Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.0/5 1,601 reviews

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Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

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Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,601 reviews

TripAdvisor Rating  4.0/5  890 reviews

Great Place to Stay

TripAdvisor rating 5.0/5

happyholidaymaker555 Friends getaway - TripAdvisor review

A lovely Town House Hotel. Very nice pools. Large comfortable apartments with kitchen and very friendly staff.

Beautiful resort but service is lacking

Customer review rating 3.0/5

Sydney F. Families - Confirmed reviews ALL

Service standards at the bar and casual eatery were average to say the least. Slow, not friendly and even laughed infront us customers were a colleague told him not to forget to add the holiday surcharge. Ridiculous that the villas aren’t serviced daily Our villa smelt hideous upstairs and we were told it was due to recently (a few weeks prior) installing new carpet and the glue has left this terrible smell. Expected the pools to be a little warmer and the pool bar to be open. Could have had more school holidays activities. Also strangely a fitness retreat was happening and there were crowds of people occupied one tennis court and the gym for quite a lot of the day. This was inconvenient to other guests and changed the atmosphere a little too. Beautiful resort just needs to feel more like a luxurious resort.

Dear K., Thank you for taking the time to share your feedback from your recent stay at our resort. We sincerely apologise for the shortcomings you experienced during your visit. We deeply regret that the service at the bar did not meet your expectations. Providing exceptional service is a cornerstone of our commitment to our guests, and we are disappointed to learn that we fell short in this regard. Regarding the condition of your villa, we apologise for any inconvenience caused by the odor upstairs. We understand the importance of maintaining a pleasant environment for our guests, and we are actively working to resolve this issue. We also want to extend our apologies for any inconvenience caused by the temperature of the pools and the availability of the pool bar. Furthermore, we regret any disruption caused by the fitness retreat activities We hope to have the opportunity to welcome you back to our resort in the future, for a much-improved stay. Kind Regards, Kaia Lamont. Front Office Supervisor.

Magnificent

Customer review rating 5.0/5

Therese Friends - Confirmed reviews ALL

We came for a 2 night stay in a 3 bedroom villa, from the moment we arrived we were made to feel welcome, the service from front desk to restaurant was above an beyond.

Dear Therese, We very much appreciate your positive feedback regarding your recent stay at the Pullman Magenta Shores Resort. I will be sure to pass on your feedback to the manager. We look forward to welcoming you back. Sincerely, Alicia GSA

Special Experience. Great Stay

Customer review rating 5.0/5

Wayne Friends - Confirmed reviews ALL

I found this resort to be of upmost fine standard, well-appointed villas, great pools and golf course, and very friendly and helpful staff.

Dear Wayne, We appreciate you taking the time to provide us with your feedback regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback as all our staff strive to provide exceptional service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicia GSA

well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I stayed one night for the purpose of playing golf. The accommodation was clean, well appointed. THe staff were friendly and helpful. The food in the hotel was dreadful and very disappointing. The golf course was amazing and a lovely experiene.

Dear Alexandra, Thank you for your feedback on your stay with us at Pullman Magenta Shores Resort! We appreciate the positive feedback regarding our friendly staff, and I will be sure to forward your message onto the team. I have forwarded your food related comments onto the Director of Food and Beverage. Kind Regards, Guest Services

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Other web-users rate our hotel

  • 287 reviews 8.9/10 Location
  • 1,019 reviews 5.1/10 Room
  • 794 reviews 7/10 Service
  • 71 reviews 1.6/10 WiFi
  • 439 reviews 2.9/10 Cleanliness
  • 436 reviews 5.2/10 Food
  • 320 reviews 5.4/10 Comfort
  • 200 reviews 6.3/10 Breakfast

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