Mercure Perth Hotel
West Mill Street
PH1 5QP PERTH
West Mill Street
PH1 5QP PERTH
Stay at the 3-star Mercure Perth Hotel, a charming converted 15th century watermill. This Perth hotel is located right in the city centre Perth, less than 1 km from Perth Museum and it has the rugged Scottish Highlands as a backdrop. Complimentary WiFi is available in the 76 contemporary guest rooms and throughout the hotel. Head down to The Brasserie and Lounge Bar for a tempting selection of light meals and drinks. The 3 modern meeting rooms can accommodate up to 120 people.
The Mercure Perth hotel is 46 miles from Edinburgh Airport and 63 miles from Glasgow. A short drive takes you to botanical paradise, Branklyn Garden, three miles away. Explore Scone Palace, coronation site of Scottish kings, six miles away.
Enjoy a central Perth location right in the heart of the beautiful Scottish Highlands. The hotel provides complimentary onsite parking and FREE Wi-Fi connection throughout the conference rooms and public areas of the hotel.
Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.
Upgraded bedroom with flat-screen TV, complimentary WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.
Classic bedroom with 1 single bed, flat-screen TV, complimentary WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 1 adult.
Classic bedroom with 1 double bed, flat-screen TV, complimentary WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.
One of our best rooms! Superior suite with flat-screen TV, complimentary WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.
Classic bedroom with 2 single beds, flat-screen TV, complimentary WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.
The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.
The Lounge bar offers a range of wines, beers, spirits, and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.
Reviews collected from customers who booked on AccorHotels.com
Rooms booked not available on arrival. Computer blamed but no solutions. Manager no where to be seen and staff not able to provide solutions. Finally rooms found but not up to standard with poor bathrooms and room comfort. No lift and no one to assist with luggage up stairs. Would not stay again.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gabriella Maltesics General Manager
from start to finish my stay at this hotel was very unwelcoming and unfriendly, the meal was disgusting to say the least, the only positive thing I can say about this hotel was leaving. I would stay in the local park next time
Dear Guest, thank you for your recent review of the Mercure Perth Hotel. I am very disappointed to read your comments and would very much like to discuss your experience in greater detail. Would you please contact me on 01738 642 800 so I can investigate further. Thank you & Kind regards Gabriella Maltesics General Manager
A one night stay only, while passing through the area. I had a supposedly better quality room, but found it sparsely furnished and in need of some care and attention. Hot water tap not working in the bath, and the bath badly damaged anyway. No hot breakfast buffet, as there were insufficient guests, so had to wait for it to be cooked to order. Staff pleasant enough, but all in all not a great experience.
Thank you for your recent review of the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have discussed the plumbing issue with maintenance and also your comment about the breakfast buffet with the head chef today. Please be ensured that both department have taken your comments on board. Sincerely, Gabriella Maltesics General manager
The hotel was clean, comfortable and convenient to town and country. The meals were excellent, but dinner was slow to service. All staff were attentive and friendly. There is limited parking in front of the hotel, but there is an overflow car park to the side (not easily seen at first glance). We would use this hotel again.
We found this hotel had excellent service with polite well mannered helpful service. The room was what I expected clean and accommodating for our needs. The location was perfect to all amenities within Perth, which we were given a map of when we arrived. The evening meal and breakfast was vey well presented and service was quick and courteous, would recommend. Many Thanks
Thank you for your recent review of the Mercure Perth hotel. I am so pleased you enjoyed your stay with us and I shall pass all of your comments on to my team who I know will be delighted that you found them to be efficient and friendly. Thank you again for all your feedback and I look forward to welcoming you back to the hotel in the near future. Yours sincerely, Gabriella Maltesics General Manager
really enjoyed our stay,,very nice hotel..room could be slightly updated and a wee coat of paint but very clean and had all we needed.breakfast good and hotel witihn walking distance to the town,would definitly go back
Nice hotel and friendly staff. Our room was on the ground floor (avoid at all costs) and the people in the room above us were up early at 6.30am and moving around, which made unbearable floorboard noise in our room, making sleep impossible. The previous afternoon/evening we had arrived during a wedding party to be 'greeted' at the main entrance by about 20 smoking guests......NOT GOOD. The wedding party were high spirited and noisy and at certain times in the main hotel lobby it was not possible to get service from the main bar, or go in or out of the hotel without walking through at least 10 smoking guests from the wedding party. The loud music from the wedding party went on (not unnaturally) until 1am, before which time it was not possible to sleep, as the noise was so loud that every song could be identified. On the plus side, the room was nice with a big comfy bed. Breakfast was also very good. Staff were friendly and whenever possible attentive. The decor in the hotel is rather tired and needs a bit of refreshment. This review would have been worse but for the fact that the Duty Manager responded well to our complaints about the noise etc; and was prepared to discount our rate accordingly. My tip would be to make sure that there is no wedding party during your stay.
Thank you for your recent review and I am very sorry you were disturbed with noise from the wedding that was on. I was pleased that we dealt with your comments swiftly and I hope this would not deter you from returning in the future. We hope to welcome you back again soon. Yours sincerely, Karen A. Johnston General Manager
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