ME17 1RE MAIDSTONE
How to reach the hotelGPS :N 51° 15' 31.44'' E 0° 37' 0.56''
Contact the hotel
- Tel. (+44)0844/8159045
- Fax. (+44)0162/2735290
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Mercure Maidstone Great Danes Hotel - hotel reviews in Maidstone
Hotel code: 8353
Accorhotels.com customer reviews in partnership with TripAdvisor
"Very Enjoyable Stay"
20th September 2013, stuartsteele, Bromley, United Kingdom
Went there for a relatives wedding, very clean hotel, helpful staff, great food, as for wedding provision - excellent assistance, seemless, great set up outside. All round good experience. If you are planning a wedding, then I suggest you go and have a look.View management response »
Management responseDear StuartsteeleThank you very much for your review. I am delighted you enjoyed your stay and the wedding reception held here at the Great Danes. The main suite is currently having a refurbishment and we are proud of the service we deliver. I will be pleased to share your comments with the team.SincerelyDominic
25th August 2013, Belgies2013, Brussels, Belgium
We stayed for a couple of days, which were busy with coach parties, so we had to time our meals as it was busy in the dining room and we didn't fancy queuing for the buffets. We had some really good service from some attendants and some mediocre from some who didn't appear to be enjoying their work. No Belgian chocolate with the coffee despite it being stated on the menu! The hotel is in very pleasant grounds which you can walk in, and it is convenient for the motorway although that made it noisy at night with the window openAll in all it was a pleasant stay and we would go back again.View management response »
Management responseThank you for your review, I am pleased you had an enjoyable stay and would be happy to return.We often entertain group parties during the summer but these should not affect the service we offer in the restaurant. I will pick-up your other comments with the F&B manager and apologise for the missing chocolate. I will ensure you receive double next time.RegardsDominic
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.