Hotel - Mercure Gold Coast Resort
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Mercure Hotel

Mercure Gold Coast Resort

Palm Meadows Drive 
4211  CARRARA
AUSTRALIA

1,082 reviews
TripAdvisor Rating Based on 1,082 reviews
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Mercure Gold Coast Resort

Mid-scale hotel for business trips or leisure

Feel welcome to contact me - H9052-GM@accor.com or 0411 784 774. Regards, Tom Bloomfield - General Manager

Mr Tom Bloomfield, Hotel Manager

Located 30 minutes from the Gold Coast Airport and just minutes away from the beautiful Gold Coast beaches, Surfers Paradise, Currumbin Sanctuary, Robina Town Centre, Skilled Park, and Metricon Stadium, Mercure Gold Coast Resort is perfectly positioned for your business or pleasure trip. Enjoy a wide array of exceptional amenities at the Mercure Gold Coast Resort, including spacious rooms and suites, swimming pools, conference facilities and five championship golf courses.

With its great Gold Coast location, Mercure Gold Coast Resort provides the ideal base for exploring the many delights of this vibrant, exciting region. Situated just minutes from Surfers Paradise and half an hour from Gold Coast Airport, this impressive G old Coast hotel is the ideal choice for both business and leisure travel. Guests can explore the region's many beautiful beaches, its lush hinterland, its pristine golf courses, its thrilling theme parks and its towns' many restaurants, bars and shops.

Hotel extras
  • Relaxing resort set amongst lush tropical gardens
  • Family friendly with free parking
  • Serene views from every room
  • MINDFUL MEETINGS conferences and events
  • A golfers paradise
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Gold Coast Resort

Palm Meadows Drive
4211
CARRARA
AUSTRALIA

Tel: (+61)7/55557700
Fax: (+61)7/55557701

Check-in from 14h00
Check out up to 11h00
Access and transport
  • GOLD COAST AIRPORT At 26.4km / 16.4 miles
  • NERANG At 4km / 2.49 miles

GPS : -28.029533, 153.377278

Our rooms

Recently renovated, Mercure Gold Coast Resort's 280 guest rooms are fresh, contemporary and stylish. Guests looking for Gold Coast hotels can find a wide range of accommodation options at this superb hotel, with Privilege Rooms, Superior Spa Rooms and Suites available. Beautifully appointed and spacious, each guest room features an ensuite, a work desk, coffee and tea making facilities, a TV with pay-per-view channels, and a balcony, patio or courtyard with views over the gardens, golf course or pool.

  • Standard Room 1 King Bed
    Standard Room 1 King Bed

    This beautifully appointed room features a king bed and en-suite bathroom with an over bath shower and either views of the Oasis Swimming Pool or Resort Gardens

  • Standard Room 2 Queen Beds
    Standard Room 2 Queen Beds

    This beautifully appointed room features two queen beds, en-suite bathroom with an over bath shower and either views of the Oasis Swimming Pool or Resort Gardens

  • Superior Room 1 King Bed
    Superior Room 1 King Bed

    Enjoy the space and comfort of one of our recently refurbished rooms. Featuring modern new furnishings and colours why not spoil yourself. With 1 King Bed, Chaise Lounge, Work Desk, Ensuite with shower over bath, Flat Screen LCD TV

  • Superior Room 2 Queen Beds
    Superior Room 2 Queen Beds

    Enjoy the space and comfort of one of our recently refurbished rooms. Featuring modern new furnishings and colours why not spoil yourself. With 2 Queen Beds, Work Desk, Ensuite with shower over bath, Flat Screen LCD TV

  • Superior Room 1 King Bed and Spa
    Superior Room 1 King Bed and Spa

    The Garden Spa Rooms feature a main bedroom with a king-size bed. The bathroom has a spa bath and separate shower.Garden Spa Rooms are on the ground floor and have garden views. Choose a Garden Spa Room for a romantic night away!

  • Superior Room 2 Queen Beds and Spa
    Superior Room 2 Queen Beds and Spa

    The Superior Spa room features 2 queen-size beds, spa bath and separate shower. Each spa room open onto a private courtyard or garden surroundings. A larger room - perfect for a family

  • 306 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

THE RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch 06:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 06:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE RESTAURANT Type of cuisine: International


Open every day from 6:30am until late, Chelos serves savoury, delectable cuisine. This restaurant serves an extensive a la carte menu highlighting the freshest local produce available.

Find out more and book
THE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE BAR


Chelos Bar provides a range of light snacks and beverages all day.

See all our restaurants and bars

Your meetings and events

Mercure Gold Coast Resort Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 595 m²
  • Maximum capacity: 350
  • Maximum banquet capacity: 350

Our customer reviews for Mercure Gold Coast Resort

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,082 reviews
Athina G 2017/01/13
« Family friendly »

This is a beautiful resort. Parking was easy & there's always help available for luggage. Our room was clean and had all we needed. The pool was lovely, always kept tidy and clean & pool towels are provided. We only had a chance to go to the restaurant for breakfast, which ha everything we wanted plus more. All staff were friendly and helpful.

A7011XUchristinaw 2016/12/30
« Relax and Quiet »

The services and staffs are very friendly. The room is big, comfortable bed and nice spa. We have 2 rooms but 1 of the room air conditioner was not working we call the front office. She try to change another room for my parents but they doesn't want to change it because we stayed for 1 night.

Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Christina, thanks so much for your review. We're pleased to hear you enjoyed your visit and received great service. The weather very recently produced several record temperature days and so put a significant and unusual load on the air-conditioning, though we apologise for any discomfort. We would have been very happy to find another room for your parents, but we also understand that they may not have wished to move during their one night stay. However, we're glad to hear that your stay was a very enjoyable one overall.

hrobi79 2016/12/21
« Wouldn't rush back »

Very average hotel. We were told on arrival that all the 2xqueen bed rooms had been given to a large group who had arrived earlier so my family(incl 2 big teenagers)were given double beds. Checkin was a bit slow as the staff member sorted it out. No lifts in the place so for elderly/disabled people this may cause a problem. Our standard room was old but the superior room the 2nd nightws much better but he shower leaked onto the floor. I had booked a room with a courtyard but was given a room basicaly on the path, no courtyard. After complaining we were given a $40 credit which we could use in the hotel. Staff were pleasant but some seemed very inexperienced. I don't think we'll be back.

Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi hrobi79, thank you for letting us know about your stay. I'm sorry to hear that you didn't find the room you were allocated suitable. All our twin rooms at the resort are queen-bedded - there are no double beds, though the size at first glance can be deceptive. We appreciate your feedback and would love to have you return on a future occasion to experience the resort at its best. Please let me know if you would like to re-book and I will personally ensure you receive a room with a nicer outlook and a complimentary upgrade. Regards, Tom Bloomfield - General Manager.

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