ibis Cartagena Marbella 3 stars

Customer review rating (ALL Rating) 4.0/5 2,863 reviews

Best price
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AVENIDA SANTANDER # 47-90, 47, 90, 130002 CARTAGENA, Colombia

Description

Hotel extras

  • Hotel with special policies for children

  • 24-hour business center

  • Pets welcome (up to 15 kg)

  • External laundry service for guests

  • ibis Kitchen bar and restaurant serving drinks and typical dishes

Our accommodation(s)

Hotel location

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90, 47, 90
130002 CARTAGENA
Colombia

GPS:10.436713, -75.535659

Telephone
Fax +57 56932424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

PASTA & GRILL

Sea-view restaurant located on the second floor of the hotel, open to the public with capacity for 78 people, bar for breakfast and fully equipped with all necessary security infrastructure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,863 reviews

TripAdvisor Rating  4.0/5  997 reviews

Agradable

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Amena

Estimado/a Karen Margoth L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Cartagena Marbella. Haremos extensivos sus observaciones a nuestro equipo de Alimentos y Bebidas, en cuanto a la variedad de nuestro Desayuno Buffet. Tenga por seguro que estos comentarios nos permiten mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros. Reciba un cordial saludo. Gladys Alvarez Sales Executive

well located, practical

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

good hotel, practical

Dear Miguel Angel G., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Alvarez Sales Executive

Estancia agradable

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Estancia agradable

Dear Angie Valeria H., We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Alvarez Sales Executive

Good stay

Customer review rating 5.0/5

Michael B. Couples - Confirmed reviews ALL

Delicious food, well located, good stay in general

Dear Michael Bince B. Cano, We very much appreciate your comments regarding your stay at the ibis Cartagena Marbella. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Alvarez Sales Executive

Convenient

Customer review rating 3.0/5

Eliazar M. Business - Confirmed reviews ALL

It was a notorious short staffing.

Dear Eliazar M., I´m so sorry to hear that your experience at our Restaurant did not live up to your expectations. I appreciate your comments, as they help us to identify areas for improvement. At Ibis Cartagena Marbella we take the satisfaction of our customers very seriously and we would like to have the opportunity to make amends. We would love to be able to understand you better and find a solution that will make you reconsider and give us a second chance. Please contact us directly so that we can address your concerns and work to regain your confidence in our establishment. Mail: h8… We value your feedback and look forward to turning this negative experience into a positive experience for you and your family. Best regards, Glenda Carrillo. General Manager Translated with DeepL.com (free version)

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Other web-users rate our hotel

  • 853 reviews 8.7/10 Location
  • 1,562 reviews 4.2/10 Room
  • 1,408 reviews 6.8/10 Service
  • 44 reviews 7/10 WiFi
  • 671 reviews 2.9/10 Comfort
  • 653 reviews 5.7/10 Breakfast
  • 589 reviews 5/10 Cleanliness
  • 448 reviews 4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.