ibis budget Hamburg City 1 star

Customer review rating (ALL Rating) 4.1/5 2,210 reviews

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Amsinckstrasse 1, 20097 HAMBURG, Germany

Description

Hotel extras

  • Downtown location

  • WIFI

  • Parking garage

  • Sweet bed

  • Central location to many hotspots such as harbor, pier, city center, theater and more!

Our accommodation(s)

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Hotel location

ibis budget Hamburg City

Amsinckstrasse 1
20097 HAMBURG
Germany

GPS:53.548057, 10.00887

Telephone
Fax +49 40 271434625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,210 reviews

TripAdvisor Rating  4.0/5  975 reviews

great location

Customer review rating 4.0/5

E C. H. Friends - Confirmed reviews ALL

All very basic but fully functioning and very clean, excellent breakfast . Good value for money , perfect if you only need a bed for the night

Dear E C H, Thank you for taking the time to share your feedback following your stay at ibis budget Hamburg City. We are glad to hear that you found our hotel to be in a great location and that you enjoyed the cleanliness and the excellent breakfast. Your comments regarding the value for money and the functionality of our facilities are greatly appreciated. We have noted your suggestions for improvement regarding the check-in process and the beds. Rest assured, we will use your feedback to enhance the overall experience for our guests. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future. Should you require any assistance with your future bookings, please do not hesitate to contact us directly. Best regards, Carsten Woll Hotel Manager ibis budget Hamburg City

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Dirty shower walls and toilet walls. Otherwise OK.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis budget Hamburg City. I apologize for the inconvenience caused by the cleanliness issues in the bathroom, particularly the dirty shower and toilet walls. Your comments are taken seriously, and we will ensure that our cleaning teams receive additional training to prevent such issues from occurring in the future and to maintain the cleanliness of our rooms at a high standard. We appreciate your constructive feedback regarding the Wi-Fi transmission speed. We will investigate this matter and ensure that the speed is improved to better meet the needs of our guests. I'm glad to hear that your check-in and check-out processes were smooth and that you were satisfied with our team. We will continue to work hard to provide excellent service to our guests. I hope that we will have another opportunity to welcome you back in the future and provide you with a more positive experience. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, Carsten Woll Hotel Director ibis budget Hamburg City

Perfect location

Customer review rating 4.0/5

Keith Solo - Confirmed reviews ALL

Great location and central to where you want to go. Can walk to the train station and shopping area from the hotel.

Dear Keith, thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel's perfect location, making it convenient for you to reach the train station and shopping area. We look forward to welcoming you back soon. Best regards Carsten Woll General Manager ibis budget Hamburg City

Very well located for public transport, nothing to fault

Customer review rating 4.5/5

Kate Business - Confirmed reviews ALL

Same quality we have come to expect from the Ibis Budget chain. Perfectly sufficient for those spending little time in the hotel itself. Good range of breakfast, coffee machine and drinks available in reception. Wifi in the rooms for free. Bed comfortable, and despite proximity to Hauptbahnhof and main dual carriageway, absolutely silent in the rooms. Friendly staff. Everything you need from a sleepover hotel.

Dear Kate, thank you for your positive review and for highlighting our convenient location for public transport. We are delighted to hear that you found our hotel to meet your expectations. We are glad you enjoyed the breakfast options, coffee machine, and free wifi in the rooms. It is great to know that you had a comfortable stay and appreciated the quietness of our rooms despite the central location. Our team aims to provide a friendly and accommodating service to all our guests. We hope to welcome you back for another pleasant stay. Best regards Carsten Woll General Manager ibis budget Hamburg City

Bad experience Ibis Hamburg.

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

-Couple Room & bed too small with extra bed on top was NOT comfortable at all for the Price we paid. -Reception staff where unfriendly. -Paid for parking EUR 18,- but back in the evening no place available. NO IBIS FOR ME ANYMORE.

Dear Guest, we apologize for the inconvenience you experienced during your stay. We have taken note of your feedback regarding the room size and comfort, staff friendliness, and parking availability. Your comments are valuable for our improvement. Best regards Carsten Woll General Manager ibis budget Hamburg City

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Other web-users rate our hotel

  • 2,397 reviews 9/10 Location
  • 3,109 reviews 4.7/10 Room
  • 1,740 reviews 8.7/10 Service
  • 42 reviews 9.2/10 WiFi
  • 1,777 reviews 2.9/10 Comfort
  • 1,667 reviews 6.9/10 Breakfast
  • 1,139 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.