Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,851 reviews

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Sofitel Buenos Aires Recoleta - Image 1
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Sofitel Buenos Aires Recoleta - Image 3
Sofitel Buenos Aires Recoleta - Image 4
Posadas 1232, 1011 BUENOS AIRES, Argentina

Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 12 years stay free with parents

  • Hold your event for up to 300 people.

  • The hotel has a Clef D'or Concierge Service

  • Hotel with pool, sauna and gym for your free time

Our accommodation(s)

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Telephone
Fax +54 11 4819-1121

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,851 reviews

TripAdvisor Rating  4.5/5  1,559 reviews

Certificate of excellence 2024

Needs to be refurbished .Staff need to be pleasant to guests. Would not recommend this hotel.

TripAdvisor rating 2.0/5

howllew Couples - TripAdvisor review

TV broke down first night. Telephone not connected. When calling reception, house keeping, concierge no one answered, until you call Emergency to get a reply. Air conditioning not on. Bathroom rather tired, broken toilet fitting. Safe locked itself and couldn’t open.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Very good location. Pleasant staff. Room smellt of damp and dinner was average for the price (over-cooked pork)

Dear Mr. W., Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Great Staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I think everyone tries hard and troubleshoots well if there is an issue.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and to provide us your suggestions, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Very good location and courteous and helpful staff

Customer review rating 4.5/5

Sean Friends - Confirmed reviews ALL

Stayed for week for a wedding at another site. Would have been nice to have been reminded about the free breakfast as I didn’t know until last day of my stay.

Dear Mr. D., Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the inconvenience you have mentioned and prevent future occurrence. We appreciate your sharing your comments and suggestions, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

green and quiet street

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Overall , very efficient and helpful staff , clean and comfortable surroundings

Dear Mrs. B., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We really appreciate your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will take care of your comments and suggestions. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

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Other web-users rate our hotel

  • 474 reviews 9.7/10 Location
  • 673 reviews 7.5/10 Room
  • 1,251 reviews 9.4/10 Service
  • 13 reviews 6.7/10 WiFi
  • 311 reviews 8/10 Breakfast
  • 262 reviews 7.8/10 Food
  • 245 reviews 8.2/10 Comfort
  • 239 reviews 7.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.