Hotel - Novotel Sofia
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Novotel Hotel

Novotel Sofia Hotel

115 N Tsarigradsko Shosse Blvd 
1784  SOFIA
BULGARIA

433 reviews
TripAdvisor Rating Based on 433 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • SOFIA (Paying)
    • SOFIA AIRPORT (Paying)
  • Languages spoken at the hotel
    • Spanish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Kayaking  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our standard double rooms of over 24 sqm combine modern decoration of the latest Next rooms generation with air conditioning, satellite TV, direct telephone, free WiFi Internet access, minibar, safe tea and coffee facility. Up to 2 adults + 2 childrenA unique experience combining relaxation and focus. The Next Executive room treats you like a VIP: Nespresso machine, bathrobe, slippers, cosmetic amenities, minibar, free WiFi Internet access. Very spacious room of over 39 sqm with large salon.

  • 178 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Sofia

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 433 reviews

PaulW_COO 2017/04/03
« Nice hotel, bad beds »

A very good hotel in a perfect business location. 5 minutes to the airport with a convenient shuttle service included. Next to the major business development areas. Nice staff, modern facilities but the mattresses really let the stay down. I regularly stay at Accor hotels and am a fan, but this hotel has rock solid mattresses that give a terrible nights sleep. Very sorry to have to say it.

Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Sir, First I would like to thank you for taking the time to share with us your experience in our hotel! I am glad that you liked our location and thank you for your nice words regarding the team! I am really sorry that you had an issue with the mattresses - they are according to all brand standards and it really brought me disappointment that you could not get good sleep. Your opinion really matters to us, so thank you for sharing it, as this will help us improving the facilities in the near future. Thank you once again and we would be glad, should you decide to give us another chance! Kind regards, Christophe Bergeron General Manager

jogeirm 2016/11/07
« Practical for business trips to an office next door »

Novotel Sofia is located next to a mall half way between the city centre and the air port. Minuses: No parks, tourist attractions or even a metro station nearby. Plusses: Clean rooms, good breakfast, friendly staff.

Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Guest, Thank you for your comment! I am glad that you enjoyed your stay with us and we would be happy to welcome you again any time soon! Kind Regards, Christophe Bergeron General Manager

Gerryff 2016/03/29
« Excellent hotel and location »

A very modern comfortable hotel in an ideal location for business travel. Excellent facilities, food and very friendly and professional staff - I would highly recommend this hotel for a business or leisure trip in Sophia

Vincent D, General Manager at Novotel Sofia, responded to this review

Dear Gerryff, I would like to thank you taking the time to tell us about your experience in our hotel! Both me and my team are glad that you enjoyed your stay with us and you liked our location and facilities. I would like to thank you also for your kind words about our team - your feedback is highly appreciated! Once again thank you for your review and for your recommendation and we would be happy to welcome you back in our hotel! Kind Regards, Vincent Dujardin General Manager

pals997 2016/03/28
« unmotivated staff, the waiter doesnt speak english »

The facilities are ok, breakfast average, staff is bored and not sympathetic, some waiters should rather quit their job. Parking is difficult, the tickets never work when you are about to exit the barrier, good places are reserved for office tenants. Elevators are slow.

Vincent D, General Manager at Novotel Sofia, responded to this review

Dear Sir, Thank you for taking the time to share with us your experience in our hotel! I was really disappointed that you did not enjoy partially our services. I can assure you that the whole team speaks English and I apologize for any misunderstanding you might have. Regarding the tickets at the parking, it is true that recently we have been experiencing issues, but they have been resolved. As you know, after entering the parking and taking a ticket from the entry barrier, you should give it for validation at check in, in order to be able to exit. Once again please accept my sincere apology and it is our hope that you would give us another chance in the near future! Kind Regards, Vincent Dujardin General Manager

trkhait 2016/02/22
« Perfect hotel »

Very nice hotel, with a modern pur design, with free minibar and free breakfast into the room. The staff is very kind and helpful. I noticed at 11 p.m. that I forgot my hairbrush and it was too late to buy it in the mall nearby, the hotel driver brought me to a shop where I could find it

Christophe B, General Manager at Novotel Sofia, responded to this review

Thank you

Caglar_Tuna 2016/02/15
« Best Hotel in Sofia »

Perfect hotel in Sofia, friendly and helpfull staff. Very close to airtport. Variety of breakfast is very nice. Bar of the hotel is convenient, Clean and wifi speed is perfect. Room is spacious and has very good design.

Christophe B, General Manager at Novotel Sofia, responded to this review

Thank you

dimitrov66 2016/01/04
« Great hotel - 100% Novotel »

Hotel is new and very well equiped. The bed was really good! Excellent variety breakfast . Free parking , next to a shopping mall. Mini bar (water, juice and coffee) is included in price. All was very well, quite nice and cosy for this type of hotel.

Vincent D, General Manager at Novotel Sofia, responded to this review

Dear Sir, Thank you for taking the time to share your review on our hotel with the Tripadvisor community! I am pleased that you enjoyed your whole stay with us and that you liked our bedding and variety of breakfast! We would be happy to welcome you again in our hotel! Kind Regards, Vincent Dujardin

acrozniros 2015/11/29
« Value for your business »

Hotel is clean, properly placed, near airport but close to other important functions. Staff is friendly, keen to exceed customer's expectations! Food is good, dough, previous menu was much better ;-) Rooms are large, clean and bright! Best value for your business!

Vincent D, General Manager at Novotel Sofia, responded to this review

Dear acrozniros, Thank you for taking the time to share with the Tripadvisor community your experience at our hotel! I would like also to thank you for your high appraisal on our team! I have shared with them your comment as they are aware of their contribution to your satisfactory stay. Regarding the menu, we have just changed it last week so please feel welcome to visit us any time soon and I would really appreciate your feedback on the new tastes we offer. Once again thank you and we are looking forward to welcoming you again in Novotel Sofia! Kind Regards, Vincent Dujardin General Manager

kevinkkkhoo 2015/09/24
« Good value and convenience »

good value for money convenient location to workplace, airport and other amenities room is clean, spacious and pleasant to work in value added free service such as airport pickup and dropoff free minibar drinks

Christophe B, General Manager at Novotel Sofia, responded to this review

Dear guest, We very much appreciate your great comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive such a lovely feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, we are looking forward to having you with us again! With kind regards,

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