Hotel - Mercure Istanbul Altunizade
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Mercure Hotel

Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad  Oymaci Sok No 9 Altunizade  Uskudar 
34662 ISTANBUL
TURKEY

157 reviews
TripAdvisor Rating Based on 157 reviews
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Select your dates 52.50 EUR

Mercure Istanbul Altunizade

Mid-scale hotel for business trips or leisure

Mercure Istanbul Altunizade Hotel boasts a contemporary design and central location in the Anatolian side of Istanbul. Setting a precedent to satisfy the needs of business travelers as well as leisure guests, this hotel is within seconds to Istanbul attractions, shopping malls and business centers of the city. This modern hotel offers Wi-Fi, flat screen TVs and a spa. The on-site restaurant and brasserie serve food and drinks all day

Hotel extras
  • Meeting rooms,airconditioning,safety box,free wi-fi,private indoor car parking,SPA
  • Meeting rooms,airconditioning,safety box,free wi-fi,private indoor car parking,SPA
  • Meeting rooms,airconditioning,safety box,free wi-fi,private indoor car parking,SPA
  • Meeting rooms,airconditioning,safety box,free wi-fi,private indoor car parking,SPA
  • Meeting rooms,airconditioning,safety box,free wi-fi,private indoor car parking,SPA
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 13 meeting room(s)
  • Self service business centre
See all services

Hotel location

Hotel - Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad
Oymaci Sok No 9 Altunizade
Uskudar
34662
ISTANBUL
TURKEY

Tel: (+90)216/3330000
Fax: (+90)216/3330033

Check-in from 14h00
Check out up to 12h00
Access and transport
  • ATATURK INTL At 16km / 9.94 miles
  • SABIHA GOKCEN At 34km / 21.13 miles

GPS : 41.023407, 29.023407

Our rooms

Mercure Istanbul Altunizade Hotel, with its elegantly designed guest rooms, is truly distinct and presents guests with a unique experience

  • Superior Suite with 1 queensize bed and sofa
    Superior Suite with 1 queensize bed and sofa

    Our 82 square meter suite rooms are equipped with flat screen TV with satellite channels and pay TV, working desk, laptop size safe, tea-coffee making facilities and minibar.

  • Standard Room with two single beds
    Standard Room with two single beds

    Our standard rooms designed to provide a comfortable stay for you. Double bedded rooms, equipped with flat screen TV with satellite channels and pay TV, working desk, lap-top size safe, tea-coffee making facilities and a mini-bar.

  • Standard Room with one Double bed
    Standard Room with one Double bed

    Our standard rooms designed to provide a comfortable stay for you. 2 Single bedded rooms, equipped with flat screen TV with satellite channels and pay TV, working desk, lap-top size safe, tea-coffee making facilities and a mini-bar.

  • Superior room with 1 double bed
    Superior room with 1 double bed

    Our superior rooms designed to provide a unique and comfortable environment for you. Superior rooms are all equipped with flat screen TV with satellite channels and pay TV working desk lap-top size safe tea-coffee making facilities and mini-bar.

  • 140 rooms
  • 30 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANT Restaurant
Lunch 12:00 - 16:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANT Type of cuisine: International


Mercure Istanbul Altunizade restaurant serves international cuisine as well as Turkish specialities.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding

BAR


Hotel bar serves a wide selection of snacks and regional wines in a stylish and relaxed environment. Enjoy your drinks while watching your favorite sports.

See all our restaurants and bars

Your meetings and events

Mercure Istanbul Altunizade Meeting Room

Our meeting rooms


  • Number of meeting rooms: 13
  • Maximum size: 352 m2
  • Maximum capacity: 260
  • Maximum banquet capacity: 160

Our customer reviews for Mercure Istanbul Altunizade

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 157 reviews

hotelguest6346 2015/10/03
« Nice room but terrible Reception service »

It started with the poor description how to come from the Airport to the Hotel. The staff of the Reception never took a Metrobus from the Airport to the Hotel and haven't a clue about public transport in the area of the Hotel. This is just one point, few other bad things happened this 7 days/ worst Reception Service I ever had. But Room and breakfast were fantastic.

