Hotel - Mercure Gerringong Resort
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Gerringong Resort

1 Fern Street 
2534 GERRINGONG
AUSTRALIA

638 reviews
TripAdvisor Rating Based on 638 reviews
Best price guarantee
From
From 169.00 AUD Non member rate
From 169.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 169.00 AUD

Mercure Gerringong Resort

Mid-scale hotel for business trips or leisure

Located on the South Coast of New South Wales, 2 hours south of Sydney, Mercure Gerringong is the only multi award-winning hotel in the Kiama area. Only 5 minutes from the beach the hotel provides guests with access to an extensive range of leisure facilities including a chic restaurant, a day spa, 2 pools, tennis court and a sun drenched garden courtyard. Mercure Resort Gerringong has 52 rooms and is the perfect choice for holidays, events, conferences and weddings.

Situated ten minutes south of Kiama, Mercure Gerringong Resort provides the ideal base for exploring the Illawarra region. Guests can discover the beautiful town of Kiama, with its restaurants, shops and famous Kiama Blowhole, or take the Kiama coastal wa lk to see more of the region. Whale watching is popular between June and July, and from September to November, or for other attractions in the area, check out Jamberoo Action Park, Minnamurra Rainforest, Illawarra Fly Tree Top Walk and Werri Beach.

Hotel extras

Featuring a range of elegant indoor and outdoor event space with the capacity to accommodate up to 120 guests, Mercure Gerringong is the ideal choice for business meetings, social functions and weddings on the stunning New South Wales South Coast.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Massage

Services and practical information

  • WIFI/Internet Access
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Gerringong Resort

1 Fern Street
2534
GERRINGONG
AUSTRALIA

Tel: (+61)2/42341359
Fax: (+61)2/42341495

Check-in from 14h00
Check out up to 11h00
Access and transport
  • WOLLONGONG At 26km / 16.16 miles
  • GERRINGONG At 1km / 0.62 miles

GPS : -34.734797, 150.826771

Our rooms

Visitors looking for hotels in Gerringong can choose from a range of accommodation options at Mercure Gerringong Resort. Stylish and contemporary, the hotel's 52 guest rooms include Standard and Superior options, both suitable for up to two guests. Elegantly styled in crisp whites and rich chocolate tones, each guest room at this impressive Gerringong hotel features a 44" plasma TV with in-room movies, a PlayStation, an iPod dock and tea & coffee facilities. Some feature kitchen or kitchenette facilities.

  • Standard Room 1 King Bed
    Standard Room 1 King Bed

    This contemporary room consists of a King size bed, 44" plasma TV, playstation, iPod dock, tea and coffee making facilities and in-room movies.

  • Superior Room 1 King Bed
    Superior Room 1 King Bed

    This contemporary room consists of a King size bed, 44" plasma TV, playstation, iPod dock, tea and coffee making facilities and in-room movies.

  • Standard Room 2 Single Beds
    Standard Room 2 Single Beds

    This contemporary room consists of twin beds, a double sofa bed, 44" plasma TV, playstation, iPod dock, tea and coffee facilities and in-room movies.

  • Superior Room 1 King Bed and 1 Sofa Bed
    Superior Room 1 King Bed and 1 Sofa Bed

    This contemporary room consists of a King size bed and a double sofa bed, 44" plasma TV, playstation, iPod dock, tea and coffee making facilities and in-room movies.

  • 52 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • WIFI in your room
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BELLA CHAR RESTAURANT AND WINE B Restaurant
Photo non contractuelle / Strictly non binding
Dinner 18:00 - 20:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BELLA CHAR RESTAURANT AND WINE B Type of cuisine: International


Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually, either indoors or outside on the veranda or in the garden courtyard.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


The bar is the perfect place to relax, meet friends for pre-dinner drinks and enjoy a choice selection of Australia's finest boutique wines.

BELLA CHAR RESTAURANT & WINE BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BELLA CHAR RESTAURANT & WINE BAR

See all our bars
See all our restaurants and bars

Your meetings and events

Mercure Gerringong Resort Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 300 m2
  • Maximum capacity: 200
  • Maximum banquet capacity: 180

Our customer reviews for Mercure Gerringong Resort

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 638 reviews
Sharon B 2016/11/19
« Mixed experience »

Checked in for two nights. The first night was lovely. The staff were great and the restaurant was amazing for dinner. The room was spacious and quiet and the bed was super comfortable. The next day, average but uninspired breakfast options and my room key needed to be recoded twice. Chose to eat at the restaurant again after a wonderful experience the night before. The restaurant was woefully understaffed and elements of my meal were missing so gave up. Later I ordered room service that never arrived. When I checked that it hadn't been added to my bill on checking out. I was not surprised to get no apology.

