Mercure York Fairfield Manor Hotel
YO30 1XW YORK
YO30 1XW YORK
The 4-star Mercure York Fairfield Manor Hotel is an 18th century Georgian manor house set in its own grounds. This York hotel enjoys views of the beautiful Yorkshire countryside and is 6km from York Castle Museum and the Jorvik Viking Museum. Complimentary high-speed WIFI is available in the 89 modern guest rooms and throughout the hotel. Relax with fine food and drinks in Kilby's Restaurant and Club Bar. The hotel has 6 well-equipped meeting rooms able to accommodate up to 120 guests.
The Mercure York, Fairfield Manor is 3.5 miles North-West of York railway starion. Gothic York Minster is a short hop away.
Relax in the Yorkshire countryside. The hotel has many original features, such as the sweeping oak staircase that leads to traditionally styled guestrooms.
All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a contemporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.
Classic family bedroom for 2 adults and 1 child with flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.
Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.
Classic bedroom with 1 single bed, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 1 adult.
Classic bedroom with 1 double bed, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.
One of our best rooms! Superior suite with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.
Classic bedroom with 3 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 3 adults.
Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.
Soak up the atmosphere in our Kilby's restaurant. Choose from a collection of mouth watering dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines
The Kilby's Club bar offers a range of wines, beers, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.
Reviews collected from customers who booked on AccorHotels.com
Excellent service from the staff. Restaurant food excellent, well cooked and presented. Privelige room very large but a little dated and in need of Rena action. Bathroom in poor working order with both the sink and shower lacking in water pressure. Heated towel rail did not work
Dear michaelcZ981UH, thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor. I am sorry that your bathroom experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are investigating your comments to take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Gordon Stewart
Room with lots of space but traffic noise bad and as was the view from the window. When I asked the receptionist if the room was away from the road she did not know. As I had upgraded to a better room I would have expected a decent view and no traffic noise. Bar bill initially contained service charge o fwhich I was not aware, it was just put onto the bill. Overall quite disappointed and will stay ther again.
Dear GolferSkipton, thank you for adding your review, however please accept my apologies for not all aspects meeting your expectations. The majority of our upgraded rooms are in the old part of the building, which is closer to the road. These rooms are upgraded due to their size and additional facilities, but unfortunately not the view. We do have a significant number of rooms that are on the opposite side of the building, however these are mostly standard bedrooms. Kind regards Gordon Stewart
A very nice very friendly hotel. Well place for Park and Ride access into York. Nice room, nice food, good service. Well in fact just up to the normal Mercure standard. The evening meal we had on the first night was very good.
Booked the 4* hotel for 1 night as a treat, my partner wasnt feeling well so only wanted a light breakfast id happily have a full breakfast and my two year old son who is a very fussy eater would have had a peice of toast or bowl of cornflakes. Was told only option was to pay for three full priced breakfasts £30 seemed way over the top. No option to pay for a kids portion or a light vegetarian option for breakfast. Was made to feel unwelcome so instead of looking around we were forces to pack up and leave to find somewhere where the staff were more pleasant. Left a bad taste to what was supposed to be a relaxing break. Customer in this case was clearly bottom priority
Dear rjuk88, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards Gordon Stewart
Well located for York. Spacious hotel with good size rooms a little spoilt by the sound of passing trains. It was all fine but the hotel overall particularly inside can only be described as looking and feeling somewhat 'tired' and in need of a refurbishment. I was travelling with my daughter and two young grandchildren (6 & 3) but ridiculously even with a family room booked for them they were only allowed one adult and one child in the room. This necessitated having to book another family room for myself and one of the children. How that would have worked if my daughter had been travelling alone I don't know? The staff were very nice and couldn't have been more helpful. Disappointingly the food could only be described as average at best and if I stayed again I would probably eat out. It was ok for a night and the staff very good but the hotel itself I can only say that 'average' sums up everything really
Dear Paul B, thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kind regards Gordon Stewart
We have stayed at this Hotel on many occasions over about eight years. The staff are always pleasant and helpful. It's in a beautiful location but near to Park and Ride so easy access to York its self, but we have travelled to lots of different locations from Fairfield Manor. The rooms are always clean and well maintained with all the usual facilities.
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