Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 403 reviews

Best price
guarantee
Mercure Darlington Kings Hotel - Image 1
Mercure Darlington Kings Hotel - Image 2
Mercure Darlington Kings Hotel - Image 3
Mercure Darlington Kings Hotel - Image 4
9 - 12 Priestgate, DL1 1NW DARLINGTON, United Kingdom

Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Telephone
Fax 1325382006

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  403 reviews

TripAdvisor Rating  4.0/5  1,134 reviews

No sleep!

TripAdvisor rating 1.0/5

david j Solo travel - TripAdvisor review

Everything about this establishment during the day was perfect for me. Unfortunately I was booked in overnight and the noise was terrible. It was karaoke night until the early hours in the pub opposite. No sleep! Unless something is done people will continue to write poor reviews or refuse to stay.

Great staff but run down hotel, elevator did not work

Customer review rating 2.5/5

Martin Business - Confirmed reviews ALL

Staff was great, friendly, helpful and gave me an upgrade. However, the rooms were quite run down, old carpets and bathroom. Also, the elevator to the last two floors did not work.

Dear Maarten V., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Not good at all.

TripAdvisor rating 1.0/5

marksZ7755XP TripAdvisor review

It’s a good job my employer paid for this or I would be asking for a refund. Room on third floor but lift only took us as far as second, and then I had to walk around a maze to find my room. The bed was awful and the shower was awful, only mildly warm and very low pressure. Breakfast too was shocking, only sausages on buffet for ten minutes, and by the time the bacon and hash browns arrived, I’d had enough of waiting so left it. Excellent wi-fi though.

Just what I needed.

Customer review rating 3.5/5

Chris P. Solo - Confirmed reviews ALL

Was looking for somewhere for just the one night, in a reasonable location and for a reasonable price. Other than the hot water having trouble heating up, the room provided everything I needed.

Dear Chris P., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Average

TripAdvisor rating 3.0/5

Flyer04389972270 TripAdvisor review

Was here with some friends before heading out for evening meal lass on bar was more bothered about talking to friends than serving a guest breakfast was not nice heard some one moaning about cooking my poached eggs Room was OK bed comfy

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry about the staff this will be investigated At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. We hope to see you again soon Sincerely, Management

In partnership with TripAdvisor

Other web-users rate our hotel

  • 473 reviews 8.6/10 Location
  • 700 reviews 5.8/10 Room
  • 605 reviews 8.6/10 Service
  • 10 reviews 7.8/10 WiFi
  • 308 reviews 5.1/10 Comfort
  • 304 reviews 6.7/10 Cleanliness
  • 274 reviews 5.1/10 Breakfast
  • 253 reviews 4.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Darlington

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.