Hotel - ibis Styles Canberra
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Ibis Styles Hotel

ibis Styles Canberra Hotel

203 Goyder Street 
2604  NARRABUNDAH
AUSTRALIA

757 reviews
TripAdvisor Rating Based on 757 reviews
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Select your dates 139.50 AUD
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request
  • Golf  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request
  • Golf  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 15:00-21:30
    • Opening hours : Week-end 15:00-21:30

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Perfect for both business and leisure travellers, ibis Styles Canberra offers a range of convenient accommodation options for individuals, couples, families and groups of friends travelling together. Guest rooms at this stylish Canberra hotel can accommodate up to three or four guests, with Family, Superior and two bedroom apartment options available. Each room features an LCD TV with Foxtel, wired and wireless Internet with included 100Mb daily download, tea and coffee making facilities, and an ensuite.

  • 203 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Airconditioning
    • Opening windows
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Styles Canberra

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 757 reviews

joannecanberra 2017/02/15
« The friendly and relaxing stay »

From the moment you walk into the reception until the time you check out, the atmosphere and staff evoke a relaxed, friendly feeling backed up with the assurance efficiency - you know immediately your stay is going to be enjoyable. Our room was very clean and the bed comfortable and spacious. We will definitely be staying at the Ibis again when we visit Canberra.

ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, We appreciate your valuable feedback following your recent stay at Ibis Styles Canberra. We look forward to looking after you again soon. Debbie Sheilds, Guest Experience Manager

I1653NCbobc 2017/01/10
« Frequent USer »

The IBIS is trying hard to improve the services offered. The rooms are always value for money with the only downside being that it is very popular and crowded. Although they have moved to a larger breakfast area there is still overcrowding with the staff unable to keep up with the food supply and the clearing of tables. Hopefully this is only a temporary. If you check in at ta busy time then expect a delay as again there is insufficient space/staff to handle the large numbers. Parking can also be a problem as you will not always able o park near your room.

ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, Thanks, we appreciate your review. We are always trying to improve. I look forward to welcoming you back again soon. Sincerely, Debbie Sheilds, Guest Experience Manager

TheAussieRoses 2017/01/01
« Not the greatest of visits. »

We had a 9 day stay and first up the key to the block was tricky to open the lock. Attempting to access the block to our room was problematic. Try holding a door open whilst pushing a wheelchair up a slope to enter was quite a task let alone with a fraying mat to push over. Kudos to Tim Wilson, Facilities Quality Mgr, he removed the mat but it took housekeeping a couple of day to sweep the dirt left behind. I asked Tim to find a brick to hold back the door, good till someone removed it, had to go and find another brick. The bathroom while big had glazed slippery tiles, no bath mats till once again I called upon Tim who brought 2 mats over. The very small TV took 30mins to actually come to life, no sound ever on ABC 24, accessing the movies was ridiculous. I reported the tv problems to reception a number of times. The bed was so uncomfortable that my husband and I both now have sore backs. The dinner meals left a lot to be desired. I received a credit for one. We only went to dinner a couple of times due to the experience. Breakfasts were ok. The handicap parking was ok till some inconsiderate person, no handicap sticker, decided to take it up leaving me to find a spot in a very full car park to take out a wheelchair and move my husband inside. I made note of the rego and handed it to reception who told me they would contact the driver and let me know when ithe spot was free, reception never called. Housekeeping of the room was a couple of time not done till 5.30pm, ridiculous. We were gone pretty much all day only to return and find the room not cleaned. Even left the 'room is yours' notice out. I must say that Tim offered another room after 3 days albeit smaller. As we were unpacked and settled in a bigger room I declined the offer. On reflection I seriously doubt that we will stay at Ibis Styles again.

ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, First & foremost, I would like to thank you for sharing your feedback, please accept our sincere apologies for having given you cause for disappointment following your recent stay with us. I am truly and extremely concerned to have read your comments as this not at all reflective of the usual standards of service at the hotel at any time. Please be assured that we are taking these matters extremely seriously and I greatly appreciate you bringing these to our attention. It is disappointing to read that you would not return, a decision I hope you will reconsider. Sincerely, Debbie Sheilds, Guest Experience Manager

VeloKitty 2016/11/29
« Cheap but bring your earplugs »

Room was okay except for the paperthin walls. You can hear everything from snoring next door to sneezing a few rooms away. Desk hadn't been cleaned either. Staff were friendly and location fine if you need to be out there. Cheap bed for the night.

ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Hi VeloKitty, Thank you for taking the time to tell us about your experience at the ibis Styles, Narrabundah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Debbie Sheilds, Guest Experience Manager

lassie30 2016/10/21
« A visit to Canberra »

It was a nice place to stay, having stayed there before. I would recommend this property. I was disappointed with the dinner on our arrival. Fish and chips we both ordered. The batter wasn't the best. it was soggy, not as crisp as I like. The breakfast was great value with plenty of choice. The young lady who seated us was the right person for the job. Friendly with a smile, nothing a trouble. I would like to come back again.

jenn1967 2016/10/02
« Not impressed »

The room we stayed in was very noisy, The restaurant was very disappointing, we had to wait over an hour for our meals, they were the wrong meals and the chef argued with the waiting staff which was not what you enjoy seeing when it's over your meals, and the chef shouldn't speak to staff in that way, they were only trying to do their job. The room we book was not what was advertised on the Accor website. I wouldn't stay there again

ibis_Styles_Canberra, Guest Relations Manager at Ibis Styles Canberra Narrabundah, responded to this review

Dear Guest, Thanks for the feedback regarding your recent stay at our Hotel in Canberra. it is always welcome as it helps us to improve our service for future guests, we very much appreciate your time. I have passed on your comments to our Executive Chef for investigation. He is most disappointed to hear you would not return again, as am I. It is completely unacceptable for this to have occurred and I whole heartedlly apologise. Debbie Sheilds, Guest Experience Manager

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