Hotel - Mercure Gold Hotel Al Mina Road Dubai
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Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai  P O Box 66431 
DUBAI
UNITED ARAB EMIRATES

906 reviews
TripAdvisor Rating Based on 906 reviews
Best price guarantee
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Mercure Gold Hotel Al Mina Road Dubai

Mid-scale hotel for business trips or leisure

Mercure Dubai Gold Al Mina Road welcomes visitors to enjoy four-star hospitality in downtown Dubai. We offer 24-hour reception and room service to accommodate your needs day and night. 184 stylish, comfortable rooms are equipped with high-speed Internet connections, satellite TV, and spacious bathrooms including bathtubs and walk-in showers. Only 20 minutes from Dubai International Airport, the hotel is ideally located near the Dubai Convention Centre, World Trade Centre and Jumeirah Beach.

The location of the hotel is in close proximity to Sheikh Zayed Road, the Dubai International Convention & Exhibition Centre, Port Rashid, Dry Docks, Maritime city and five minutes away from Jumeirah Beach. selection of malls and markets. Explore Karama Center for bargain souvenirs and handcrafts, Dubai Mall for international fashion brands, or the luxury boutiques at Egyptian-themed Wafi City. Or just lounge on gorgeous beaches lining the coast.

Hotel extras

Delicious international dining options await at Mercure Dubai Gold Al Mina Road. Our Senses restaurant is open 24/7, and Temptations serves Indian delicacies for dinner. After a day of meetings or sightseeing, relax at the Liquid Lounge.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioning
  • Hotel open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai
P O Box 66431

DUBAI
UNITED ARAB EMIRATES

Tel: (+971)4/3019888
Fax: (+971)4/3459994

Check-in from 14h00
Check out up to 12h00
Access and transport
  • DUBAI LOCAL BUS : AL MINA ROAD
  • DUBAI INTL AIRPORT At 12km / 7.46 miles
  • DWTC METRO STATION At 2km / 1.24 miles

GPS : 25.242944, 55.275497

Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • Standard Room with 1 single bed
    Standard Room with 1 single bed

    (20-23 sq.mtr) 1 Single Bed on Single occupancy only. Ensuite Bathroom (with Bath tub only), wall mounted LCD TV, Mini Bar , wired internet, Tea/Coffee making facilities, in-room safe & 1 Complimentary Bottle of Mineral Water replenished daily.

  • Superior room with 1 double bed
    Superior room with 1 double bed

    (30-37 sq.mtr) 1 king bed, ensuite bathroom featuring a bath tub and walk in shower cubicle with rain forest style showerhead, wall mounted LCD TV, Mini Bar, wired internet, Tea/Coffee making facilities, In-room safe, Iron & Ironing board, work desk

  • Superior Room with 2 single beds
    Superior Room with 2 single beds

    (30-37 sq.mtr) 2 single beds, ensuite bathroom featuring bath tub and walk in shower cubicle with rain forest style showerhead, wall mounted LCD TV, Mini Bar, wired internet, Tea/Coffee making facilities, In-room safe, Iron & Ironing board, work desk

  • Executive Suite with 1 double bed
    Executive Suite with 1 double bed

    (55 sq.mtr) 1 King bed spacious bedroom, seperate sitting room, featuring bath tub and walk in rain forest shower cubicle, wall mounted LCD TV, Mini Bar, wired internet, Tea/Coffee making facilities, In-room safe, Iron & Ironing board, work desk.

  • 184 rooms
  • 92 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

SENSES Restaurant
Lunch 12:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SENSES Type of cuisine: International


Open 24/7, Senses is our all day dining venue featuring an international a la carte menu. Breakfast served from 6:30 am to 10:30 am and until 11:00am on Fridays and Saturdays.

Find out more and book
TEMPTATIONS BISTRO & TEMPTATIONS Restaurant
Dinner 18:30 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TEMPTATIONS BISTRO & TEMPTATIONS Type of cuisine: Thematic cuisine


Experience traditional Indian recipes with favorite Kebabs and Curries. Open every day from 7pm to 11pm.

