Pullman Munich

Customer review rating (ALL Rating) 4.2/5 607 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Most rooms have a balcony or loggia

  • 200 meters from the subway station and close to the Lufthansa Express bus to the airport

  • Outdoor lounge, restaurant with a terrace and courtyard with beach section

  • Beautiful location by the English Garden. Close to the highway

  • Free WIFI

Our accommodation(s)

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Hotel location

Pullman Munich

Theodor Dombart Strasse 4
80805 MUNICH
Germany

GPS:48.17257, 11.59413

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THEOS LOUNGE

Eating, enjoyment, happiness! At THEOS, the kitchen team serves everything - from light cuisine to international specialties. On summer days, head to the lounge terrace for a barbecue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  607 reviews

TripAdvisor Rating  4.0/5  2,026 reviews

The BEST Birthday Hotel Stay Ever!

TripAdvisor rating 5.0/5

Dotun A TripAdvisor review

I had the most wonderful time celebrating my birthday with my husband and our 2-year-old daughter. I highly recommend the junior suite for a family. We felt so at home in the comfortable space - it was a sad morning when we had to pack up and leave! All the staff here are so friendly and helpful - the restaurant staff, reception staff and the cleaners. It’s such a pleasant atmosphere. I want to give a special mention to the manager Philip at the Pullman Hotel in Munich. He went above and beyond to ensure my birthday trip was extra special! Thank you so much! The surprise birthday cake in the room was a nice touch. Thank you! 😁

Dear Dotuna, We are pleased that you liked you room furthermore I want to thank you for your positive feedback about our team, I have shared it with my team members. It would be a pleasure to welcome you again in the Pullman Munich. Kind regards, Yours Pullman Munich Team (AG)

Overall good enough

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very good location, the room was clean and had a very pleasant size. The front desk officer very friendly and helpful. The temperature in the room was only 18 degress and it took a lot of time to reach 22. There was no garbage bags in the trash.

Satisfactory stay

Customer review rating 4.0/5

P &. M. F. U. Couples - Confirmed reviews ALL

Nice room, good location.

What a poor level of services/quality

Customer review rating 1.0/5

S M. Families - Confirmed reviews ALL

We found that the room was not the cleanest (see attached photos, garbage can, shower head holder, etc.). The biggest surprise for us was when we returned to the room on the first evening, we closed the curtains and what a surprise to see that it was simply impossible to close the curtains completely, I'll let you imagine from the attached photo the light in the room in the early morning... Someone came to check and offered us a new room... at 10.00 pm... my daughter had already fallen asleep and it was impossible to do this (the room offered was 474... the one next to the elevators, having travelled there for many years, these are the rooms to avoid and you know it better than I do...). When we returned on the second day, we were surprised to find that after leaving the room from 10:00 a.m. to 8:00 p.m... nothing had been done or repaired (I think we needed a step stool to solve the problem, a little strength to clip the plastic parts out of the rail or to change them, but above all courage and a sense of service... which at first sight is not the hallmark of this establishment!) When I returned on the second day, what a surprise it was that after leaving the room from 10:00 a.m. to 8:00 p.m... nothing had been done or repaired (I think I needed a step stool to solve the problem, a little strength to clip the plastic parts out of the track or to change them, but above all courage and a sense of service... which at first sight is not the hallmark of this establishment!) In order to gain in darkness for the next day, I decided to place a clamp on the upper part of the curtain... and when I moved the lamp connected to the mains... it blew the fuse, total darkness... I had to go back down to reception and wait for 25 minutes before someone could come and turn the power back on. Would we be running a safety risk? And if my daughter had touched that lamp, could she have been electrocuted? Not to mention that, for the price of the room, the coffee pods (carte d'or, not nespresso ;-) had not been replaced for the second day, a poor saving for guests who were already very dissatisfied... And it was only as we were leaving that we realized that the extra bed for our daughter had no undersheet, no protection, on a mattress that was more or less clean (see attached photos). For a so-called "top-of-the-range" hotel as you sell it on your website, it's a disgrace

Excellent service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very friendly staff. All was as expected even in the details, a very rare user experience in this days, by the way. Please stay as you are!

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Other web-users rate our hotel

  • 850 reviews 9.2/10 Location
  • 1,245 reviews 7.2/10 Room
  • 899 reviews 6.8/10 Service
  • 15 reviews 8.1/10 WiFi
  • 573 reviews 7.4/10 Breakfast
  • 501 reviews 5.2/10 Cleanliness
  • 262 reviews 4.5/10 Value
  • 229 reviews 6.2/10 Amenities

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