Hotel - Mercure Pattaya Ocean Resort
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Mercure Hotel

Mercure Pattaya Ocean Resort

463/100, Moo 9  Pattaya Second Road  Nhongprue Banglamung 
20260  PATTAYA
THAILAND

485 reviews
TripAdvisor Rating Based on 485 reviews
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From 2160.00 THB Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • SUVARNABHUMI INTL
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 210 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Pattaya Ocean Resort

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 485 reviews

Kim Weng F 2017/03/27
« Great Expereinece »

Very friendly staffs and nice hotel environment. The location is very strategic, it near the beach and also the shopping mall. Easy to access to all good place of visit. Best is nearby there are a lot of food choices. We can easily walk around and search for food and enjoy the scenery in the same time. I was celebrate my birthday there and the staff "Beer" arrange a cake and good service to me and my friends. Really appreciate that experience and also the hotel give some small surprise to me as well. Swimming pool and kid pool are terrific, is a good place for family and friends together. :D

Vikrant C, Manager at Mercure Pattaya Ocean Resort, responded to this review

Dear Kim Weng F Thank you very much indeed for this wonderful review and for sharing it here on TripAdvisor. Its our pleasure to make your stay memorable in all aspects of hotel service. I am glad that you have enjoyed the warm hospitality and surprise given by our staff members. Hotel location is the most recommended feature to most of the people as convenient to travel around . Thank you for special mention of K. Beer and she will be recognised for her great work. I am sure that your feedback will be a huge encouragement to our team to deliver best service experience to all our guests. I will be looking forward to welcome you again in near future. Sincerely Vikrant Chauhan Operations Manager

d821yip 2017/02/08
« There are so much choices in Pattaya »

Hotel is ok but the prices were over charge during CNY holidays, there were so much choices with this prices as my friends told me not to stay in this hotel again. Honestly, room was standard Mercure's style and you can not expect anything from it. Services were ok but still could do a bit more. When I told the reception that I could have 2 rooms points to my Accorplus account, as I booked 2 rooms with my name, but finally there was only 1 room's points shown into my account. This was good as she told me that she had changed the records, but I didn't believed it as she seem like did nothing on her PC. Anyway, have to get back to AccorPlus to get my points back.

JimJumBKK 2016/03/28
« New hotel near beach and two nice pool area's »

This a a pretty new hotel located near the beach and have two pool area's, one on the ground floor which is more like a mini water park for kids and the other is more a normal swimming pool located on the 5th floor. The hotel is located between the Ibis and the Holiday Inn hotel between the Beach Road and the 2nd Road. In walking distance you have a Big C super center for shopping and eating. The rooms are new and everything works, the AC seems clean since my throat/nose feels better in the morning then in many other hotels. Breakfast is good and staff is very polite and helpful. I hope I can stay there again one day.

Varun George K, Manager at Mercure Pattaya Ocean Resort, responded to this review

Dear Kim S, It’s great to read that you enjoyed your stay with us. The recreational facilities and the location of the hotel have been well received by all our guests. It’s also good to know that you liked the look and condition of the rooms. Guest satisfaction is key to our business model and we are happy that the team was able to live up to your exceptions. Thank you once again for your kind words of appreciation. Sincerely, Varun George Kuruvilla Executive Assistant Manager

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