ME17 1RE MAIDSTONE
How to reach the hotelGPS :N 51° 15' 31.44'' E 0° 37' 0.56''
Contact the hotel
- Tel. (+44)0844/8159045
- Fax. (+44)0162/2735290
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Mercure Maidstone Great Danes Hotel - hotel reviews in Maidstone
Hotel code: 8353
Accorhotels.com customer reviews in partnership with TripAdvisor
"Very Enjoyable Stay"
20th September 2013, stuartsteele, Bromley, United Kingdom
Went there for a relatives wedding, very clean hotel, helpful staff, great food, as for wedding provision - excellent assistance, seemless, great set up outside. All round good experience. If you are planning a wedding, then I suggest you go and have a look.View management response »
Management responseDear StuartsteeleThank you very much for your review. I am delighted you enjoyed your stay and the wedding reception held here at the Great Danes. The main suite is currently having a refurbishment and we are proud of the service we deliver. I will be pleased to share your comments with the team.SincerelyDominic
25th August 2013, Belgies2013, Brussels, Belgium
We stayed for a couple of days, which were busy with coach parties, so we had to time our meals as it was busy in the dining room and we didn't fancy queuing for the buffets. We had some really good service from some attendants and some mediocre from some who didn't appear to be enjoying their work. No Belgian chocolate with the coffee despite it being stated on the menu! The hotel is in very pleasant grounds which you can walk in, and it is convenient for the motorway although that made it noisy at night with the window openAll in all it was a pleasant stay and we would go back again.View management response »
Management responseThank you for your review, I am pleased you had an enjoyable stay and would be happy to return.We often entertain group parties during the summer but these should not affect the service we offer in the restaurant. I will pick-up your other comments with the F&B manager and apologise for the missing chocolate. I will ensure you receive double next time.RegardsDominic
22nd August 2013, chrishotelviews, Deal, United Kingdom
I stayed for one night in a spotlessly clean room, equipped with tea and coffee making facilities, an iron and ironing board, a safe and a fan. The evening meal was good and the staff were friendly, efficient and professional. There was a wonderful selection for breakfast and I would definitely return.View management response »
Management responseThank you very much for your positive review.Delighted you enjoyed your visit and look forward to welcoming you back.RegardsDominic
"Every thing on hand"
14th July 2013, Jules M, holt
a 3 night stay in a suite which had everything. The hotel had easy access to get on to the motorway and just around the corner from the beautiful Leeds Castle.Swimming pool needs up dating.Would stay againView management response »
Management responseDear Jules MThankyou very much for your positive review.I have noted your comments and look forward to welcoming you backThank youDominic
11th July 2013, steele_speed, Morden, United Kingdom
We were spending the weekend in Kent at two different venues and the hotel was one of the most convenient to stay in. The location and setting/grounds are very good. The room was comfortable although not very spacious, but was fine for what we required. The food was very good, but bar prices are expensive,View management response »
Management responseDear steele_speedThanks for making us your first review, we appreciate your feedback.I am pleased you enjoyed your visit and the food here. Bar prices are regularly compared to the market and we really do try to offer great value for money.We also have a variety of bedrooms and are always pleased to offer alternatives whenever possible. When you next visit, I would recommend an upgrade to a Privilege or Superior room.SincerelyDominic
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.