Find out more and book
See all our restaurants
THE LIQUID LOUNGE Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE LIQUID LOUNGE


Let us entertain you with live music and live football on the screens, pool table and dart board. Don't miss the Happy Hour and daily specials. Open every day from 6pm to 3am.

See all our restaurants and bars

Your meetings and events

Mercure Gold Hotel Al Mina Road Dubai Meeting Room

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum size: 68 m2
  • Maximum capacity: 50
  • Maximum banquet capacity: 40

Our customer reviews for Mercure Gold Hotel Al Mina Road Dubai

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 906 reviews
jordiviam 2016/09/21
« Value for money »

We arrive early in the morning and they were keen to get our room ready well before the check in time. We found the room in perfect condition. The swimming pool area is not may be the best, but it suit what we were looking for. In summary, value for money

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

James A 2016/07/26
« Golden stay as always »

Hotel is well located for both business and pleasure. It is close to the airport , city centre, beach and malls all are within 5 to10 minutes by taxi. There are local shops, hotel bars, restaurants within a 5 minute walk.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. James, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, Mr. James, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

peterjed 2016/06/02
« Under delivered »

The hotel has the potential to be a reasonable hotel, but missing the finer touches and lacking service. The bars were poor, the pricing was erratic. Room service was very very slow. It was an underwhelming experience.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Peter, We would like to extend our sincere appreciation for choosing Mercure Gold Hotel during your recent stay in Dubai and thank you very much for your comments. Kindly accept our sincere apology that we failed to meet your satisfaction with regards the services. We completely understand your disappointment. We understand that service is mandatory for a well-planned vacation and we agree that was not in line with the service excellence that we expect our guest to experience. Please be rest assured that we have addressed your comments to the concerned department as we strive to continuously improve the quality of our service. Once again, Mr. Peter, thank you very much for sharing your review and we hope we will have another chance to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

gerald705 2016/03/17
« Mercure Gold Mena Road,Dubai »

Clean room ,well serviced. Excellent free internet, download speed 10 Mbs .Upload slightly less. No trace of cigarette smoke. Reception staff helpful and friendly. Free car park with security Now the downside ..disco too loud too late. Suggest guests book room far away from this bar. Will stay again next time in Dubai. Visit at least once a year.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear gerald705, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive constructive feedback from our valued guests. We will definitely share your comments within our team and follow up with a better action to control the music level during late evening. Also, we believe that your feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, gerald705, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

angadkalra 2016/01/19
« Stay at mercure gold »

I had to.change my room twice because of the noise from the loungue on the ground floor and even the third room they gave me there was a lot of noise. Instead of reducing the noise the answer I got was that it is a weekend and that's why the music is loud till 3am. Since I was staying for 13 nights it was a torcher for me because I could hardly sleep. I also requested them to shift me to another Accor group hotel to which they bluntly refused. Overall my experience was horrible and I prefer Starwood hotels tonAccor since they are more hospitable and understanding. Without asking when I stayed at their hotels for long durations they give me a room upgrade even through I am a new member.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Angadkalra, We would like to extend our sincere apology for the discomfort during your stay and not responding in the proactive way during your stay. It is our aim to solve any issue while staying in our hotel to ensure a satisfying time with us, however we learnt from your comments that we failed to address this in your matter. In regards to the music volume, we take note of it and action a better control on it during late evening times. Once again we like to thank for your comments and regret the disappointment. We would be looking forward to welcoming you again in the near future at Mercure Gold Hotel or any other hotel of the Accor family. With kind regards, S. Drewitz General Manager

Donabdul 2016/01/12
« Nice hotel to stay at. »

The hotel has all the facilities that are needed by a traveler and located near to the beach. Reaching anywhere within Dubai is also near and they provide shuttles that take you to places within the city.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Donabdul, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, Donabdul, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

mubis731 2015/10/02
« Good experience »

It was nice to stay with Mercure Gold in terms of hospitality and house keeping but they didnt offer good rate for next night extended stay though i was having Accor hotels membership. Room slippers not provided.

