Hotel - Grand Mercure Dongguan Humen
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Grand Mercure Hotel

Grand Mercure Dongguan Humen

123 Humen Road  Humen Town Dongguan City  Guandong Province 
523907  DONGGUAN
CHINA

104 reviews
TripAdvisor Rating Based on 104 reviews
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Select your dates 210.00 CNY
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Massage
  • Babysitting on request
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • SHENZHEN BAO AN
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Massage
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HOURS
    • Opening hours : Week-end 24HOURS

Business services

  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 252 rooms
  • 69 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for Grand Mercure Dongguan Humen

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 104 reviews

398yil 2016/12/30
« Very good ! »

Good service and good location. Breakfast variety. Transport facilitation. Surronding dining and entertainment facilitation. The rooms are spacious, and there are good toiletries. The staff at the reception are warm.

KYNG 2015/12/30
« A world class hotel with convenient location »

A guest staying at this hotel will find easy access to restaurants, boutiques, shopping malls and supermarkets within walking distance in a few minutes. Staff is helpful and polite Its buffet breakfast is adequate both in varieties and quality.

Eddy Y 2015/04/14
« SAME OLD AIR CONDITIONING »

Everything about this hotel is pretty good except for the air con. This problem has been around for years but they never want to do something to it. The air con controller inside the room is a dummy, no way you can adjust it which the hotel has pre-set the temperature at 25 degree celcius!!!

W P 2014/06/13
« Not English-friendly »

Communication was difficult here. The few persons who spoke English spoke it well, but I had problems just getting my laundry picked up - - not what I'd expect from an international hotel facility. And seriously: No clock in the room?!? Beautiful renovation - wish there was a fitness center.

Ivan W 2014/04/28
« Stay 16 - 18th April »

Hotel is conveniently located in the centre of Humen if you're going on a business trip. Rooms are good size and clean. Amenities all there. Breakfast is somewhat meager but sufficient. There's only a lobbybar and personnel needs to be motivated to acquire drinks. Language skills are overall not the best and you need to specifically ask for someone that is able to understand and reply in good English (they are there). Club is closed (due to S fence probably) and no executive lounge available. Regular massage is an option on the hotel premises. Recognition of accor status is not automatic, you need to urge. Price/quality is ok, given the rates we paid for executive rooms. All in all only worth the visit for a short stay (not much to do) and when the location is convenient (which in our case it was). If specific location isd not required, but you need to stay in the vicinity, I would advise to go to the Pullman, also in Dongguan.

DarrenNg72 2014/04/27
« Good value for money »

Not too bad hotel for the price you pay. Location is not too bad which is near to the Humen port (easy access to Hongkong, Zhuhai, Shenzhen) and also the Humen bullet train station. Staff was however not very trained in handling guest especially if you are not able to converse in chinese. Though they have english speaking manager, they would only be available on certain time of the day. Food is easily available with restaurants nearby within 5 minutes walking distances. Would recommend this property for those who wants value for money.

Ky L 2014/02/06
« Poor Service »

Front desk staff were unprofessional and complete lack of knowledge about Le Club member benefits. No smile no greeting. Staff welcoming at the entrance are sincere and polite. Rooms and corridor are nicely decorated.

caputjun 2013/10/14
« Clean and good view room »

It was very good to stay here from a discount rate. Room is very clean and it has good view since I was stayed in high floor. The staffs were helpful and very kind. However English communication is not excellent.

powpow14 2013/07/04
« unsatisfy to Air-conditioner and toilet flushing »

The air-conditioner is not cool enough due machine fualt Reflect to front desk, another room with toilet flushing problem was arranged to me. Engineer was called to fix the problem, and the situation was improved slightly. Since it is late night, my friend and I choose to sleep instead of making another complaint.

russelwee 2013/06/24
« Feeling for the hotel »

Room is clean and good, worth the value. But just location not that convinence when you travel to Shen Zhen or Guang Zhou. Hotel should consider have transport to send to the Hua Meng Bus Station, as not convinence to get a Taxi.

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