Sweeta P, Manager at Mercure Gerringong Resort, responded to this review

Dear Sharon B, Thank you for taking the time to tell us about your experience at the Mercure Gerringong Resort. I am sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you encountered and prevent future occurrence. I will be addressing your issues with our Restaurant Manager and his team regarding the dinner service and room service issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sweeta P Resort Manager

diannemo1 2016/08/02
« Quick Getway »

Very Disappointed. The first room overlooked a house with a view straight into their family room. It had a hole in the wall and the bathroom had mould growing up the door. The room they moved us into, which was a "spa room" smelt mouldy and the curtain had mould on the bottom the odour did not dissipate even thought we let the door open for a long period.

Sweeta P, Manager at Mercure Gerringong Resort, responded to this review

Good Diannemo1, Thank you for taking the time to let us about your experience at the Mercure Gerringong Resort. I am sorry to hear that your experience did not meet your expectations; please allow me to again express my sincerest apologies. We certainly take all feedback very seriously, and I will be addressing your issues with our housekeeping and reservations teams. At the Mercure Gerringong, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate you taking the time to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sweeta Patel Resort Manager

juliana572472 2015/12/29
« Very Disappointed »

Although the staff were friendly and courteous I found the accommodation and surrounds not up to a 4-1/2 star rating. The lounge and chairs in my room were all peeling from use, the bathroom floor was sticky and the towel and soap bar all tarnished from sea weather. The pillows were terrible and the hair dryer end was completely rusted through, There was a big pothole in the middle of the driveway and full of water. For the rate I paid I am sure I would have found better at the pub up the road.

Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for your review Juliana. We are so sorry that you did not enjoy your time with us. Please be assured that your issues have all been addressed with our maintenance and housekeeping teams.

jasfaz 2015/11/23
« Great stay »

Clean environment and great value for money. The Restaurant had exceptional food and the staff were helpful and without pretense. Would love to return and spend longer than a single night. BYO courtyard near the pool was great for our larger group.

Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks so much for your lovely review! We look forward to your next visit! :)

arthur19512015 2015/10/12
« Gerringong Stay »

The bed was comfortable and the room was clean. I had requested a room with disability access which was provided, however it was a considerable walk from the restaurant. Room service dinner was good, as were the breakfasts in the restaurant.

Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Arthur, Thanks for taking the time to review your stay. We hope to see you again very soon.

2015/10/05
« Dont stay Unclean, Rundown & Unfriendly »

When we arrived at our room I could not believe the contradiction in the description of this hotel. The room was dirty, the leather on the lounge peeling off, the carpet stained, the door in the bathroom swollen with moisture, dust & when I told the receptionist she said sorry we are full so I cant change the room only to discover at breakfast the hotel was only a third full according to staff complaining about the low numbers in the hotel. The hotel is out of town and you have to drive into town, no sea view, paint peeling off the first floor balcony. This hotel is not 4 star falsely advertised. Don't stay you will be disappointed. Breakfast was powdered eggs, stale bread & with the croissant we asked for some cheese and was told no & they tried to charge me for my 7 yr old & I had already paid, the waitress stared at me and said I will check I said please do as I had always booked & paid for 3. Overall a horrible experience & the hotel rating needs to be reviewed,falsely advertised.

LJB55 2015/10/04
« Great location »

Our room faced the garden and wetlands. Great outlook. The service was good, especially @ checkin. The coffee at breakfast was not very tasty or warm enough. Otherwise I would definitely recommend this resort for business, couples and for families.

Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks so much for the review! Next time we'll be sure to get you a tasty barista made coffee! :)

margaretn32 2015/09/30
« misleading »

complaint being lodged; forfeited one night accommodation & moved elsewhere ! room half renovated - check photos of "room type " - all same photo - told reception our thoughts - though lovely ladies - no explanation or compensation offered.

Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Margaret, We are so sorry that you were not happy with your room. Thank you for taking the time to let us know your thoughts and it is our hope you are able to return some day for a more enjoyable stay.

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 169.00 AUD Non member rate
From 169.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 7.8 km The Sebel Kiama Harbourside
The Sebel Kiama Harbourside
From
From 199.00 AUD Non member rate
From 199.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in GERRINGONG
Select your dates 169.00 AUD Rooms from 169.00 AUD