ibis Styles Canberra Hotel
203 Goyder Street
203 Goyder Street
My team and I cannot wait to welcome you home.Mr Adriaan Du Plessis, Hotel Manager
Winner of multiple regional tourism awards, ibis Styles Canberra is located in the leafy suburb of Narrabundah in the Nation's Capital. Ibis Styles Canberra is a 4-star property with 208 rooms ranging from the comfy standard rooms for the budget conscious through to our Superior rooms. We are centrally located within minutes of the City Centre, all Major Government Departments, Airport and Attractions.
Located in the quiet suburb of Narrabundah, ibis Styles Canberra offers the best of both worlds - a peaceful retreat, which is just minutes from the many attractions of the city. Guests staying at this impressive Canberra hotel are within easy reach of th e city centre, major government offices and Canberra Airport. Guests can discover Canberra's fascinating cultural and historical attractions, such as Parliament House and the National Museum of Australia, and its many restaurants, bars, shops and parks.
As a 4-star Canberra hotel, ibis Styles Canberra offers a wide range of facilities and services, which includes a stylish restaurant and bar, room service, guest laundry facilities, an outdoor swimming pool, free on-site parking and conference facilities.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Perfect for both business and leisure travellers, ibis Styles Canberra offers a range of convenient accommodation options for individuals, couples, families and groups of friends travelling together. Guest rooms at this stylish Canberra hotel can accommodate up to three or four guests, with Family, Superior and two bedroom apartment options available. Each room features an LCD TV with Foxtel, wired and wireless Internet with included 100Mb daily download, tea and coffee making facilities, and an ensuite.
Features 1 queen and 1 single bed, renovated en-suite with walk in shower, 40in LCD TV. Complimentary movie database, free wireless and cable internet up to 2GB per day. Tea & Coffee facilities
Features 1 queen bed, 1 single bed and 1 set of bunk beds, renovated en-suite with walk in shower, 40in LCD TV. Complimentary movie database, free wireless and cable internet up to 2GB per day. Tea & Coffee facilities
Superior Room with 1 queen bed, renovated en-suite with walk in shower, 40in LCD TV. Complimentary movie database, free wireless and cable internet up to 2GB per day. Tea & Coffee facilities
Superior Room with 2 queen beds, renovated en-suite with shower over bath, 40in LCD TV. Complimentary movie database, free wireless and cable internet up to 2GB per day. Tea & Coffee facilities
Apartment with 2 bedrooms each with 1 Queen Bed. Renovated en-suite with walk in shower, 40in LCD TV. Complimentary movie database, free internet up to 2GB per day. Living area and kitchenette with stovetop, microwave and full-sized fridge
Hotel is host to the 203 Restaurant, offering modern Australian cuisine. Offering a diverse Buffet selection and scrumptious À la carte dishes. A variety of hearty soups, healthy salads, traditional pastas & mouthwatering desserts.
Local wines from the Canberra region and surroundings form the basis for our wine collection. Standard, premium and imported Beers, Spirits and Liquor is also available in the restaurant and at the bar.
Reviews collected from customers who booked on AccorHotels.com
The IBIS is trying hard to improve the services offered. The rooms are always value for money with the only downside being that it is very popular and crowded. Although they have moved to a larger breakfast area there is still overcrowding with the staff unable to keep up with the food supply and the clearing of tables. Hopefully this is only a temporary. If you check in at ta busy time then expect a delay as again there is insufficient space/staff to handle the large numbers. Parking can also be a problem as you will not always able o park near your room.
We had a 9 day stay and first up the key to the block was tricky to open the lock. Attempting to access the block to our room was problematic. Try holding a door open whilst pushing a wheelchair up a slope to enter was quite a task let alone with a fraying mat to push over. Kudos to Tim Wilson, Facilities Quality Mgr, he removed the mat but it took housekeeping a couple of day to sweep the dirt left behind. I asked Tim to find a brick to hold back the door, good till someone removed it, had to go and find another brick. The bathroom while big had glazed slippery tiles, no bath mats till once again I called upon Tim who brought 2 mats over. The very small TV took 30mins to actually come to life, no sound ever on ABC 24, accessing the movies was ridiculous. I reported the tv problems to reception a number of times. The bed was so uncomfortable that my husband and I both now have sore backs. The dinner meals left a lot to be desired. I received a credit for one. We only went to dinner a couple of times due to the experience. Breakfasts were ok. The handicap parking was ok till some inconsiderate person, no handicap sticker, decided to take it up leaving me to find a spot in a very full car park to take out a wheelchair and move my husband inside. I made note of the rego and handed it to reception who told me they would contact the driver and let me know when ithe spot was free, reception never called. Housekeeping of the room was a couple of time not done till 5.30pm, ridiculous. We were gone pretty much all day only to return and find the room not cleaned. Even left the 'room is yours' notice out. I must say that Tim offered another room after 3 days albeit smaller. As we were unpacked and settled in a bigger room I declined the offer. On reflection I seriously doubt that we will stay at Ibis Styles again.
Dear Guest, First & foremost, I would like to thank you for sharing your feedback, please accept our sincere apologies for having given you cause for disappointment following your recent stay with us. I am truly and extremely concerned to have read your comments as this not at all reflective of the usual standards of service at the hotel at any time. Please be assured that we are taking these matters extremely seriously and I greatly appreciate you bringing these to our attention. It is disappointing to read that you would not return, a decision I hope you will reconsider. Sincerely, Debbie Sheilds, Guest Experience Manager
Room was okay except for the paperthin walls. You can hear everything from snoring next door to sneezing a few rooms away. Desk hadn't been cleaned either. Staff were friendly and location fine if you need to be out there. Cheap bed for the night.
Hi VeloKitty, Thank you for taking the time to tell us about your experience at the ibis Styles, Narrabundah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Debbie Sheilds, Guest Experience Manager
It was a nice place to stay, having stayed there before. I would recommend this property. I was disappointed with the dinner on our arrival. Fish and chips we both ordered. The batter wasn't the best. it was soggy, not as crisp as I like. The breakfast was great value with plenty of choice. The young lady who seated us was the right person for the job. Friendly with a smile, nothing a trouble. I would like to come back again.
The room we stayed in was very noisy, The restaurant was very disappointing, we had to wait over an hour for our meals, they were the wrong meals and the chef argued with the waiting staff which was not what you enjoy seeing when it's over your meals, and the chef shouldn't speak to staff in that way, they were only trying to do their job. The room we book was not what was advertised on the Accor website. I wouldn't stay there again
Dear Guest, Thanks for the feedback regarding your recent stay at our Hotel in Canberra. it is always welcome as it helps us to improve our service for future guests, we very much appreciate your time. I have passed on your comments to our Executive Chef for investigation. He is most disappointed to hear you would not return again, as am I. It is completely unacceptable for this to have occurred and I whole heartedlly apologise. Debbie Sheilds, Guest Experience Manager
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