Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 964 reviews

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Mercure Hotel Amersfoort Centre - Image 1
Mercure Hotel Amersfoort Centre - Image 2
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De Nieuwe Poort 20, 3812 PA AMERSFOORT, Netherlands

Description

Hotel extras

  • Free WI-FI in the hotel

  • Next to Amersfoort station

  • Parking garage underneath the hotel

  • 8 meeting rooms with daylight and all amenities

Our accommodation(s)

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

GPS:52.159283, 5.378778

Telephone
Fax +31 33 285 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  964 reviews

TripAdvisor Rating  4.0/5  1,022 reviews

Well located, fine hotel with good beds

Customer review rating 4.5/5

Ruud Business - Confirmed reviews ALL

Choose this hotel, because it got good reviews and it was close to Amersfoort central station. The receptionist upgraded my room to the 'executive suite' on the 9th floor (74 m2), which was a very pleasant experience, I really appreciated that! Excellent bed, super fine shower and plenty of space with a panoramic view. The breakfast was fine, enough choice. I will definitely come back!

Dear Hendrik Rudolf Z., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hotel Amersfoort Centre. We are delighted to hear that you had a pleasant experience with us and that you found our hotel to be well-located with good beds. It's fantastic to know that you appreciated the upgrade to the executive suite on the 9th floor. We strive to make every guest's stay special, and we are thrilled that you enjoyed the spacious room with panoramic views, excellent bed, and super fine shower. Providing a comfortable and memorable experience is always our goal. We appreciate your comments regarding breakfast choices and customization options. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously strive to enhance our offerings to better meet the needs and preferences of our guests. Thank you for being a valued member of the ALL – Accor Live Limitless loyalty program. We are glad to hear that you had a seamless booking experience using the Accor ALL App and that you found value in our loyalty program. We are grateful for your recommendation of our hotel and loyalty program to others. Your satisfaction and loyalty mean a lot to us, and we look forward to welcoming you back on your next visit to Amersfoort. If there is anything else we can assist you with or if you have any special requests for your future stays, please feel free to reach out to us directly. Warm regards, Linda Admiraal fo… Front Office Manager Mercure Hotel Amersfoort Centre

Excellent stay

Customer review rating 5.0/5

Judith J. Friends - Confirmed reviews ALL

We were a group of x5 rooms travelling for a textile event. Hotel was excellent...reception staff were very helpful and professional. Rooms immaculate and comfortable. Breakfast very good. We will be returning in 2025 .

Dear Judith J., Thank you for sharing your feedback following your recent stay at Mercure Hotel Amersfoort Centre. We are thrilled to hear that you and your group had an excellent experience with us. It's wonderful to know that you found our reception staff to be helpful and professional. We take great pride in providing top-notch service to all our guests, and we are delighted that our team's efforts were appreciated. We're glad to hear that you found your rooms immaculate and comfortable, and that you enjoyed our breakfast offerings. Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we are pleased to hear that we succeeded in doing so during your visit. Thank you for being a loyal member of the Accor Live Limitless loyalty program. We are delighted that you had a seamless booking experience using the Accor ALL App and that you were able to take advantage of your Classic status benefits, including using your room tag for booking. We truly appreciate your recommendation of our hotel and loyalty program to others. Your satisfaction and loyalty mean the world to us, and we look forward to welcoming you back in 2025 for another memorable stay. Should you require any further assistance or have any special requests for your next visit, please do not hesitate to contact us directly. Warm regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

Well located and friendly reception

Customer review rating 4.0/5

Ajf Business - Confirmed reviews ALL

The location is very good, the rooms are clean and the breakfast is nice too. Ideally, I prefer to be able to open my bedroom window which is not possible. I would also like to have a bottle of water in my room. Finally, unfortunately, I did not find my bed very comfortable this time. The mattress was rather hard and sunk in, leaving me in an uncomfortable position.

Beste AJF, Hartelijk dank voor het delen van je ervaring na je verblijf bij Mercure Hotel Amersfoort Centre. We waarderen het dat je de tijd hebt genomen om feedback te geven. Het verheugt ons te horen dat je de locatie van het hotel als zeer goed hebt ervaren en dat je tevreden was over de netheid van de kamers en het ontbijt. We zullen je opmerkingen over het niet kunnen openen van het slaapkamerraam, het ontbreken van een fles water op de kamer en de comfort van het bed ter harte nemen om onze service verder te verbeteren. We willen onze oprechte excuses aanbieden voor het ongemak dat je hebt ervaren met het matras. Het is belangrijk voor ons dat onze gasten comfortabel kunnen rusten tijdens hun verblijf, en we zullen dit punt zeker bespreken om te kijken naar mogelijke verbeteringen. Nogmaals bedankt voor je waardevolle feedback. We hopen je in de toekomst weer te mogen verwelkomen en je een verblijf te bieden dat aan al je verwachtingen voldoet. Met vriendelijke groet, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

Good location

Customer review rating 3.5/5

Paul H. Couples - Confirmed reviews ALL

It took a little bit too long to get booked in. Nice room. Had a bit of hassle with getting a TV remote that worked. The hotel advertised breakfast, lunch and dinner in their restaurant but of course they don't actually offer dinner???? Not sure about lunch. The breakfast was great. The hotel is ideally situated for buses, train station and a nice walk into the center where you will find lots of shops and many and varied restaurants.

Dear Paul, Thank you for sharing your experience at Mercure Hotel Amersfoort Centre. We appreciate your feedback and are glad to hear that you enjoyed the hotel's location and had a pleasant stay in your room, as well as enjoyed the breakfast. We apologize for the issues you encountered during check-in and check-out, as well as with the TV remote control. We will address these matters internally to improve our service and ensure such problems are avoided in the future.We will ensure that this information is communicated more clearly to prevent any future confusion. We regret to hear that you were disappointed to find out that you did not find our bar/restaurant with our dinner menu. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience. Best regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

Nice stay and ideal location for what we wanted to do.

Customer review rating 4.0/5

Jeroen Couples - Confirmed reviews ALL

In general, a hotel is a hotel and for this one it was very nice. My wife is in a wheelchair and the entrance through the parking garage isn't ideal. There wasn't a lift or wheelchair help, so that was a bit inconvenient. The room was nice and had enough space. The batteries of the TV remote were empty and the TV itself was very slow with no guide on it. It's a minor thing but if you're more "room-sticky" because of your wife's inabilities than this becomes a bigger thing.

Geachte Jeroen d., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Amersfoort Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Matthias Bloemhard General Manager

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Other web-users rate our hotel

  • 714 reviews 9.1/10 Location
  • 1,251 reviews 7.6/10 Room
  • 686 reviews 6.8/10 Service
  • 27 reviews 6.8/10 WiFi
  • 560 reviews 7.7/10 Breakfast
  • 438 reviews 6.3/10 Cleanliness
  • 183 reviews 3.9/10 Amenities
  • 145 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.