Hotel - Mercure Istanbul Altunizade
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad  Oymaci Sok No 9 Altunizade  Uskudar 
34662  ISTANBUL
TURKEY

170 reviews
TripAdvisor Rating Based on 170 reviews
Best price guarantee
From
From 55.00 EUR Non member rate
From 49.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 55.00 EUR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 13 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Mercure Istanbul Altunizade Hotel, with its elegantly designed guest rooms, is truly distinct and presents guests with a unique experience

  • 140 rooms
  • 30 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Istanbul Altunizade

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 170 reviews

hotelguest6346 2015/10/03
« Nice room but terrible Reception service »

It started with the poor description how to come from the Airport to the Hotel. The staff of the Reception never took a Metrobus from the Airport to the Hotel and haven't a clue about public transport in the area of the Hotel. This is just one point, few other bad things happened this 7 days/ worst Reception Service I ever had. But Room and breakfast were fantastic.

Mihail L, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear hotelguest6346, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,Mihail Lİakof General Manager

Rlio78 2014/11/26
« 5 star experience »

Rooms we have is big with own sitting area and office desk. Business meets leisure experience. Clean and good staff. Food and beverage with wide selection. Nice swimming pool with Jacuzzi. I want to try the massage service unfortunately my time is already short.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aydin Ceylan Front Office Manager

PaM19662014 2014/11/21
« Easy to improve »

Service/staff quality : - reception : ok - restaurant : terrible - no communication, no reaction on requests, always something missing, - SPA : rigid, non understanding, SPA working hours absolutely strange !!!! During week just to 22h00, during weekend only up to 21h00 !!!! How do you imagine to use it ?????

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Otel. I am sorry that your experience did not meet your expectations with SPA and resturant; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aydın Ceylan Front Office Manager

AlessandroD1273 2014/10/05
« Nice Hotel Great Staff »

I was here for 3 nights; quiet, comfortable, good gym and spa. Great bar and meals in lobby. Breakfast was pretty good. Excellent value and well located for business on the Asian side of Istanbul. Will stay again; only challenge sometimes taxi need to call hotel as it's not on a main road.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aydin Ceylan Front Office Manager

y2ksenthil 2014/10/01
« Pleasant stay »

It was fabulous stay in Mercure and the location is in Asian side but still well connected to Europe side with many options, The hotel is very nice,clean beautiful and staffs are very good in terms of any assistance and they have very good knowledge on the tourist places.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aydin Ceylan Front Office Manager

Markie1960 2014/09/10
« Istanbul »

The hotel is very good, but has limited non smoking rooms, our first night was in a smoking room, despite my preferences being known and understood. Prices are on the high side, just like most of Istanbul. The first round of staff had limited English, but we got by! The second team had much better English, but that was on the day we left! The Asian side of Istanbul is very nice, but has limited places to eat and go to during the evenings. The hotel is fine, but next time I would choose the European side for a better range of places to go and see and to make travel easier.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aydın Ceylan Front Office Manager

seagull132013 2014/06/21
« recent stay in Istanbul »

Close location of the Hotel to the Bridge makes it easy to reach business destinations on the Asian and European side. Very friendly staff always ready to help. Comfortable and clean rooms. Very tasty breakfast buffet.

Neyran T, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neyran Tan General Manager

Nenad K 2014/01/13
« FOOD »

Service, front desk,superb. Only restourant needs improvement . Breakfast buffet very poor . Dinner overall quality poor. Dishes served are old. Need to refresh and change a menu. Turkish hospitality is very well known but in this restaurant we are disappointed . Other then that Hotel stuff is superb and very helpfull.

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neyran Tan General Manager

Atican_67 2013/12/12
« One of the best hotels in Istanbul »

Mercure Istanbul Altunizade is the best choice if you have to stay in the Anatolian side of Istanbul. It is on walking distance to the famous Capitol shopping mall. If you do not prefer to have dinner in the hotel you have a lot of choices nearby the hotel

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

altug54 2013/11/25
« As it should be »

A dream breakfast with limitless orange juice! Besides, very close to public transport including free car park & clean comfortable large rooms. But for this price, the hotel is not for locals but for foreigner tourists

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Atican_67 2013/11/04
« The best choice for business and/or leisure trips »

Mercure Istanbul Altunizade is the best choice if you are travelling to the Anatolian side of Istanbul. It is on walking distance to Capitol Shopping Mall. You can find a lot of good restaurants around the hotel if you do not want to eat in the hotel.

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

yunspark 2013/09/04
« Service »

After booking this hotel, I received the offer of pick-up service( euro 80) from the hotel. I think that this offer is very expensive compared with the normal taxi. the charge of normal taxi is around 30 euro from Air port to hotel. How could you get Euro 80 from your guest? If I will have a chance to stay in Istanbul, I will never stay at Mecure Istanbul Altunizade.

Seref Mert K, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Otel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. And after your recommend we revised our transportation fee as a 60€. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Seref Mert Kesmez Asst.Front Office Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 55.00 EUR Non member rate
From 49.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 3 km Swissôtel The Bosphorus, Istanbul
Swissôtel The Bosphorus, Istanbul
From
From 177.00 EUR Non member rate
From 177.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.1 km Mercure Istanbul Taksim
Mercure Istanbul Taksim
From
From 70.00 EUR Non member rate
From 63.00 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.6 km Novotel Istanbul Bosphorus
Novotel Istanbul Bosphorus Hotel
From
From 62.00 EUR Non member rate
From 55.80 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.9 km The Elysium Istanbul - MGallery by Sofitel
The Elysium Istanbul - MGallery by Sofitel
From
From 81.00 EUR Non member rate
From 72.90 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in ISTANBUL
Select your dates 55.00 EUR