Hotel - Mercure Gold Hotel Al Mina Road Dubai
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Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai  P O Box 66431 
  DUBAI
UNITED ARAB EMIRATES

975 reviews
TripAdvisor Rating Based on 975 reviews
Best price guarantee
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From 325.00 AED Non member rate
From 325.00 AED Member's rate Members’ Rate, join while you book
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Select your dates 325.00 AED
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Stylish & contemporary furnished, ensuite bathroom with both bathtub and walk-in rain forest shower cubicle, wall mounted LCD TV with satellite channels, in-room safe deposit box, Tea/Coffee making facilities, Iron and Ironing board and work desk.Each guest room is decorated using nuteral and muted hues of cream, green and silver with dark contrasting oak timber accents, while a bright red designer armchair and foot stool add a special pop of color drawing all design element effortlessly.

  • 184 rooms
  • 92 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Gold Hotel Al Mina Road Dubai

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 975 reviews

jordiviam 2016/09/21
« Value for money »

We arrive early in the morning and they were keen to get our room ready well before the check in time. We found the room in perfect condition. The swimming pool area is not may be the best, but it suit what we were looking for. In summary, value for money

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

James A 2016/07/26
« Golden stay as always »

Hotel is well located for both business and pleasure. It is close to the airport , city centre, beach and malls all are within 5 to10 minutes by taxi. There are local shops, hotel bars, restaurants within a 5 minute walk.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. James, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, Mr. James, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

peterjed 2016/06/02
« Under delivered »

The hotel has the potential to be a reasonable hotel, but missing the finer touches and lacking service. The bars were poor, the pricing was erratic. Room service was very very slow. It was an underwhelming experience.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Peter, We would like to extend our sincere appreciation for choosing Mercure Gold Hotel during your recent stay in Dubai and thank you very much for your comments. Kindly accept our sincere apology that we failed to meet your satisfaction with regards the services. We completely understand your disappointment. We understand that service is mandatory for a well-planned vacation and we agree that was not in line with the service excellence that we expect our guest to experience. Please be rest assured that we have addressed your comments to the concerned department as we strive to continuously improve the quality of our service. Once again, Mr. Peter, thank you very much for sharing your review and we hope we will have another chance to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

gerald705 2016/03/17
« Mercure Gold Mena Road,Dubai »

Clean room ,well serviced. Excellent free internet, download speed 10 Mbs .Upload slightly less. No trace of cigarette smoke. Reception staff helpful and friendly. Free car park with security Now the downside ..disco too loud too late. Suggest guests book room far away from this bar. Will stay again next time in Dubai. Visit at least once a year.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear gerald705, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive constructive feedback from our valued guests. We will definitely share your comments within our team and follow up with a better action to control the music level during late evening. Also, we believe that your feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Once again, gerald705, thank you very much for sharing your review and we are looking forward to welcoming you back in the near future. With kind regards, S. Drewitz General Manager

angadkalra 2016/01/19
« Stay at mercure gold »

I had to.change my room twice because of the noise from the loungue on the ground floor and even the third room they gave me there was a lot of noise. Instead of reducing the noise the answer I got was that it is a weekend and that's why the music is loud till 3am. Since I was staying for 13 nights it was a torcher for me because I could hardly sleep. I also requested them to shift me to another Accor group hotel to which they bluntly refused. Overall my experience was horrible and I prefer Starwood hotels tonAccor since they are more hospitable and understanding. Without asking when I stayed at their hotels for long durations they give me a room upgrade even through I am a new member.

MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Angadkalra, We would like to extend our sincere apology for the discomfort during your stay and not responding in the proactive way during your stay. It is our aim to solve any issue while staying in our hotel to ensure a satisfying time with us, however we learnt from your comments that we failed to address this in your matter. In regards to the music volume, we take note of it and action a better control on it during late evening times. Once again we like to thank for your comments and regret the disappointment. We would be looking forward to welcoming you again in the near future at Mercure Gold Hotel or any other hotel of the Accor family. With kind regards, S. Drewitz General Manager

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