Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,859 reviews

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Sofitel Buenos Aires Recoleta - Image 1
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Sofitel Buenos Aires Recoleta - Image 3
Sofitel Buenos Aires Recoleta - Image 4
Posadas 1232, 1011 BUENOS AIRES, Argentina

Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 12 years stay free with parents

  • Hold your event for up to 300 people.

  • The hotel has a Clef D'or Concierge Service

  • Hotel with pool, sauna and gym for your free time

Our accommodation(s)

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Telephone
Fax +54 11 4819-1121

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,859 reviews

TripAdvisor Rating  4.5/5  1,559 reviews

Certificate of excellence 2024

Fantastic

Customer review rating 5.0/5

Francisco M. Business - Confirmed reviews ALL

Best 10 days I have spent in a hotel, service was awesome, food is great, the bar is superb

Dear Mr. M., Thank you for the great review of our hotel! We are than glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Ver good

Customer review rating 5.0/5

Colonel D. B. Friends - Confirmed reviews ALL

Always good with you. Natalia gave me an excellent reception. Very thoughtful and much appreciated.

Dear Mr. B., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Needs to be refurbished .Staff need to be pleasant to guests. Would not recommend this hotel.

TripAdvisor rating 2.0/5

howllew Couples - TripAdvisor review

TV broke down first night. Telephone not connected. When calling reception, house keeping, concierge no one answered, until you call Emergency to get a reply. Air conditioning not on. Bathroom rather tired, broken toilet fitting. Safe locked itself and couldn’t open.

Bonjour Dear Howllew, Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the different inconveniences you have mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Great service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very courteous and helpful staff. Arrived early and staff got me a room as soon as they could.

Dear Mr. M. Thank you for the great review of our hotel! We are more than glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Very good location. Pleasant staff. Room smellt of damp and dinner was average for the price (over-cooked pork)

Dear Mr. W., Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

In partnership with TripAdvisor

Other web-users rate our hotel

  • 475 reviews 9.7/10 Location
  • 670 reviews 7.6/10 Room
  • 1,250 reviews 9.4/10 Service
  • 13 reviews 6.7/10 WiFi
  • 311 reviews 7.9/10 Breakfast
  • 261 reviews 7.6/10 Food
  • 245 reviews 8.2/10 Comfort
  • 240 reviews 7.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.