Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,114 reviews

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Mercure Edinburgh City Princes Street Hotel - Image 1
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Princes Street, EH2 2DG EDINBURGH, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Our accommodation(s)

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Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG EDINBURGH
United Kingdom

GPS:55.952573, -3.194425

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SCOTT'S ON PRINCES STREET

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,114 reviews

TripAdvisor Rating  3.5/5  3,572 reviews

Beautiful views, remodeling

Customer review rating 5.0/5

David B. Solo - Confirmed reviews ALL

Comfortable place with remodeled rooms around the corner from airport bus and a block from station, easy access to Old Town uphill.

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Hotel Manager

Well located, friendly staff, lovely room

Customer review rating 4.5/5

Fay C. Families - Confirmed reviews ALL

Stayed for 3 nights visiting relatives. Could not fault the room and the breakfast was great. Friendly staff

Dear Euphemia C., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Hotel Manager

Well located

Customer review rating 2.5/5

Alice Solo - Confirmed reviews ALL

This hotel is perfectly positioned in Edinburgh for my requirements. It is clean and has a dining room with wonderful views of the castle and gardens. My room had a view of a brick building and filled constantly with disturbing electrical sounds from outside. The room was a good size for me and had everything I needed.

Dear Alice C., Thank you for your review and for choosing to stay with us. We are glad to hear that our hotel's location suited your needs and that you found the room to be clean and adequately equipped. However, we apologize for the disturbance caused by the electrical sounds and for the view not meeting your expectations. Your feedback is valuable to us, and we'll use it to address these issues and ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back for a better stay. Sincerely, Anna Staniak Guest Services Manager Mercure Edinburgh City Princes Street Hotel

Great staff

Customer review rating 4.5/5

Bkvs Friends - Confirmed reviews ALL

I had a package that was to be delivered to the hotel. It was held by customs and I had to extend my stay a couple of days. The staff was very accommodating with arranging for me to stay in the same room for the extra days. The would give me updates on any information regarding the delivery of the package that they received. Craig and Sara, at the front desk, were especially helpful and did everything they could to assist with the delivery of the package.

Dear Brian V., Thank you for your kind words about our staff! We're glad we could assist you during your stay, especially with the package. Craig and Sara will be thrilled to hear your appreciation. We're always here to help, and we hope to welcome you back for another enjoyable stay. If you need further assistance, please don't hesitate to contact us. Warm regards Vicki Guest Services Team Mercure Edinburgh Princes Street City Hotel

Excellent stay

Customer review rating 5.0/5

Colin Couples - Confirmed reviews ALL

The stay was excellent the room had a superb view with nice balcony to take it all in. Staff very friendly. Breakfast excellent also so much choice and very relaxed setting.

Dear Colin H., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Hotel Manager

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Other web-users rate our hotel

  • 2,202 reviews 9.6/10 Location
  • 2,939 reviews 5.2/10 Room
  • 1,861 reviews 8.7/10 Service
  • 195 reviews 2.5/10 WiFi
  • 1,233 reviews 3.9/10 Comfort
  • 1,072 reviews 8.6/10 Breakfast
  • 995 reviews 2.9/10 Vibe
  • 804 reviews 4.8/10 Cleanliness

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