Hotel addressBradford Road
BD16 1TU BINGLEY
How to reach the hotel
Contact the hotel
- Tel. (+44)844/8159004
- Fax. (+44)127/4551331
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Mercure Bradford Bankfield Hotel - hotel reviews in Bingley
Hotel code: 8334
Accorhotels.com customer reviews in partnership with TripAdvisor
"Noisy and dated"
31st August 2013, Roundhill31, Norwich, United Kingdom
Booked for three nights but only stayed two due to constant noise from a banging door on our floor. When complained on checking out early they did not seem overly bothered.There was a wedding both nights and plenty of noise from that. Room was not properly cleaned.View management response »
Management responseDear Guest, I am very sorry that on this occasion we did not meet your expectations. I would like to assure you that I have spoken to our reception team to ensure all feedback is dealt with immediately and action taken at the time to rectify any problems prior to departure.I would like to thank you for bringing this to my attention, and assure you that I have taken action to ensure no future repetition. I do hope hat you will consider returning to our hotel in future when I am confident you will experience a much more peaceful stay. Kind regards Emily Cox General Manager
30th August 2013, PeterLyndonwoollis, Buxton
Great hotel nice staff ! Very clean in lovely setting . Really enjoyed it would recommend . Food was really good does weddings . Close to skip ton where we wanted to visit . Really like promotional offers .View management response »
Management responseDear Guest, Thank you so much for your review. It is always such a pleasure to receive positive feedback from our guests. I am very pleased to hear that you enjoyed your stay and that the staff, location and setting were all to your expectations. I look forward to welcoming you back again in the near future, King regards Emily Cox General Manager
"Good location for the Dales,hotel taken over with Muslin Weddings"
28th August 2013, trato1945, hull-uk
Room cleaning service was obb hock,some day nothing,other,consumables not replacedBreakfast depended on staff,sometimes good,other days poor Beds comfy but rooms hotSome evening diffecult to exit and park because of weddings,Tv quality grainy and remote not user friendlyView management response »
Management responseDear Guest, Thank you for your review, your feedback is invaluable to us as we continuously strive to improve our service and standards. Please be assured that your feedback has been reviewed and action taken as appropriate to ensure improvements are made. I do hope that you will return to our hotel when I am confident your will experience our usual standard of care, welcome and hospitality. Kind regards Emily Cox General Manager
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.