Hotel - Hotel de la Cité Carcassonne - MGallery Collection
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Mgallery by Sofitel Hotel

Hotel de la Cité Carcassonne - MGallery Collection

Place Auguste Pierre Pont 
11000 CARCASSONNE
FRANCE

1,369 reviews
TripAdvisor Rating Based on 1,369 reviews
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Hotel de la Cité Carcassonne - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Welcome to Hotel de la Cité! Marvel in the unique experience of this historical setting in the heart of the medieval fortress of Carcassonne, a UNESCO World Heritage Site. Adélaïde and Hadrian Pujol - Hotel Management

Mrs Christine PUJOL, Hotel Manager

The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and forms part of the MGallery Collection. Five-star hotel located in the fortress of Carcassonne, built in the XIX century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites with an outdoor pool and shady park. Discover a hotel where the art of hospitality is paired with a gourmet restaurant with chef Jérôme Ryon (1 Michelin star) at the Barbacane restaurant.

The Hôtel de la Cité is a magical and captivating place located in the heart of the Carcassonne fortress. It's an ideal starting point for a medieval stop-off: you can visit the Château Comtal and the St Nazaire Basilica within the city, then stroll around the Carthar castles and take a boat ride on the Canal du Midi. Surprise your children all year round with events in Carcassonne and the city (Middle Age on stage, jousting, the Magic of Christmas, etc.)

Hotel extras
  • Historical renown
  • "Terroir", passion and refinement
  • An enchanting hotel within La Cité
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Pet allowed 0  EUR
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Pet allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Hotel de la Cité Carcassonne - MGallery Collection

Place Auguste Pierre Pont
11000
CARCASSONNE
FRANCE

Tel: (+33)4/68719871
Fax: (+33)4/68715015

Check-in from 16h00
Check out up to 12h00
Access and transport
  • CITE CENTRE VILLE : LIGNE 4, CITE MEDIEVALE
  • CARCASSONNE SALVAZA At 7km / 4.35 miles
  • TOULOUSE BLAGNAC At 106km / 65.87 miles
  • CARCASSONNE EST At 9.99km / 6.21 miles
  • CARCASSONNE At 4km / 2.49 miles

GPS : 43.205627, 2.362696

Our rooms

Sculpted wood paneling, ornamental tapestries and stained-glass windows - everything comes together to create a warm and intimate atmosphere.Spacious rooms elegantly decorated in a sophisticated French style and pleasantly furnished thanks to the know-how of local artisans.

  • DELUXE SUITE, 1 king size bed, 1 sofa, view of the garden or basilica
    DELUXE SUITE, 1 king size bed, 1 sofa, view of the garden or basilica

    592 sq. ft. (55 m²), separate lounge, marble bathroom with bathtub and separate shower, minibar, safe, Nespresso machine, iPod station, 48" TV, robes, slippers.

  • SUPERIOR ROOM, 1 king size bed, view of garden and ramparts
    SUPERIOR ROOM, 1 king size bed, view of garden and ramparts

    269 sq. ft. (25 m²), marble bathroom with bathtub, minibar, safe, tea and coffee making facilities, iPod station, 42" TV, DVD player, robes, slippers. The bed may be turned into twin beds.

  • CLASSIC ROOM, 1 king size bed, view of the narrow city streets
    CLASSIC ROOM, 1 king size bed, view of the narrow city streets

    269 sq. ft. (25 m²), marble bathroom with bathtub, minibar, safe, tea and coffee making facilities, iPod station, 42" TV, DVD player, robes, slippers. The bed may be turned into twin beds on request.

  • Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica
    Junior Suite, 1 king-size bed, 1 sofa bed, view of the garden and ramparts or basilica

    484 sq. ft. (45m²), marble bathroom with bathtub and separate shower, minibar, safe, tea and coffee making facilities, iPod docking station, 48" TV, DVD player, robes, slippers.

  • Deluxe Suite, 1 double bed, 1 single bed, 2 rooms, terrace, garden or rampart view
    Deluxe Suite, 1 double bed, 1 single bed, 2 rooms, terrace, garden or rampart view

    592 sq. ft. (55m²), terrace, garden/rampart view, separate lounge, marble bathroom with bathtub and separate shower, minibar, safe, Nespresso machine, iPod station, 48" TV, robes, slippers.

