Mercure Rome West
Viale Eroi di Cefalonia 301
Viale Eroi di Cefalonia 301
A modern, stylish 4-star hotel located near EUR, the new Fiera di Roma exhibition center, PalaLottomatica arena, Fiumicino Airport and 20 minutes from the city center. 215 spacious rooms with Sky TV and Mediaset Premium, spa/fitness area with pool. Convention center, complimentary WIFI throughout the hotel. Large free indoor parking garage. Free shuttle service every day to and from the airport and EUR Fermi Metro station (see downloadable document) at set times, on request and subject to availability.
Take advantage of the hotel's location to also discover a more contemporary side to Rome: Visit the majestic and monumental architecture of the EUR district, symbolized by the so-called Square Colosseum (Palazzo della Civiltà Italiana).
4-star hotel with 230 rooms and suites, a conference center with 15 rooms accommodating up to 800 people, the Apulia Apulia restaurant for Mediterranean cuisine at its best and Danny's Bar for quick drinks and snacks.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 41.785923, 12.434851
ROOM WITH QUEEN-SIZE BED, COMFORTABLE WORK AREA, FREE WIFI, LCD TV AND BATHROOM ADAPTED FOR GUESTS WITH REDUCED MOBILITY. FREE ACCESS TO THE FITNESS CENTER AND SWIMMING POOL.
PRIVILEGE ROOM WITH DOUBLE BED, FREE WIFI, AIR CONDITIONING, LCD TV WITH SATELLITE CHANNELS AND SKY, BATHROBE, VIP SET-UP, SAFE, NESPRESSO MACHINE, KETTLE, MINI BAR WITH FREE SOFT DRINKS AND FREE ACCESS TO THE SWIMMING POOL AND FITNESS CENTER.
EXECUTIVE SUITE WITH DOUBLE BED, FREE WIFI, LCD TV, SKY CHANNELS, SEPARATE LIVING AREA, MARBLE BATHROOM WITH WHIRLPOOL BATH, FREE ACCESS TO THE FITNESS CENTER AND SWIMMING POOL. SPECIAL WELCOME GIFT WITH BOTTLE OF PROSECCO AND BASKET OF FRUIT IN THE ROOM
JUNIOR SUITE WITH 1 DOUBLE BED AND LIVING AREA WITH 1 QUEEN SIZE SOFA BED, FREE WIFI, 2 LCD TELEVISIONS, SKY CHANNELS AND MARBLE BATHROOM. FREE ACCESS TO THE FITNESS CENTER AND SWIMMING POOL. SUITE WITH 2 BATHROOMS UPON REQUEST AND SUBJECT TO AVAILABILITY
STANDARD ROOM WITH QUEEN-SIZE BED, COMFORTABLE WORK AREA, FREE WIFI, LCD TV AND MARBLE BATHROOM. FREE ACCESS TO THE FITNESS CENTER AND SWIMMING POOL.
SUPERIOR ROOM WITH A DOUBLE BED, COMFORTABLE WORK AREA, FREE WIFI, LCD TV AND MARBLE BATHROOM. THIRD BED AVAILABLE ON REQUEST. FREE ACCESS TO THE FITNESS CENTER AND SWIMMING POOL.
Superior Room with twin beds, comfortable work area, free WIFI, LCD TV and marble bathroom. third bed available on request. free access to the fitness center and swimming pool.
The elegant and welcoming restaurant is also open to customers who are not staying with us and offers a wide range of Mediterranean and international specialties.
The stylish Lounge Bar is perfect for a light lunch break or happy hour drinks before you set off to discover Rome's nightlife.
Reviews collected from customers who booked on AccorHotels.com
Hotel itself is spot on, beautifully kept & pleasant all the way.Reception staff varies from excellent to ignorant. Housekeeping is excellent. Restaurant staff, once again, some ok, some quite rude and not attentive.Long way to the Rome attractions, but once you have done the trip, it gets easier.
Dear guest, Thank you for your comment and I'm sorry if some of the staff were not up to his expectations, I assure you that I We are constantly committed to form the best of all the staff members ... will continue to work and improve. Thanks again
Nice place & good services, the staff is very helpful, the room is conferrable the only thing i face the location outside Rome you need to take metro but in total it's a very good hotel II highly recommended.
