Hotel - Pullman Cairns International
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Pullman Hotel

Pullman Cairns International hotel

17 Abbott Street 
4870 CAIRNS
AUSTRALIA

1,864 reviews
TripAdvisor Rating Based on 1,864 reviews
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Select your dates 179.00 AUD

Hotel Pullman Cairns International

Hotels combining lifestyle and design, for business and leisure

On behalf of the team at Pullman Cairns International, we look forward to welcoming you to Tropical North Queensland.

Mr Paul Morton, Hotel Manager

Enjoy 5-star Cairns accommodation in Tropical North Queensland. Swim in the tropical pools, enjoy a relaxing treatment in Vie Spa or dine on the best local seafood in Coco's Restaurant. This hotel is located in the heart of Cairns CBD, and close to the departure point for daily trips to the Great Barrier Reef and other natural attractions. With 16 floors of spacious hotel rooms, this hotel also means business, featuring 2,700 square metres of first-rate meetings, conference and events facilities

Featuring a central location in the heart of Cairns, Pullman Cairns International offers guests an excellent base from which to explore the city. Guests staying at this exceptional Cairns hotel are within easy distance of Cairns Esplanade and swimming lag oon, Pier Shopping Plaza and the Reef Fleet Terminal, making it the ideal choice for guests looking to tour the Great Barrier Reef. Guests can also explore the surrounding area, including the Daintree Rainforest, Millaa Millaa Falls and Green Island.

Hotel extras

Just because you are away from home, doesn't mean you shouldn't feel at home. At Pullman Cairns International, guests have access to a range of facilities to make them feel more comfortable, such as a gym and saunas, Wi-Fi, a concierge and guest laundry.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Cairns International

17 Abbott Street
4870
CAIRNS
AUSTRALIA

Tel: (+61)7/40311300
Fax: (+61)7/40311465

Check-in from 14h00
Check out up to 11h00
Access and transport
  • CAIRNS INTL AIRPORT At 8km / 4.97 miles  - Shuttle paying
  • CAIRNS STATION At 2km / 1.24 miles

GPS : -16.924157, 145.779124

Our rooms

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beautiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

  • Premium City Mountain View Twin
    Premium City Mountain View Twin

    Spacious rooms on high floors overlooking the lush mountains.Private balconies plus small touches such as slippers robes and complimentary newspapers complete the premium experience. Rooms have 2 Double beds.

  • Premium City Mountain View King Room
    Premium City Mountain View King Room

    Spacious rooms on high floors overlooking the lush mountains.Private balconies plus small touches such as slippers robes and complimentary newspapers complete the premium experience. Rooms have a King bed.

  • City Mountain View Queen Room
    City Mountain View Queen Room

    Hotel style room with queen bed and ensuite bathroom.Balcony with views over the city and surrounding mountains.

  • Premium Twin Harbor View
    Premium Twin Harbor View

    Spacious rooms feature, dining table, a private balcony with views over the city and Trinity Bay. Bathrooms are fitted in marble and tile with a shower over bath, guest toiletries, bathrobes and large bench space. Rooms are located on floors 14-16.

  • City Mountain View Twin Room
    City Mountain View Twin Room

    Hotel style room with two double beds and ensuite bathroom.Balcony with views over the city and surrounding mountains.

  • Harbour View Queen Room
    Harbour View Queen Room

    Spacious rooms with luxurious bedding dining table desk and mini bar.Rooms feature a private balcony with views over the city and Trinity Bay.Bathrooms are outfitted in marble and tile with a shower over bath guest toiletries bathrobes and extensiv

  • Premium King Harbor View
    Premium King Harbor View

    Spacious rooms feature, dining table, a private balcony with views over the city and Trinity Bay. Bathrooms are fitted in marble and tile with a shower over bath, guest toiletries, bathrobes and large bench space. Rooms are located on floors 14-16.

  • Harbour View Twin Room
    Harbour View Twin Room

    Spacious rooms feature dining table, a private balcony with views over the city and Trinity Bay. Bathrooms are outfitted in marble and tile with a shower over the bath, guest toiletries, bathrobes and extensive bench space. Rooms located on floors 9-13.

  • Harbour View King or Twin Room
    Harbour View King or Twin Room

    Spacious rooms including dining table, a private balcony with views over the city and Trinity Bay. Bathrooms are fitted in marble and tile with a shower over bath, guest toiletries, bathrobes and large bench space. Rooms are located on floors 9-13.

  • City Mountain View King or Twin Room
    City Mountain View King or Twin Room

    Hotel-style room with king-size bed or twin beds and ensuite bathroom. Balcony with views over the city and surrounding mountains.

  • 321 rooms
  • 254 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

COCO'S RESTAURANT Restaurant
Lunch 12:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

COCO'S RESTAURANT Type of cuisine: International


Coco's Restaurant serves a range of International dishes - utilising North Queensland local produce to create fresh and contemporary flavours. Coco's nightly Seafood Buffet and Sunday Brunch is especially popular with guests and locals alike.

