Hotel - Mercure Okinawa Naha
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Mercure Hotel

Mercure Okinawa Naha

3-3-19 Tsubogawa  Naha 
900 0025  OKINAWA
JAPAN

528 reviews
TripAdvisor Rating Based on 528 reviews
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Select your dates 10880.00 JPY
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Massage  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • NAHA AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Okinawa Naha

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 528 reviews

zertzz 2016/12/05
« Great Location in Naha »

Lovely clean hotel in a great location right next to the monorail and convenient to the airport. Only issue we had was that the internet didn't work when there were a large number of guests in the hotel. A LAN cord was supplied that may have made the difference but unfortunately it didn't fit any of our devices. Would stay here again.

ttaalex 2015/11/13
« Comfortable stay »

Room size is comfortable with good river view. Monorail is only 2 minutes walk away. Front desk staff are helpful but restaurant staff are not pleasant enough to welcome guests. Breakfast food quality is disappointing, types of foods are few, and some plates are not being re-filled after 9:00.

Mercure_Okinawa_Naha, マネージャー at Mercure Okinawa Naha, responded to this review

Dear Valuable Guest, We thank you for your recent stay at Mercure Okinawa Naha and sharing the experience on tripadvisor. I am sorry that your experience did not meet your expectations such as attitude of restaurant staff and breakfast. Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will strive to improve the quality of service. Hence, your feedback is very important to us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Shinji SARUMARU General Manager Mercure Okinawa Naha

dimatrue 2015/10/13
« My favorite hotel in Naha, Okinawa »

Very good location. 3 min from monorail, 15 min from the airport by taxi, 10 min to the Kokusai dori. Necessary shopping facilities, parking. Nice walk in the nearby park. The hotel itself has very good rooms and other facilities. Nice restaurant.

Mercure_Okinawa_Naha, 支配人 at Mercure Okinawa Naha, responded to this review

Dear Valuable Guest, We thank you for staying with us and sharing the experience. It is our honor to hear that our hotel is your favorite hotel in Naha. I will share the comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. If there is anything to make your stay more comfortable at next stay, please feel free to contact us. We look forward to welcoming you to our hotel in the near future. Best regards, Shinji SARUMARU General Manager Mercure Okinawa Naha

Sa N 2015/06/20
« Terrible small room & unconvincent parking »

The room is in super small size and far away from their hotel picture! Everything waiting long to get my car or park, even I need to go front desk to ask for help. No coffee provide in room no matter I selected Superior room already! The toilet is too small and made embarrassing noise & smell! And no selection of pillow provided as other hotels in the same group.

akira_shimizu 2015/05/11
« My second house in Okinawa »

My wife is Okinawan, and I often come to Okinawa for some family oriented events. And in that case, normally I have been staying at Mercure Hotel Okinawa. Advandages are (1)Clean and comfortable room, (2)Friendly atomosphare, (3)Good location and easy access to public transportation

Amii_Happii 2015/04/17
« Excellent »

Very convenient, clean, quiet and excellent services. It is very convenient taking the monorail from the airport. The hotel is next to monorail station and Family Mart. However, there are not many restaurants around the hotel.

Tina L 2015/03/03
« Made wrong decision to stay this Mercure Naha ! Destroy my mood for 5 days journey w/ family ! »

As ACCOR le club member, Mercure is 1st option once cfm to go Okinawa but it's disapointed me, required non smoking room & has been arranged BUT strong cigarette smelling when go into the room, even the corridor fm elevator (even its non smoking floor !) mentioned to front desk and told me full rm, no rm available to change & I said I m trying to ask for new room as I go with old parents, difficulty/lazy to move other room BUT pls try to reduce the smell as found the strong smell from air machine, after our dinner, the machine is changed and smell seems reduce BUT STILL HAVE, so stay with bad smell whole 4 nights ! As stayed so many different ACCOR hotel, no one made me disappointed for the cleanliness (either Sofitel, or IBIS, whatever Europe or China, all keep very good cleanliness standard) this Mercure which the FIrst one made me down! Destroyed the mood as the poor breakfast, I m not asking for the luxurious meal as realize it's mid scale standard hotel BUT it's really BAD, less choice and refill very slow, as so many tourist groups stay this hotel ... Can't say it's empty plates on long table BUT difficulty for me to pick anything to eat from the leftover !! As my old parents wake up earlier than me, I have no choice to let them to go for breakfast every morning but frankly, it's really BORING meal, my old mom told me the 1st day still can hav the hot curry with rice to fulfill her stomach but 2nd-3rd day, as so many groups, only left one bowl of leftover curry on long table instead of curry in big pot ! For me, I prefer to go the Family Mart for fresh bread and coffe, compare the coffee, Family Mart coffe better than Mercure hotel coffee, it's really ridiculous ! As booked 3 peoples room, room only prepare 2 sets slippers, toothbrush, sleepers, it means no well prepare ! For the same room rate, i believe it's easy to find other better hotel nearby, it's unnessary to take this Mercure , I really regret to make decision to stay here and it's really destroy my journey as there's difficulty to find the right timing for whole family journey with old parents & my younger brother family w/ baby girl. Concern check out, surprise the staff not fully understand the terms of use of ACCOR le club. As I hv coupons which givrn by my uncle who also le club member, I planning to use it to deduce some amount of the bill. staff refuse this coupon as he said it isn't belong to me & spend me time search info. Fm Accor website to tell it canbe a GIft for ANYONE.

Kent L 2015/02/10
« excellent location and clean »

Location is excellent if you want to use monorail or rent a car from OTS. The restaurant suppose provides discount to Accor Advantage Club members but the captain doesn't seem to recognize the membership card.

pebwhisko 2014/11/24
« Great location small room »

Great location esp if you are going to use OTS car rental service as they have a counter right at the hotel. The hotel is also just 2 min walk from the monorail station. However the room is very small even by Japan standard.

mercurenaha, マネージャー at Mercure Okinawa Naha, responded to this review

Dear Valuable Guest, Thank you for sharing the experience to tripadvisor. We hope that the stay was pleasant one. As mentioned, the guests enjoy the benefits of access and location of the hotel. For instance, only 9 minutes from the airport by monorail, the convenient store is the right in front of the hotel and OTS rent a car service is available in the house. It makes the guests to explore Okinawa easily. With regarding the room, there are wide range of room category available in the house. We would appreciate that if you could enjoy the different room type at next stay. We look forward to welcoming you to Okinawa in the near future. Best regards, Shinji SARUMARU General Manager Mercure Okinawa Naha

Nico818 2014/09/23
« Stylish Hotel near the Monorail Station »

Thankful that our room's got upgraded and it's so spacious, stylish, clean and tidy with beautiful night scene and 2 TVs (!!). Situated in a quiet area but opposite to the monorail station, only 2 stations to the famous Kokusaidori Street.

Kwok320 2014/09/19
« Good location »

The hotel is just next to monorail that is conveniently connected to other area of Okinawa. The room size is a bit small that is typically similar to other hotels in Japan. But the room is quite clean and tidy.

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Select your dates 10880.00 JPY