Hotel - Novotel Sydney Parramatta
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Novotel Hotel

Novotel Sydney Parramatta Hotel

350 Church Street 
2150  PARRAMATTA
AUSTRALIA

924 reviews
TripAdvisor Rating Based on 924 reviews
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From 144.00 AUD Non member rate
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • SYDNEY INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Sydney Parramatta

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 924 reviews
tonydcook56 2017/05/24
« Best Accor Staff there is »

Staff are amazing ( thanks Claire, and Amanda) and do their utmost to make your stay a good one. Property is looking a bit dated and will soon need a going over. Location is excellent central to restaurants and shows.

Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear tonydcook56, Thank you for taking the time to write your review. I am happy to hear that our staff made you feel welcome during your stay. Your kind comments will be passed onto the staff and team. It is great that you found our location central in Parramatta. We look forward to welcoming you back to the hotel soon. Kind regards, Stephen Wills General Manager

Trish D 2017/05/08
« Lack of service - bad designed room »

The TV did not operate, no free to air, it took 2 hours to have someone look at it, only fixed the following day. Room was an odd shape & toilet paper holder was too far from the actual toilet?? Only positive was that all meals were good.

Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Trish D, Thank you for taking the time to write a review on your recent stay with us. It is disappointing to hear that your room did not meet your expectations on this occasion. Please accept my sincere apologies for this. Your feedback is valuable to us and will be passed onto the staff. It is great that you enjoyed your meals in our restaurant. We do hope to serve you better in the near future. If I can be of any further service, please contact myself at the hotel directly on (02) 9630 4999. Kind regards, Stephen Wills General Manager

415michaeltc 2017/04/30
« Michael C »

An ideal place to stay when working in Sydney's west. Great food and a large variety of restaurants close by if wanting a change from hotel food. Great breakfast, friendly and helpful staff, and great service. Rooms were clean and well maintained

Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 415michaeltc, Thank you for taking the time to write your review. It is great to hear that our staff made you feel welcome during your stay and that you found our rooms comfortable. We look forward to welcoming you back to the hotel soon. Kind regards, Stephen Wills General Manager

Alison L 2017/02/19
« Novotel Parramatta »

A good stay at Novotel. We stayed here for a concert at Olympic Park. Handy to the Parramatta Station for the train trip. Hotel staff very helpful. Room clean and tidy with a River View. Also close to Parramatta Park and riverside walks. Quiet (ish) at night.

Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Alison L, Thank you for taking the time to write your review on your recent stay. It is great to hear that you found our location convenient whilst you were here for a concert in Olympic Park. I am happy to hear that our staff were helpful to you and that you found our rooms comfortable. We look forward to welcoming you back to the hotel again soon. Kind regards, Stephen Wills General Manager

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