Mercure Bandung Setiabudi
Jl Dr Setiabudi No 269
Jl Dr Setiabudi No 269
Run by teams of enthusiastic professionals and situated in the fresh Setiabudi area of Bandung, our hotel offers spacious modern rooms. Enjoy our pool bar, dine in one of our two restaurants, get pampered in our spa, exercise in our fitness center, let your children play in our kids club and stay connected with our free high-speed Wi-Fi. Ideal for your romantic gateway and an excellent option for your family holidays, Mercure Bandung Setiabudi is also perfectly suited to your business needs.
Mercure Bandung Setiabudi is an ideal starting point to explore Bandung. Discover stunning view from your room. Reach the mount Tangkuban Perahu and the tea plantations in a 40-minute car drive. Bring your family to Kampung Gajah, which is only 15 minutes from the hotel. Lembang area, well-known for team building or family activities, is only 20 minutes from the hotel. Easily accessible, the hotel is 30 minutes away from Bandung international airport & train station.
Indulge in our warm sparkling pool & savour Chinese fine dining at Jing Paradise. With its pillarless ballroom welcoming up to 1700 people, our hotel is the ideal wedding venue. You may choose rooms with direct pool access to ensure extra-comfort.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -6.854780, 107.595374
The newly designed Privilege room comes with twin bed, free minibar and additional amenities such as a coffee machine to make your stay more enjoyable. Located on a dedicated floor for your greater privacy.
The newly designed Privilege room comes with queen bed, free minibar and additional amenities such as a coffee machine to make your stay more enjoyable. Located on a dedicated floor for your greater privacy.
A modern deluxe room comes with queen bed, bathroom with shower, LED TV, free minibar, Internet access, and beautiful pool view.
This modern deluxe room comes with a twin bed, bathroom with rain shower, LED TV, free minibar, Internet access, and beautiful pool view.
This modern superior room comes with twin beds, bathroom with shower, LED TV, minibar, Internet access and wonderful city or garden view.
This modern superior room comes with a queen-size bed, bathroom with shower, LED TV, minibar, Internet access and wonderful city or garden view.
Taste your way through Asia and experience the finest Chinese cuisine with modern touch at its best. 11AM/10PM Weekday and 08AM/10PM Weekend
Let us pamper your taste buds with an array of local and international flavors at our all day dining restaurant. Buffet breakfast, à la carte menu for lunch and dinner will be served at the convenient time.
So'ren Lobby Bar will help you lounging, accompanied by our signature cocktails and mocktails as well as a light snack menu.
Step into our Pool Bar which is located in front of our lovely heated swimming pool, right across the main lobby.
Reviews collected from customers who booked on AccorHotels.com
I stayed for a night during a busy school holiday period. The queue in the reception was plenty but they were served quickly by the staff. They were friendly and my room was upgraded for free. It's not something you get everyday but it's a nice gesture. The only disappointment was that the room is directly in front of the pool so it was quite noisy.
Dear Ms. Jesst35, Thank you for giving us 5 bubbles on this site. Very pleased to read that our staff manage to make your stay enjoyable. Sorry to read about the noise , since your room is Privilege Lagoon which have direct access to the swimming pool. Next time to plan to stay with us tried our Privilege Terrace on the 2ndFloor. Believe will suits you. See you soon. Best Regards, Engkun Kurnia General Manager
I have some input for your team: 1. Accorplus Priority Desk: unfriendly staff, much better went to the reguler check in desk. 2. I ask for an extra towel as I brought my kid with me, but the housekeeping kept telling us that couldn't add but only towel exchanged.--> Come on...Is it your service to us? 3. Hardy's Restaurant service was too long, need almost 1 hour in serving our food.
