ibis Styles Edinburgh St Andrew Square 3 stars

Customer review rating (ALL Rating) 4.6/5 3,015 reviews

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ibis Styles Edinburgh St Andrew Square - Image 1
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19 St Andrew Square, EH2 1AU EDINBURGH, United Kingdom

Description

Hotel extras

  • Central location: only 5 minutes walk from new St James shopping centre and Waverley station

  • Ask about our balcony rooms for a breathtaking view for a restorative night's sleep

  • On-site bar and restaurant "Bonnie & Whistle" serving brasserie style meals

  • Access our Food & Drink menu via our "Click , Pay & Collect" QR code service

  • Facilities for disabled guests and parking only 10 minutes away

Our accommodation(s)

Hotel location

ibis Styles Edinburgh St Andrew Square

19 St Andrew Square
EH2 1AU EDINBURGH
United Kingdom

GPS:55.954396, -3.194415

Telephone
Fax +44 131 292 0210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BONNIE AND WHISTLE

With comfortable furnishings and pops of traditional tartan, our quirky, welcoming on-site brasserie is the ideal spot for a quick bite or a long, lazy dinner. The perfect way to round off your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,015 reviews

TripAdvisor Rating  4.5/5  2,783 reviews

Certificate of excellence 2024

Great place

TripAdvisor rating 5.0/5

Tim I TripAdvisor review

Great staff and location. Tatiana went over and above for us. Highly recommend. Center of St Andrews Square..walking distance to everything. Lots of food choices and shopping and near the bus station. Rooms are great with exceptional views all around.

Dear Timi, Thank you for such a positive review. It's heartwarming to know that Tatiana and the team were able to exceed your expectations and contribute to a memorable stay. Our central location is indeed a highlight, and we're glad you found it convenient for exploring the myriad of dining, shopping, and cultural offerings Edinburgh has to offer. We're also delighted that the room and the views it provided greatly added to the enjoyment of your visit. Our goal is always to create a comfortable and engaging environment for our guests. Thank you once again for recommending us. It was a pleasure to have you with us, and we look forward to welcoming you back for another exceptional experience. It would be our pleasure to have you return on another occasion. Very best wishes, Karina.MIKALAUSKAITE, Front office Manager

Great location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Great location which was close to the tram, shops and restaurants. Breakfast was continental and lovely. We had 2 rooms in our booking. One claustrophobic twin which you couldn’t swing a cat in and a spacious family room which was probably twice the size of the former. Excellent cocktails in the bar and lunch was good apart from the ceasar salad which was vile with lettuce, croutons and cheap frozen chicken for £13. The overall stay was good, quirky hotel and the staff are pretty friendly. Just be careful which room you are getting.

Dear Guest, We sincerely value your detailed feedback following your stay with us. We are delighted to hear that our central location provided you with the convenience you desired and that our continental breakfast offerings and cocktail selection were to your liking. It is also encouraging to know that our team's friendliness made a positive impact on your stay. However, we regret to hear that the size of the twin room did not meet your expectations. Please be assured that our hotel offers a variety of room sizes and we are always ready to assist guests in finding a room that best suits their needs. Regarding bed comfort, our Ibis Sweet beds are usually praised for their comfort, and we are sorry to hear this was not your experience. We would also like to apologise for the oversight in not providing the complete set of towels in your family room; this is not indicative of our usual standards. As for the future room updates, we are excited to share that a refurbishment is ongoing for 2024, which will address your concern for room modernisation and attention to detail. We are concerned about your comment on the odour in the corridors and the cleanliness of the stairwell. Cleanliness and hygiene are paramount to us, and we will review our daily routines to ensure our high standards are upheld throughout all areas of the hotel. Your kind words about our hotel's quirkiness and the overall good impression of your stay are very much appreciated. We are continuously striving to deliver a unique and enjoyable experience to all our guests. We do hope to welcome you back in the future. Best wishes,

Room blew us away. Stunning

Customer review rating 5.0/5

Karen D. Friends - Confirmed reviews ALL

Room was amazing. Didn’t realise it was a continental breakfast so wasn’t looking forward to it but it exceeded our expectations. Plenty of choice and all was very good quality.

