, follow the signs and it allows you to walk along quiet covered walkways to the Novotel. The hotel was beautiful, immaculate, staff were friendly and gave me a drink of apple juice on arrival while I booked in. The room as so quiet, it was hard to believe I was still at the airport...Breakfast was included which was excellent as well. I will definitely stay there again if I have a late flight etc..

NovotelBaliAirport, General Manager at Novotel Bali Ngurah Rai Airport, responded to this review

Dear Icu2803, We sincerely appreciate you taking the time to send us your feedback. Our guests satisfaction is our priority and your feedback is a great value to us. On behalf of hotel team, we wish to say thank you for your positive comment and we hope you will give us the continuous support and opportunity to welcoming you again in Novotel Bali Ngurah Rai Airport. With very best regards, Anoop Dhondoo General Manager

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