ibis Edinburgh Centre South Bridge - Royal Mile 3 stars

Customer review rating (ALL Rating) 4.3/5 1,775 reviews

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Description

Hotel extras

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

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Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
United Kingdom

GPS:55.948617, -3.186982

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,775 reviews

TripAdvisor Rating  4.0/5  3,595 reviews

Excellent location

TripAdvisor rating 4.0/5

ChefErmis Couples - TripAdvisor review

The location of the hotel is great. Next to Royal mile. Breakfast buffet was very nice and the staff was very friendly, especially Anna. We had dinner as well and it was very good, Katerina (our waitress) was very helpful. The reception staff was also very helpful, especially Myrto. She helped us book our trips and also gave us a lot of useful information. She made our holidays a lot better with her overall assistance.

Staff extremely helpful!

Customer review rating 4.5/5

Carlo C. Business - Confirmed reviews ALL

The hotel is very nicely located in close proximity of the royal mile. The last day of my stay I discovered that I forgot to book the last night. I went on business, leaving all my belonging in the room. A customer had to be redirected towards another Ibis because of that. I felt very bad! Fortunately the staff was really professional, I had my extra night, and the issue was quickly solved. Thanks a lot for helping my out and for your understanding.

Dear Carlo C., We are delighted to hear that you found our staff extremely helpful and enjoyed our hotel's convenient location near the royal mile. We are glad that our team was able to assist promptly and professionally, ensuring you had a pleasant stay. Thank you for your kind words, and we appreciate your understanding. We look forward to welcoming you back in the future. Warm regards, Zoe - ibis Edinburgh Centre South Bridge - Royal Mile

Good stay

Customer review rating 4.5/5

Thomas Families - Confirmed reviews ALL

hotel ideally located in Edinburgh, pleasant welcome, they keep our luggage before check-in et after check out, clean room

Dear Thomas, we are delighted to hear that you had a good stay with us. We are happy that you found our hotel ideally located in Edinburgh, and you appreciated our pleasant welcome and clean rooms. We look forward to welcoming you back soon. Best regards, Zoe - ibis Edinburgh Centre South Bridge - Royal Mile.

Barely adequate

Customer review rating 2.5/5

David A. G. T. Couples - Confirmed reviews ALL

Issue with booking by the tour company that was very well handled by your receptionist who sorted out our stay. The bathroom door was terrible. It banged and crashed in opening and closing. No business centre facilities for computing work.

Dear David and Glenys T., We appreciate your feedback. We are glad our receptionist could assist with your booking issue. We apologize for the inconvenience with the bathroom door. Please note that we do not have business centre facilities. Thank you for choosing ibis Edinburgh Centre South Bridge - Royal Mile. Best regards, Zoe - ibis Edinburgh Centre South Bridge - Royal Mile

Amazing staff, super cool and helpful. Breakfast, great!

Customer review rating 4.5/5

Maria M. F. L. Couples - Confirmed reviews ALL

Best thing of Ibis South Bridge? The staff: helpful, cool and ready for you. Thay are friendly AND warm: not only the girls ay the recepción but also the people who works at breakfast AND dinner Time. Second best thing: breakfast, ir Is great. Something to improve: the lack ir telephone or WhatsApp (years algo, they used ir). Going to the ground floor when you need anything Is a setback. The rest is great (ir Is our fourth Time with you). Oh, the guy who rocks with the guitar is amazing

Dear Maria Mercedes Fernández L., We greatly appreciate your kind words about our staff and breakfast. We are pleased to hear that you enjoyed your stay at ibis Edinburgh Centre South Bridge - Royal Mile. We apologize for the inconvenience regarding the lack of phone in the rooms. Your suggestion on this matter for future improvements has been duly noted. It will be a pleasure to welcome you back on your next visit to Edinburgh. Thank you very much for your loyalty, and we hope to have the opportunity to serve you again soon. Yours sincerely, Myrto Front Office

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Other web-users rate our hotel

  • 2,756 reviews 9.6/10 Location
  • 2,839 reviews 6.2/10 Room
  • 2,213 reviews 8.8/10 Service
  • 60 reviews 7.4/10 WiFi
  • 1,219 reviews 8.6/10 Breakfast
  • 1,166 reviews 7/10 Cleanliness
  • 531 reviews 5.8/10 Value
  • 373 reviews 7.3/10 Food

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