Hotel - Mercure Kingfisher Bay Resort Fraser Island
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Mercure Hotel

Mercure Kingfisher Bay Resort Fraser Island

Mercure Kingfisher Bay Resort  Kingfisher Bay QLD 
4655 FRASER ISLAND
AUSTRALIA

3,248 reviews
TripAdvisor Rating Based on 3,248 reviews
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Mercure Kingfisher Bay Resort Fraser Island

Mid-scale hotel for business trips or leisure

A base for exploration or a quiet getaway with loved ones, discover World Heritage-listed Fraser Island with Mercure Kingfisher Bay Resort. A short 4 hour drive or 1 hour flight from Brisbane transports you to an island nestled perfectly at the start of the Great Barrier Reef. Filled with beautiful untamed natural landscapes, wildlife, rainforest, lakes and endless beaches, this 152 room resort features 3 outdoor pools, 3 restaurants, 5 bars and 6 different types of meeting rooms.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Indoor unheated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Breakfast
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • HERVEY BAY
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundromat
  • Cash machine

Leisure and activities

  • Swimming pool
    • Indoor unheated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking
    • Private beach
    • Sailing facilities (Paying)
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Jogging track
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 5 bar(s)

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Kingfisher Bay Resort Fraser Island

Mercure Kingfisher Bay Resort
Kingfisher Bay QLD
4655
FRASER ISLAND
AUSTRALIA

Tel: (+61)7/41949300
Fax: (+61)7/41949230

Check-in from 14h00
Check out up to 10h00
Access and transport
  • TORYS TOURS : BNE/HERVEY BAY
  • HERVEY BAY At 22km / 13.67 miles  - Shuttle paying

GPS : -25.392323, 153.030034

Our rooms

  • Superior Room 1 Queen and 1 Single Bed
    Superior Room 1 Queen and 1 Single Bed

    Relax with your very own spa bath in the bathroom. Each room features a large private balcony with lake or bush views, 1 queen bed, 1 single bed and interconnecting rooms upon request. Perfect for 2 adults with a child or 3 adults.

  • Standard Room 1 Queen and 1 Single Bed
    Standard Room 1 Queen and 1 Single Bed

    Modern and spacious accommodation nestled in a natural bush setting. Each room features a large private balcony with lake or bush views, 1 queen bed, 1 single bed and interconnecting rooms upon request. Perfect for 2 adults with a child or 3 adults.

  • 152 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 76 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • WIFI in your room
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

THE SAND BAR Restaurant
Lunch 11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:30 - 20:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE SAND BAR Type of cuisine: Bistro


Combine The Sand Bar's Bistro casual dining experience with its stunning bush location, spacious decks and poolside dining and you'll get a taste of the Aussie lifestyle. Open every Friday-Saturday, during school holidays and peak periods.

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MAHENO RESTAURANT Restaurant
Lunch 11:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:30 - 21:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MAHENO RESTAURANT Type of cuisine: Brasserie


Maheno restaurant provides a casual all-day dining atmosphere. With indoor/outdoor settings, enjoy a cocktail as you soak in Fraser Island. Open daily for buffet breakfast, a la carte lunch menu and a rotating dinner menu.

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SEABELLE RESTAURANT Restaurant
Dinner 18:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SEABELLE RESTAURANT Type of cuisine: Thematic cuisine


Enjoy a dining experience where Australian food is enjoyed in a natural in and outdoor bush land setting. This signature restaurant is famous for its specially crafted menus drawing inspiration from Fraser Island's indigenous Butchulla tribe.

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See all our restaurants
MAHENO BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MAHENO BAR


Maheno Bar is a casual lounge bar located in the resort's main atrium overlooking the pool and lake. Ready to serve from midday till late in the night, enjoy its relaxing atmosphere indoors or out. Live entertainment is available on selected nights.