  • STANDARD ROOM, 1 single bed
    STANDARD ROOM, 1 single bed

    215 sq. ft. (20 m²), marble bathroom with bathtub, minibar, safe, tea and coffee making facilities, iPod station, 42" TV, DVD player, robes, slippers.

  • SUPERIOR ROOM, 1 double bed and twin beds
    SUPERIOR ROOM, 1 double bed and twin beds

    376 sq. ft. (35 m²), marble bathroom with bathtub, minibar, safe, tea and coffee making facilities, iPod station, 42" TV, DVD player, robes, slippers.

  • 59 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LA BARBACANE Restaurant
Lunch 12:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA BARBACANE Type of cuisine: Gourmet


Authentic setting and sophisticated cuisine by the star chef Jérôme Ryon (1 Michelin star), where his creativity emphasizes local products and you can discover exceptional wines. Terrace in summer. Closed from February 16 to March 14, 2015

Find out more and book
BAR BIBLIOTHEQUE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR BIBLIOTHEQUE


Immerse yourself in the warm atmosphere, take a seat in our impressive library and leaf through the hotel records dating back to the 1930s, all while enjoying a whiskey or Armagnac from our remarkable collection.

See all our restaurants and bars

Your meetings and events

Hotel de la Cité Carcassonne - MGallery Collection Meeting Room

Our meeting rooms


  • Number of meeting rooms: 5
  • Maximum size: 350 m2
  • Maximum capacity: 180
  • Maximum banquet capacity: 220

Our customer reviews for Hotel de la Cité Carcassonne - MGallery Collection

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,369 reviews

KathyDHollywood_PA 2016/07/04
« Wonderful oasis in medieval city »

Hotel de la Cite is a beautiful, relaxing, comfortable spot located in the middle of old city with easy walking distance to the castle, cathedral and the many wonderful shops and restaurants. Get a room with a rampart view because the city at night is breathtaking.

DavidBlake100 2016/05/18
« Absolutely exceptional! »

What an incredible stay! It was a very special occasion and the staff were so helpful. They upgraded us to the King suite which had the most amazing balcony looking over the ramparts. This is a seriously special and memorable place and we couldn't recommend it more highly!

mauriciogarciajusto 2015/11/01
« excellent. »

The hotel has a great localization, near the cathedral. Easy acces from the parking. Nice and very confortable rooms. Varied breakfast . It seems you are in an old medieval castle. the people from the reception were very kind

Michelle R 2015/10/28
« Amazing!!!!! »

One of the best Hotel's and place's stayed in. Truely first class. The Hotel atmosphere, quality, decor, style, location, staff all excellent. walking around the town is lovely and has lots of restaurants, cafes and suitable for families. .

Gillian H 2015/10/06
« The Devil is in The Detail »

The Carcassonne World Heritage Site is a must to see and the Hôtel de la Cité is a great place to stay to visit it. But it is very expensive. Although the cost is, on the whole, justified there should be absolutely no criticisms. But unfortunately there have to be a few. We arrived by car at the parking place outside the Ramparts at 1715 or so after an eight hour drive - tired and bewildered - and were met by an arrogant young woman with a clipboard who made no attempt to explain the procedure (we speak French). We figured it out eventually. We left the car in the unsecure parking (there is no alternative) and so took most of our luggage when we were transported to the Hôtel inside the Cité by buggy. Chaos ensued. The driver, whose pleasant manner made up for the frosty initial reception, took us to our room doorway with our bags and asked us to wait to be admitted. Nothing happened so after 10 minutes I went to reception where our presence was greeted with surprise; our papers could not be found at first. But we got over all this quickly and our stay was excellent. The beautiful room with a view of the ramparts was, however, tired. Both bathroom basins were cracked. The toilet door lock had been blocked with paint. The coffee machine didn't work (fixed very promptly). We couldn't understand why there were no mirrors in the bedroom. Also, the wardrobes are in the bathroom! What ever happened to the French flair for functional design? We dined in the bustling cafés elsewhere in La Cité but breakfast in the Hôtel de la Cité was sublime with perfect food and service. The little flaws have not tarnished our memories of our visit to Carcassonne and we would do the same again - when we have saved up enough Euros!

MPadoin 2015/07/27
« Excellent choice in a historical city »

We really enjoyed this choice. The service is great with a nice atmosphere. The personal is very kind and professional. The restaurant is good. I took the meat and fishes. The breakfast is wonderful. With kids there is a pool to play.

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