Dear Guest, thank you very much to appreciate our hotel and our services, this satisfaction is very important for us for to continue at improve our attention on the standard and to continue to deserve your trust. Thanks again
The hotel itself is nice. Rooms are big, clean, stuff is friendly, breakfast is rather rich. Free underground parking is a plus. But no soundproofing in the rooms. The night we stayed in the hotel a group of Asian tourists arrived and around 23-00 they decided to gather in the room two doors away and across the corridor to celebrate their visit of Rome. I could hear every word they said. It was terrible. I called the reception twice, they became less louder for 20 min, and then went to another room another two doors away but in opposite direction and started all over again.
Dear guest, thank you for your comments and your consideration about our services, our rooms and our staff. I'm sorry if you have had some problem with other guests of Asian group, but i assure that the staff He has done everything possible, to quiet the situation. I ensure all my effort to improve this problem, because for the quiet and the relax of our guest is very important. sorry again and I hope have you again in our hotel. Thanks again
The shuttle bus was great but you need to pre-book in advance but there is a bus stop at the front and bus 705 will take you to the metro and back. The front desk staff are great and will also help you with good clear explanation.
+Nice hotel. +Very good staff. Reception staff were very helpful with info and directions and even took time to help us book a show while we were there. + Nice pool deck and bar for sundowners. - Pool access is closed at 19:00, which is too early in the hot summer months when the sun goes down late.
Dear Guest, thank you for your consideration and for to appreciate our hospitality and the our services. This considerations and your suggestions help us to improve our attention on the critical points, for guaranteed always a good brand level for our guests. Thanks again for your time
We visited Rome during Easter. The window of our car was broken in front of the Hotel. The hotel should at least keep cameras or a doorman to inhibit such crimes. Would cost you merelly nothing and keep your customers away from policy departments.
Dear Customer thank you for your time and I'm sorry for what's happened, I assure that we have a lot of camera positioned in external around the hotel but still much more we have a big free parking underground the hotel that I'm sorry you don't used it . I Thank you for your comments and I hope to have you again our guest for appreciated our hospitality and our services.
We stayed at the hotel from 16 to 19 April15. We had the CAMERA MATRIMONIALE PRIVILEGE . The room was spacious , neat ,well furnished . Regular Bus service from The hotel to Eur Fermi station was available apart from the hotel shuttle. By Metro we could visit all important sights. The front office were extremely helpful. During our stay there was a metro strike and the hotel staff arranged a taxi for us to go sight seeing.The Breakfast was good . Overall our stay was a very pleasant experience and We would recommend this hotel for staying.
Dear Customer, Thank you for taking the time to let us know about your experience by responding to our survey. I'm very happy that our standard and services satisfy your expectation. This your satisfaction is very important for us for improve our attention to the guests. Thank you again.
air conditioning does not work , the attendants replied that is not connected in April, the temperature is low at night, but during the day was hot, and have to sleep with the windows open, was unsafe and very noisy.
Dear Guest, thank you very much for your comments, for the air condition, we have had cold temperature until yesterday and only from today we have changed our conditioning system from hot to cold, we are sorry but is not possible predict changes of atmospheric temperature, thank you so much for your suggestion and time.
The services was average because the people are not so polite, the shuttle always busy and when I asked something to solve my doubts, the answers are short and without perspective to help me. Also, many times when I asked the receptionists about informations, when their are busy with something else, I didn't receive any answer or the answers are "I can't help now". I will never came back to this hotel, but Accor still is a good option for me.
I recommend this hotel for travellers looking for a comfortable and reasonably price place to stay while visiting Rome. The rooms were comfortable and clean, the hotel staff outstanding and English speaking. The breakfast buffet was extensive, well prepared and delicious. But very important was the free hotel shuttle to the nearest subway station. Overall outstanding place to stay.
Dear Guest, Thank you for taking the time to let us know about your experience by leaving a comment about your stay. The satisfaction of our customers is indeed a priority for us. and we are very happy that you have enjoyed our hospitality. We hope see you again. Best Regards Pedullà Luca
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