Dear Mr. Antony K., Thank you for your review on this site. Please accept my most sincere apology for the shortcomings you experienced and made you feel dissatisfied with your experience. Appreciate your valuable comments regarding our accorplus priority desk, extra towel and service from our Hardy's Restaurant. Your comment has been duly passed to all Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future. Thank you again for your comments, I believe that we shall have a chance of welcoming you again soon for a real “Mercure” experience. Best Regards, Engkun Kurnia General Manager
Helpful Staff and crew, the room is so clean and big (worth it with the price, the location of hotel near from entertainment spot like cafe, club, restaurant etc, and the restaurant have a good food and more variety
Dear Ms. Liani05a, I am pleased to read that you had an enjoyed comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best Regards, Engkun Kurnia General Manager
The location is very strategic, near to Farmhouse, Dusun Bambu, Kampung Gajah and many other interesting place for your family. The swimming pool is awesome at night, we choose the room right beside the pool.
Dear Mr. Sulandil, Glad you choosed our Privilege Lagoon, so you can just jump into the pool whenever you want, until 8PM for sure. Thank you for the compliment as the excellent hotel in Bandung and we are looking forward to welcoming you back very soon. Best Regards, Engkun Kurnia General Manager
stayed with 3 other family members all with our own room The rooms are really nice, clean and comfortable. The lighting in the bathroom could be better as it is difficult to apply makeup or to shave in a dim light, although there is a magnifying mirror. We had difficulty attracting the attention of the service staff in the restaurant, the restaurant was by no means busy - prehaps that was the problem - the staff were very busy chatting with each other. Had dinner in the restaurant and the food was very average, one of the main meals - the beef burger - did not smell right and was not etable, the reataurant manager asked why we didnt eat it and we explained it did not smell right didnt appear cooked correctly. When the bill arrived we were fully charged for the burger and was not even offered a discount. We also had difficulty at breakfast the next morning as we had prepaid for all of us - the staff wanted us to sign to pay for it again yet all the indonesian people were walking straight through into the restaurant with no questions asked, it seemed very odd. Can definately recomend the expresso martinis at the pool bar, even though they are not on the menu, the bar staff were very happy to fulfil our request.
Dear Mr. 1GlennyM, Thank you for such a great feedback and input. Disappointed of course to read that whilst you really enjoyed some great aspect of Mercure Bandung Setiabudi it was not completely to your liking. On behalf of management Mercure Bandung Setiabudi, I would like to sincerely apologize for the unpleasant experience during your stay. I will definitely do improvement on the areas you pointed. Your comment has been duly passed to all Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future. We look forward to having the opportunity of providing services to you again whenever your travels bring your back our way. Best Regards, Engkun Kurnia General Manager
My 2nd stay here and this was more enjoyable that the first. Primarily due to the attentiveness of the staff, the warm welcome back and the thoroughly professional service by Stephany on the Accor Adv+ welcome desk.
Dear Mr. Matthew, Very pleased to hear that your second stay with us were more enjoyable than your first stay. I have personally extend your recognation to Ms. Stephany and really sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you very soon. Best Regards, Engkun Kurnia General Manager
Very nice hotel with good view from hotel room. Nice hotel for vacation in Bandung . Quite far from city centre but this place is good for relaxation not shopping . The room was clean and have a good view. Amazing view. A wonderful breakfast with many choice of food. Superb swimming pool with blinking light at night. Almost averything is perfect during my stay
Dear Mr. Tajuddin H., Thank you for the 5 star review. We are very delighted to read that you had a perfect experience stay with us. Happy to hear that you find Hotel Mercure Setiabudi a relaxing destination. Thank you also for your recommendations. Hope to welcoming you back again soon Best Regards, Engkun Kurnia General Manager
Checking in in the afternoon, process was a bit slow, but the staffs were very friendly throughout our stay--from the reception to the telephone operator, the house-keeping, the pool attendant. Clean and comfy room. Ordered an extra-bed and it was bigger than we expected. Swimming pool area is very beautiful with the birds and gardens and comforting with all the big sun chairs. The pool is quite big with artistic fountains and has warm temperature water hence the kids were very much enjoying the swim despite the cold weather. Overall the stay was memorable. Please keep up the good work!
Dear Ms. Cendika R, Thank you so much for your great review about Mercure Bandung Setiabudi. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. I will share your comments with all departments and we hope to welcome you again soon. Our best regards
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