Dear Karen, Thank you for sharing your review. It thrills us to hear that your room surpassed your expectations and provided a stunning experience. Our aim is always to create a memorable and comfortable atmosphere for our valued guests. The breakfast at ibis Styles is also something we pride ourselves on, and we are overjoyed that it impressed you with its quality and variety. We believe that a good day starts with a great breakfast, and we're glad that we could kick-start your day in the best way possible. Your special mention of Karina and Zoltan is greatly appreciated, and rest assured, we will pass on your kind words to them. Our team members are the heart of our hospitality, striving to deliver an exceptional experience for every guest. We eagerly await the chance to serve you once more at ibis Styles Edinburgh Centre St Andrew Square. Warmest regards, Karina.MIKALAUSKAITE, Front office Manager

Well located , very central

Customer review rating 4.0/5

Lynda B. Couples - Confirmed reviews ALL

Staff great ,room 203 could do with a lick of paint lots of scuff marks on skirtings and walls . The bathroom also had a very damp smell which on entering room was quite strong . The towels were lovely and bed was really comfy and breakfast was outstanding ( although maybe think about trays for guests as that would save multiple trips to collect your breakfast) The chap topping up and clearing tables was lovely and chatted to us very cheery chap.

Dear Lynda, Thank you for taking the time to share your review. It is heartening to learn that our central location and the professionalism of our staff contributed positively to your experience. We are also delighted that the comfort of the bed and the quality of our breakfast offerings were to your satisfaction, as we always aim to provide a restful night's sleep and a great start to the day. We regret to hear that certain aspects of the room did not meet your expectations. Please accept our apologies for the scuff marks and the damp smell you encountered in the bathroom. While our building's unique history as a former bank does mean each room has its own character, we understand that maintaining impeccable standards of cleanliness is crucial. We will certainly take your comments on board as part of our continuous efforts to provide a comfortable and welcoming environment for all our guests. It is gratifying to know that the quality of our towels and the overall breakfast service left a positive impression on you. We take pride in offering a variety of quality options to ensure our guests have an enjoyable dining experience. Your suggestion regarding the trays is appreciated and will be considered as we continually strive to enhance our service. The comfort and satisfaction of our guests are of the utmost importance to us at ibis Styles Edinburgh Centre St Andrew Square. We look forward to welcoming you back. Kind regards,

Perfect for my weekend getaway

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Room was very nice with a great view of St.andrew Square. Breakfast was good, catered to vegans and food allergies. Very helpful and pleasant employees. Perfectly located within walking distance from everything. Will definitely stay here again 😊

Dear Guest, Thanks for taking the time to review your visit to our hotel. It warms our hearts to know that our team members, especially Tatiana and Aiden, made your 40th birthday celebration memorable with a generous room upgrade. Your appreciation for the stunning views of St. Andrew Square from your room fills us with pride, as we're delighted that it contributed to the enjoyment of your weekend getaway. Our commitment to offering a diverse breakfast that caters to various dietary needs, including vegan options, is part of our dedication to guest satisfaction. We're glad that this attention to detail resonated with you. ibis Styles Edinburgh Centre St Andrew Square is indeed privileged to have such a prime location, making it easy for our guests to explore the city's vibrant culture and attractions. Please help us achieve our goal of being in the top 25 Edinburgh hotels by sharing your positive comments on Trip Advisor for others to view using the link https://www.tripadvisor.com/Hotel_Review-g186525-d62…-Reviews-Ibis_Styles_Edinburgh_St_Andrew_Square-Edinburgh_Scotland.html The entire team looks forward to welcoming you back. Kindest regards,

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Other web-users rate our hotel

  • 2,954 reviews 9.8/10 Location
  • 2,939 reviews 6.8/10 Room
  • 2,924 reviews 9.6/10 Service
  • 34 reviews 7.1/10 WiFi
  • 2,390 reviews 8.5/10 Breakfast
  • 1,628 reviews 4.5/10 Comfort
  • 1,069 reviews 7.5/10 Cleanliness
  • 754 reviews 9.3/10 Vibe

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