Hotel - Mercure Perth Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Perth Hotel

West Mill Street 
PH1 5QP  PERTH
UNITED KINGDOM

851 reviews
TripAdvisor Rating Based on 851 reviews
Best price guarantee
From
From 45.00 GBP Non member rate
From 40.50 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 45.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 76 rooms
  • 76 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Perth Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 851 reviews

696colinh 2017/02/09
« A relaxing break away »

Things need better explained at meal times for example if you would like black pudding any other type of eggs (boiled etc) you just need to ask. Also at dinner on 1st night dinner deals better explanation of how much and what menu or menus you can order off.

Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, Thank you for your review. We appreciate your feedback. Kind regards,

Steve D 2016/10/21
« Overnight stop for married couple »

Decent room for 1 or 2 nights. All staff were very friendly. Breakfast was very good and the buffet service was continually refreshed. Only minor issue was the bar prices, expensive compared to Aberdeen

Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, Thank you for your feedback. We are pleased you enjoyed your visit and look forward to welcoming you back. Kind regards,

Just29 2016/08/01
« Poor Accomodation »

Rooms booked not available on arrival. Computer blamed but no solutions. Manager no where to be seen and staff not able to provide solutions. Finally rooms found but not up to standard with poor bathrooms and room comfort. No lift and no one to assist with luggage up stairs. Would not stay again.

Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gabriella Maltesics General Manager

malcolmh81 2016/03/31
« very unwelcoming staff at this hotel »

from start to finish my stay at this hotel was very unwelcoming and unfriendly, the meal was disgusting to say the least, the only positive thing I can say about this hotel was leaving. I would stay in the local park next time

Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, thank you for your recent review of the Mercure Perth Hotel. I am very disappointed to read your comments and would very much like to discuss your experience in greater detail. Would you please contact me on 01738 642 800 so I can investigate further. Thank you & Kind regards Gabriella Maltesics General Manager

Geoff W 2016/03/14
« Disappointing »

A one night stay only, while passing through the area. I had a supposedly better quality room, but found it sparsely furnished and in need of some care and attention. Hot water tap not working in the bath, and the bath badly damaged anyway. No hot breakfast buffet, as there were insufficient guests, so had to wait for it to be cooked to order. Staff pleasant enough, but all in all not a great experience.

Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have discussed the plumbing issue with maintenance and also your comment about the breakfast buffet with the head chef today. Please be ensured that both department have taken your comments on board. Sincerely, Gabriella Maltesics General manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 45.00 GBP Non member rate
From 40.50 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
Select your dates 45.00 GBP