Mihail L, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear hotelguest6346, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,Mihail Lİakof General Manager

Rlio78 2014/11/26
« 5 star experience »

Rooms we have is big with own sitting area and office desk. Business meets leisure experience. Clean and good staff. Food and beverage with wide selection. Nice swimming pool with Jacuzzi. I want to try the massage service unfortunately my time is already short.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aydin Ceylan Front Office Manager

PaM19662014 2014/11/21
« Easy to improve »

Service/staff quality : - reception : ok - restaurant : terrible - no communication, no reaction on requests, always something missing, - SPA : rigid, non understanding, SPA working hours absolutely strange !!!! During week just to 22h00, during weekend only up to 21h00 !!!! How do you imagine to use it ?????

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Otel. I am sorry that your experience did not meet your expectations with SPA and resturant; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aydın Ceylan Front Office Manager

AlessandroD1273 2014/10/05
« Nice Hotel Great Staff »

I was here for 3 nights; quiet, comfortable, good gym and spa. Great bar and meals in lobby. Breakfast was pretty good. Excellent value and well located for business on the Asian side of Istanbul. Will stay again; only challenge sometimes taxi need to call hotel as it's not on a main road.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aydin Ceylan Front Office Manager

y2ksenthil 2014/10/01
« Pleasant stay »

It was fabulous stay in Mercure and the location is in Asian side but still well connected to Europe side with many options, The hotel is very nice,clean beautiful and staffs are very good in terms of any assistance and they have very good knowledge on the tourist places.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aydin Ceylan Front Office Manager

Markie1960 2014/09/10
« Istanbul »

The hotel is very good, but has limited non smoking rooms, our first night was in a smoking room, despite my preferences being known and understood. Prices are on the high side, just like most of Istanbul. The first round of staff had limited English, but we got by! The second team had much better English, but that was on the day we left! The Asian side of Istanbul is very nice, but has limited places to eat and go to during the evenings. The hotel is fine, but next time I would choose the European side for a better range of places to go and see and to make travel easier.

Neyran T, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aydın Ceylan Front Office Manager

seagull132013 2014/06/21
« recent stay in Istanbul »

Close location of the Hotel to the Bridge makes it easy to reach business destinations on the Asian and European side. Very friendly staff always ready to help. Comfortable and clean rooms. Very tasty breakfast buffet.

Neyran T, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neyran Tan General Manager

Nenad K 2014/01/13
« FOOD »

Service, front desk,superb. Only restourant needs improvement . Breakfast buffet very poor . Dinner overall quality poor. Dishes served are old. Need to refresh and change a menu. Turkish hospitality is very well known but in this restaurant we are disappointed . Other then that Hotel stuff is superb and very helpfull.

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neyran Tan General Manager

Atican_67 2013/12/12
« One of the best hotels in Istanbul »

Mercure Istanbul Altunizade is the best choice if you have to stay in the Anatolian side of Istanbul. It is on walking distance to the famous Capitol shopping mall. If you do not prefer to have dinner in the hotel you have a lot of choices nearby the hotel

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

altug54 2013/11/25
« As it should be »

A dream breakfast with limitless orange juice! Besides, very close to public transport including free car park & clean comfortable large rooms. But for this price, the hotel is not for locals but for foreigner tourists

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Atican_67 2013/11/04
« The best choice for business and/or leisure trips »

Mercure Istanbul Altunizade is the best choice if you are travelling to the Anatolian side of Istanbul. It is on walking distance to Capitol Shopping Mall. You can find a lot of good restaurants around the hotel if you do not want to eat in the hotel.

Seref Mert K, Genel Müdür at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade Otel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

yunspark 2013/09/04
« Service »

After booking this hotel, I received the offer of pick-up service( euro 80) from the hotel. I think that this offer is very expensive compared with the normal taxi. the charge of normal taxi is around 30 euro from Air port to hotel. How could you get Euro 80 from your guest? If I will have a chance to stay in Istanbul, I will never stay at Mecure Istanbul Altunizade.

Seref Mert K, Ön Büro Müdürü at Mercure Istanbul Altunizade, responded to this review

Dear Our Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade Otel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. And after your recommend we revised our transportation fee as a 60€. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Seref Mert Kesmez Asst.Front Office Manager

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