Find out more and book
THE LOBBY BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE LOBBY BAR


The Lobby Bar at Pullman Cairns International is the perfect place to meet friends for a cocktail, unwind after a meeting, or catch up to enjoy the hotel's famous High Tea. Live entertainment every Friday and Saturday nights.

See all our restaurants and bars

Your meetings and events

Pullman Cairns International Meeting Room

Our meeting rooms


  • Number of meeting rooms: 16
  • Maximum size: 700 m2
  • Maximum capacity: 700
  • Maximum banquet capacity: 420

Our customer reviews for Pullman Cairns International

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,864 reviews

davecB3870ZY 2016/10/24
« Grand Hotel »

Very enjoyable stay. Great staff and service. The entrance takes you back to a very opulent bygone era. Good and well maintained facilities. Close to the Lagoon and Casino. We stayed two nights and really enjoyed the grand breakfast both mornings.

Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi davecB3870ZY, Thank you for your review, I am delighted that you enjoyed your stay with us and found the hotel foyer to be opulent - what a great way to describe it! I am pleased the team were welcoming and friendly, we appreciate your feedback and we look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

julie-smaroochydore 2016/10/18
« short Break »

We have stayed at this hotel several times, always a short break, food is excellent and from the minute you get out of the car to the time you check out, the service is well above expected, sometimes when you return to a hotel it is not as good as before , but this one is consistently excellent in every avenue, location is great, close to everything.

Paul M, General Manager at Pullman Cairns International, responded to this review

Dear julie-smaroochydore, Thank you for taking the opportunity to review Pullman Cairns International in a Trip Advisor post following your recent stay, I am pleased to read that you thoroughly enjoy your regular stays with us. I will share your comments with my Team as I know they will appreciate your post which acknowledges the Hotel's products their great service. Thank you once again for your feedback julie-smaroochydore and I look forward to welcoming you back to the Hotel again very soon, Best Regards, Paul Morton General Manager Pullman Cairns International

maxined150 2016/10/10
« Pullman Cairns »

The Pullman is a beautiful hotel. The layout in the foyer is spacious, inviting and luxurious. It makes on feel special from the moment you walk through the door. The staff are very friendly and helpful. They helped us with restaurant reservations and booking taxis. The room was very comfortable and the food was great. Our room overlooked the swimming pool complex. I wished I had more time to enjoy the beautiful swimming and pool.

Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi maxined150, Thank you for your review and for your kind words, I am delighted the team were welcoming and friendly and you enjoyed your stay with us! We hope that you will return in the near future and spend a little more time with us! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

labtravelsau 2016/10/06
« An average stay at the Pullman »

We stayed for the recent long weekend and although Cairns was a joy the hotel was not. With no beach towels in the room (in a costal town?!) I went to reception to ask for some. All the staff were 'busy' (read: chatting amongst themselves) and as I was waiting a lady working on the tours got up and walked towards me – we make eye contact then she turned her head and looked at the floor, completely ignoring me! She may not be able to help but an acknowledgement and 'Sorry for the wait, one of my colleagues will be with you soon' would have been appropriate. When I am finally called to the counter I am informed that towels are $3.50 each?! Again, you are a hotel in Cairns, a stones throw to the Great Barrier Reef! Beach towels should be included at the price we paid for the room. After several other instances with the staff I have come to the conclusion that they are not being trained as they should. The Pullman International needs to lift it's game if it wants to play with the big boys. On a positive note the bed and pillows were comfortable!

Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi labtravelsau, Thank you for your review, I am disappointed that your stay did not meet expectation, please accept my sincerest apologies. Our team are usually so welcoming and accommodating so it is unfortunate that your encounter did not reflect this. Please rest assured I will address your comments with our team accordingly. With regards to hiring our reef towels, we do charge a fee of $3.30 per towel. Towels which have been taken to the reef or beach do need to be laundered separately to our room towels to ensure that all the sand and salt is removed. I am sorry that this was not explained to you when you enquired at the desk. On a positive note, I am pleased that you found the bed and pillows to be comfortable and we appreciate your feedback regarding this. Thank you once again for taking the time to provide us with your review and we wish you all the best for your future travels. Kind Regards, Leissa Prouchandy Guest Experience & Loyalty Manager

bipinsharma 2016/09/04
« One of best accommodation spots in Cairns »

stayed 5 nights last month and service plus amenities were excellent. Have already booked to stay there for 5 nights in last week of September. I had issues previously however management listened to my feedback and addressed my concerns beyond my expectations.

Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Bipinsharma Thank you for your review, it is always lovely to hear from our regular guests and I am delighted we were able to provide you with an enjoyable stay on your return visit. We look forward to welcoming you back again in September! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

ossieossie 2016/08/29
« Treated as special guests »

We were treated as special guests from walking into the impressive foyer to a large bedroom with a nice balcony over looking Cairns harbour. Then enjoying an evening meal , sea food was excellent, and the staff from the desk to the table service could not have served us any better and that includes the friendly barman !! One is lucky to find such service in many Australian resorts. First Class !!

Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi ossieossie Thank you for taking the opportunity to review our hotel! I am delighted that you had an enjoyable stay with us, and you found the service to be warm and friendly. We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

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