Hotel - Mercure Bristol North the Grange Hotel
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Mercure Hotel

Mercure Bristol North the Grange Hotel

Old Gloucester Road  Northwoods  Winterbourne 
BS36 1RP  BRISTOL
UNITED KINGDOM

618 reviews
TripAdvisor Rating Based on 618 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Concierge

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superior feature room with its patio doors looking out over the garden.

  • 68 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Bristol North the Grange Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 618 reviews
Chris and Jane J 2017/04/21
« A nice relaxing break »

This is a great hotel for a relaxing break yet only a few minutes from the attractions of Bristol. Clean and tidy rooms with friendly staff. The food is wonderful and very reasonably priced. Even though it's a popular wedding venue, it doesn't spoil your stay. Brilliant breakfast too and wonderful grounds. This was our third stay and we will be back.

lisamarieo254 2016/12/09
« Wedding party »

Had my sis wedding here everything was perfect other than when we arrived there was none to serve food anytime u tried to find staff nowhere to be seen and it's not like u can just pop out for something to eat in the middle of nowhere and need a better selection of food not something u get in the local cafe to be charged an arm and leg for

fairwaysmusic 2016/11/04
« An extremely excellent few days away. »

We were extremely satisfied with theall aspects of our visit. Our arrival was greeted with a smile and nothing was too much trouble. The staff were very friendly and helpful. We would recommend this hotel to anybody seeking a quiet and relaxed stay.

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. I am very pleased to read that you had such a great experience and I look forward to welcoming you back to the hotel in the future. Kind Regards Josh Watts General Manager

sarahjb1979 2016/09/28
« Weekend stay for friends wedding »

Room smelt damp, pull out bed was not made for my young son as we arrived late at night had to wait for it to be made, pathway to hotel is a danger hazard with uneven paving slabs, guttering over bedroom made an awful noise when it rained, very disappointed

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. I am very sorry that your experience was not an all together positive one, we will look into the points raised and take corrective action as a result of your feedback. I hope we will have the opportunity to welcome back to the hotel in the future. Kind Regards Josh Watts

Biddlybee 2016/09/20
« Beautiful location »

Beautiful location - the hotel is set in a park with a huge cedar tree near the front. When we arrived there was a red carpet laid out st the front for wedding guests. Lovely staff, reasonable food, reception rooms good. Bedrooms a bit tired but ok. But more staff are needed. The bar was woefully understaffed for a saturday night with two functions going on. The staff that were on duty were trying their best but were overwhelmed with orders and guests complaining about lack of answer to room service calls and bt guests turning up looking for food and no hot food available at 9.30pm.

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. I am very pleased to read that you enjoyed your stay, we are so lucky to have a cedar tree right on our doorstep! I look forward to welcoming you back to the hotel in the future. Kind Regards Josh Watts General Manager

richardmH8312NW 2016/09/14
« Saturday night relaxation »

We have stayed twice at the Grange and will happily stay there again. The rooms are quiet and very comfortable, and the dining and breakfast rooms at the front of the old country house are delightful in terms of view over the terraced lawn and décor that is both traditional and modern and very interesting. Our welcome was warm and breakfast excellent.

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. I am very pleased to read that you had such a great experience and I look forward to welcoming you back to the hotel in the future. Kind Regards Josh Watts General Manager

cnewland95 2016/08/16
« Absolutely horrible stay »

We arrived and the staff were dull. There was no warm welcome or helpful advice. We were given the room key and we went up. Opened the door and we were hit with an unbearable smell of sick. The bathroom was seriously outdated and was dirty. I went to respect ion to complain and get a different room. We got the new room exactly the same layout but didn't smell thank god. The bathroom however was discussing. The more you looked the dirtier it got. Yes we were only staying one night but you expect nothing but close to perfection from a "4 star hotel". Also I initially phoned up to book the room. When we got to the hotel there was a wedding party. But there was no mention of there being a wedding booked in when I phoned. They were noisy until the early hours and closing the Windows a. Didn't drown out the noise as our room was located right near the function room and b. The room was so hot with not having air con it was an extremely uncomfortable nights stay. We complained on checkout and got no consolation the man just said that he would pass on the message. We will not be staying here ever again.

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Many thanks for posting a review with regard to your recent stay with us. This really is disappointing to read and does not sound at all like the level of service we pride ourselves on. We have looked in detail at your comments and have put corrective measures in place as a result of your feedback. I hope to be able to welcome you back to The MERCURE Grange Hotel in the future. Kind Regards Josh Watts General Manager

vineyardhaven 2016/07/24
« Great find. »

We only stayed 1 night at this hotel as it was my birthday and we were visiting Bristol for the first time. I got a great deal with my Accor membership which included breakfast. The building is beautiful and the rooms did not let us down. No renovations needed with our room, bathroom was a nice one. We decided to stay and have dinner at the hotel and all the staff that served us couldn't be any nicer. Meal was great and in the morning when we had breakfast in the dining room, the same staff were on and they were just as friendly; with a smile on their faces and great service. Apart from Bristol itself, we were disappointed in Bristol but I would stay there again. The grounds were beautiful. Only just 5 miles from Bristol City Centre.

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Watts

S_DPlymouth_UK 2016/07/07
« Lovely weekend »

Had a lovely room (503) overlooking the lawns. Comfy bed. Lots of places to sit and relax and enjoy the hotel. Staff really helpful and friendly. Our room wasn't ready when we arrived and we were really surprised to be offered a complimentary drink with an apology - great service.

MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your experience, I very much appreciate your comments regarding your stay at Mercure Bristol North The Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service and product. Kind Regards Josh Watts General Manager

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