POOL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

POOL BAR


Enjoy refreshing cocktails, light lunch, snacks and tasty ice-cream treats for the kids, all while relaxing by the poolside. The pool bar is always a favorite for the whole family

SEABELLE BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SEABELLE BAR


A visit to the Seabelle bar is not complete without trying its signature Bushtucker cocktails. Open every evening from 5pm, this intimate cocktail bar is located in the Seabelle Restaurant.

DINGO BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

DINGO BAR


Playful and fun. The Dingo bar is a place for great conversations. Located adjacent to the backpacker Wilderness Lodges, come and get a taste of true Australian hospitality

SAND BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SAND BAR


A great atmosphere for families, the Sand Bar provides a casual and relaxing setting as it overlooks the pool and the waters of the Great Sandy Strait. Open from 11am to 830pm Friday and Saturday and all week in school holiday and peak periods.

See all our bars
See all our restaurants and bars

Your meetings and events

Mercure Kingfisher Bay Resort Fraser Island Meeting Room

Our meeting rooms


  • Number of meeting rooms: 8
  • Maximum size: 273 m2
  • Maximum capacity: 300
  • Maximum banquet capacity: 200

Our customer reviews for Mercure Kingfisher Bay Resort Fraser Island

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 3,248 reviews
fergsnz 2016/07/30
« Great place, and I'd definitely go again. »

Kingfisher Bay Resort is a fantastic place to go for a bit of R&R, or for a bit of adventure. I'd highly recommend the day-long Beauty Spots tour. Martin was our driver and he was an exceptional guide, explaining all the history of the island, the geology, the people, the wildlife; and he did all of this while skilfully manoeuvring an insane 400 hp 4WD bus through extremely narrow sandy tracks. It was surreal in parts. The trip included visiting Lake McKenzie (crystal clear waters and white sand), the wreck of the Maheno, Eurong (the resort on the eastern side of the island), a sand blow, cliffs of coloured sand, a wild dingo, a pod of excited whales, and an exciting 80 km/h + journey down the beach. This is an absolute must for anyone visiting the island. It is also an absolute must to go to the Sand Bar and indulge in late afternoon cocktails, while watching the sun set over Hervey Bay. The cocktails are very moreish and reasonably priced. As for the food, we ate at the Maheno Restaurant, and didn't quite get around to going to Sea Belle (largely due to the cocktails at the Sand Bar). The Maheno Restaurant was great, and our waiter Simon was a particularly friendly and nice guy. I'd certainly recommend Kingfisher Bay Resort to anyone looking to get away to a beautiful island. Apparently there is a pretty long rainy season there though, so be careful when you book.

KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Thanks for the fantastic five star review and recommendation fergsnz! We love seeing our New Zealand neighbours out and about discovering Fraser Island and it sounds like you took every opportunity to do just that while you were with us. Like anywhere, of course we get rain on the island but there is no particular “wet season”, with weather reflective of that of mainland Hervey Bay. Either way, sunshine or rain, we have you covered with tours running regardless and plenty of daily activities available at Kingfisher Bay Resort. On behalf of Martin, Simon and all the team, we very much look forward to welcoming you back again soon and wish you all the best for the rest of your Aussie adventures while you are here!

jjbarr87 2015/10/12
« very average »

It is definitely in need of upgrades in the rooms especially the tiles and bathrooms. Service in the restaurants was slow even when we were the only people there. Food was very overpriced for what was very average pub meals. Was very disappointing to see the slip in standard, I stayed here 3 years ago and was thoroughly impressed with the standard.

KingfisherBayResort, Manager at Kingfisher Bay Resort, responded to this review

Dear jjbarr87. Thank you for posting a review following your most recent stay - we really enjoy seeing return guests and appreciate your loyalty. Please accept our sincere apologies that your time with us on this occasion has failed to impress. We value candid feedback such as yours as it allows us to make improvements to our products and services and would like to assure you we are listening to recent guest comments and working hard to make positive changes in our restaurant. On behalf of all the team, we do hope you visit again soon, giving us the opportunity to redeem ourselves.

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