Hotel - Mercure Manchester Piccadilly Hotel
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Mercure Hotel

Mercure Manchester Piccadilly Hotel

Portland Street 
M1 4PH  MANCHESTER
UNITED KINGDOM

2,841 reviews
TripAdvisor Rating Based on 2,841 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Concierge

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Our rooms

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room where you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

  • 280 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Manchester Piccadilly Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 2,841 reviews
Nigel P 2017/05/19
« Great location »

The location is fantastic, being very central, and the rooms are a great size. Staff, other than housekeeping, were very friendly and we were most grateful on the final morning to be given an extra hour before check out due to my girlfriend feeling unwell. The standard of housekeeping however let the whole experience down, as dirty sheets were used and then re-used when pointed out, dirty towels and teaspoons were left unchanged, and the amount of tea/coffee/sugar/milk was so poor that we had to purchase more from a local shop as we received no help with this when phoning reception.

jamiej462 2017/05/17
« Ok at best »

Staff we're great but the hotel is quite dated and definitely not worth the money. Our room was a good size and well furnished but absolutely stank on arrival as if somebody had literally just used the toilet. Breakfast was overpriced and of low quality. Avoid this hotel, although the location is excellent, there a far better options available in Manchester. J.Jackson

AndrewPitman 2017/04/10
« Good value city centre hotel »

I have stayed here several times and have always found it to be very well placed to reach all areas of the city and suburbs. Although it looks somewhat dated from the outside the rooms are always clean and well maintained and food in the restaurant is much better than most large hotels. Our stay was made so much better by Claudia on reception who did everything she could to ensure we enjoyed our stay. Much appreciated and a great asset to the hotel

MercureManager17, Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Thank you for taking the time to provide your review following your recent stay here at the hotel. Lovely review to read and great to see a great comment in relation to Claudia. I do hope that you will visit the hotel again when your next visiting Manchester. Yours Sincerely

William CW L 2017/03/21
« Convenient location »

room carpet can be little bit more cleaner, staff are very friendly. It is indeed a convenient location at downtown but it is suggested to avoid any late outgoing near the hotel. Shopping area and china town are a walking distance of less than 7 minutes.

Leanne S, Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Thank you for taking the time to provide your review following your recent stay with us here at the Manchester Mercure. I do hope that you will visit the hotel when next in the vicinity, lovely feedback on the team thank you. Yours Sincerely

keatingl2017 2017/03/17
« Mercure Manchester »

Hotel is good service is good however last time I stayed I pre paid for a 3 course meal and at checkout I was charged extra money, I again this time paid for the 3 course meal and again I was charged extra but this time I was informed that the money I paid was jus an amount and that it was not for a 3 course meal which totally contradicts what is on the web page............ I feel somewhat tricked with this and definitely will not be eating at the hotel again after this

Leanne S, Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Thank you for taking the time to provide your review following your recent stay with us here at the Manchester Mercure. I am sorry to read that there was some differences with your meals whilst staying with us here at the hotel. We will be looking further into this situation to ensure clarity across the board. Yours Sincerely

webstar67 2017/03/15
« Date Weekend »

The hotel is starting to show its age but overall is clean but mould starting to appear in the bathroom on the tiles and around the bath - the staff are friendly and their customer service is very good - however I wouldn't recommend a room near the hotel lifts as all we could hear was the gears clanking all night..

Leanne S, Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Thank you for taking the time to provide your review following your recent stay with us here at the hotel. I am sorry to read that you found the room you stayed in on this occasion did not meet your expectations and you found fault with your bathroom, please accept our sincere apologies on this. I am however very pleased to read your comments in relation to the team here at the hotel. I do hope that your recent stay will not deter you from returning to the hotel again in the near future should you require accommodation in the city centre. Yours sincerely

DavidLGardner 2017/03/09
« Central location in need of some TLC »

Overlooking Piccadilly Gardens (currently under refurbishment), this is a central location with good views. The restaurant area is fabulous with picture windows and a good breakfast spread. However, the bedrooms while smart and functional (good on tea, coffee and proper glassware), the windows were something out of the arc (well the 1960s!). There were two layers of aluminium windows that did not really open, but let in noise. It wasn't the partying (not on Sunday evenings) but the plant system just below that kept kicking in overnight. I was on the 6th floor on the south side. Good value and comfortable, central but not the best location. probably not a hotel for a quiet evening on a Friday or Saturday.

Leanne S, Manager at Mercure Manchester Piccadilly Hotel, responded to this review

Thank you for taking the time to provide your review following your recent stay with us here at the hotel. I am sorry to see that you found the room your stayed in was close to a piece of plant equipment that disturbed your stay, please accept our apologies in relation to this. I am however pleased to see that you found the restaurant area and bedroom to your liking. I do hope that you will visit us again when next in Manchester. Yours Sincerely

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