MGHD, Executive Assistant Manager at Mercure Gold Hotel, responded to this review

Dear mubis731, Thank you very much for your comments regarding your stay at Mercure Gold Hotel. It is always a pleasure to receive positive as well as constructive feedback. I have noticed that you haven't been satisfied with the rate given on your day of extending, I am sorry if this was not the case and please rest ensured that our associate always offer you the best rate available on the day, it is as well recommended to always book in advance, allowing more flexibility. Sleepers are not present in rooms indeed but completely available upon request. Once again, thank you very much for choosing our hotel and sharing your experience. We are looking forward to welcoming you back again in the near future. Sincerely, Franck Pastoret Executive Assistant Manager

Donabdul 2015/08/18
« Reasonable Hotel with a Great Stay »

A lovely hotel in Jumerah area, close to the beach with a nice design. Spacious room and a great hospitality. Accessible to the tourist location and have a friendly staff that guides you to wherever you want to go and assist you with whatever you need.

MGHD, Executive Assistant Manager at Mercure Gold Hotel, responded to this review

Dear Donabdul, I would like to thank you for your positive comment about your stay in Mercure Gold Hotel which is an encouragement for the entire team. Thank you very much for your time shared in writing your review and we look forward to welcome you back very soon. With kind regards, Franck Pastoret Executive Assistant Manager

rajeshthadhani 2015/08/16
« Value for money »

Very nice and good hotel - value for money - the bathroom was small - but was ok - the hotel location did no had any nearby metro station - but it was good. The breakfast was good - will book the same hotel on my next visit

MGHD, Executive Assistant Manager at Mercure Gold Hotel, responded to this review

Dear rajeshthadhani, We very much appreciate your comments regarding your stay at the Mercure Gold Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Pastoret Executive Assistant Manager

Fatemeh J 2015/08/07
« nice hotel »

I had stayed here before and like the hotel. The main problem with it is the location which is far from metro and finding taxis are quite difficult specially around noon or evening which causes some hassle.

MGHD, Executive Assistant Manager at Mercure Gold Hotel, responded to this review

Dear Guest, Thank you very much for your comments regarding your stay at Mercure Gold Hotel. It is always a pleasure to receive positive as well as constructive feedback and I am sorry to read that you experienced difficulties with your transportation in Dubai. It is a very frequent feedback from our guests that the location of the hotel is an advantage being centralized and next to the beach, the world trade center or the airport. Dubai is indeed a city where cars are mandatory to reach our destination fast. Once again, thank you very much for choosing our hotel and sharing your experience. We are looking forward to welcoming you back again in the near future. Sincerely, Franck Pastoret Executive Assistant Manager

LeissaD 2015/07/14
« Dark and damp room »

The hotel looked very nice from the lobby. I was not very impressed by one of the front desk officer who kept interrupting with non-business talks. The room was at the back of the building and very dark and damp. Overall the room is nicely furnished but that dampness was not comfortable

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear LeissaD, First of all please accept our sincere apology that we failed to provide a satisfactory stay. It is our aim to offer a pleasant experience to all our guests and it is also a disappointment for the entire team when a guest expectation could not be met. Please rest assured that we are taking your comments serious and sharing among all concerned employees for improvement. We like to thank you for selecting our hotel and we do hope to welcome you once again. With kind regards, S Drewitz General Manager

asarad 2015/07/12
« Friendly Staff »

Check in was fine, and staff generally around the hotel were very friendly. Rooms are comfortable and clean, no issues. Gym is small but there was never anyone else there, possibly as it is Ramadan. Only issue was that the steam room was closed for maintenance over the 6 days I was there - as it had been a month before when I also stayed - seems like a long term problem. Otherwise all was as expected and the stay was definitely value for money.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear asarad, Thank you very much for the kind comments following your recent stay at Mercure Gold Hotel in Dubai. We appreciate sharing your experience with other travelers and are glad that you had a pleasant time with us. In regards to the steam room, please accept our apology that this facility was under maintenance and unfortunately not available during Ramadan. We regret if this has caused inconvenience but we are looking forward to welcoming you back in the near future. With kind regards, S Drewitz General Manager

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