Hotel - Grand Mercure Phuket Patong
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Grand Mercure Hotel

Grand Mercure Phuket Patong

1 Soi Ratuthit 200 Pi 2 Road  Patong Beach Kathu District 
83150 PHUKET
THAILAND

1,221 reviews
TripAdvisor Rating Based on 1,221 reviews
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Select your dates 3870.00 THB

Grand Mercure Phuket Patong

Upscale hotel for business and leisure

Located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.

Phuket's popular Patong beach is widely considered as one of Asia's most sought after destinations. With its white sand beach, entertainment, shopping malls and local cultural heritage, Patong has everything it takes to surprise and please you.

Hotel extras

With 38 Deluxe Pool access as well as 10 One-bed and 4 Two-bed pool villas, Grand Mercure Phuket Patong is equally suitable for young travellers, families or simply friends looking at spending some quality time together, in the heart & soul of Patong

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • HKT
  • Languages spoken at the hotel
    • French
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Grand Mercure Phuket Patong

1 Soi Ratuthit 200 Pi 2 Road
Patong Beach Kathu District
83150
PHUKET
THAILAND

Tel: (+66)76/231999
Fax: (+66)76/231998

Check-in from 14h00
Check out up to 12h00
Access and transport
  • LOCAL BUS : BANGKOK PHUKET, PHUKET CITY
  • HKT At 45km / 27.96 miles  - Shuttle paying

GPS : 7.888059, 98.296180

Our rooms

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request.Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

  • Deluxe 2 Single Beds, Pool Access
    Deluxe 2 Single Beds, Pool Access

    Our Deluxe room offers two Single beds, chill-out sundeck, wooden floors, free WiFi, iPod dock, DVD/CD player, 40' LCD TV and exclusive Lagoon Pool access. Up to 2 adults and 1 child.

  • Superior 2 Single Beds
    Superior 2 Single Beds

    Perfect for friends or business travellers, our Superior room offers 2 Single beds, stylish bathroom, wooden floors free WiFi, safe, 40' LCD satellite TV and stunning pool views. Up to 2 adults and 1 child.

  • Familly Pool Villa Two Bedroom
    Familly Pool Villa Two Bedroom

    Our 200sqm two-bedroom family pool villa is perfect for families or couples travelling together. The villa has two separate bathrooms, a large outdoor sundeck and lush garden. Up to 4 adults and 2 kids.

  • Pool Villa One Bedroom
    Pool Villa One Bedroom

    Our 100sqm pool villa is perfect for a romantic getaway. Surrounded by swaying palms, it features a spacious outdoor deck and garden, indoor living room and daily access to our "Chill" Lounge. Up to 2 adults & 1 child.

  • Suite 1 King Bed with Balcony
    Suite 1 King Bed with Balcony

    Located on the top floors, our 57-62sqm Suite offers a King bed, living room, bathroom with rain shower and bathtub, walk-in closet, free WiFi, safe, 40' LCD TV and balcony with stunning pool views. Up to 2 adults and 1 child.

  • Executive Suite 1 King Bed with Balcony
    Executive Suite 1 King Bed with Balcony

    Our 90sqm Executive Suite offers a King bed, separate dining room with kitchenette, living room, rain shower and large bathtub, walk-in closet, free WiFi, safe, 2 40' LCD TVs and balcony with stunning pool views. Up to 2 adults and 2 children.

  • Superior 1 King Bed
    Superior 1 King Bed

    Our Superior room offers a King bed, stylish bathroom with shower or bathtub, wooden floors, free WiFi, safe, 40' LCD satellite TV and stunning pool views. Up to 2 adults and 1 child.

  • Deluxe 1 King Bed, Pool Access
    Deluxe 1 King Bed, Pool Access

    Our Deluxe room offers a King bed, chill-out sundeck, wooden floors, free WiFi, iPod dock, DVD/CD player, 40' LCD TV and exclusive Lagoon Pool access. Up to 2 adults and 1 child.

  • 314 rooms
  • 100 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

BUBBLES Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BUBBLES Type of cuisine: International


The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Find out more and book
CRAFT Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CRAFT


Our Lounge Bar boasts the largest selection of draught, local and craft beers in Phuket and a wide selection of light snacks and tapas, with DJs spinning Jazz and RnB tunes daily.

BOUNCE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BOUNCE


Our Pool Bar is the perfect spot to relax while enjoying cocktails, fruit smoothies or Beers, alongside snacks, salads, sandwiches and pizzas. Happy Hours are available daily.

See all our bars
See all our restaurants and bars

Your meetings and events

Grand Mercure Phuket Patong Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 296 m2
  • Maximum capacity: 250
  • Maximum banquet capacity: 60

Our customer reviews for Grand Mercure Phuket Patong

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,221 reviews
Samanthaa101 2016/11/18
« Amazing Sanctuary »

From check in to check out we were welcomed and greeted like on their family! All staff were amazing and a point of difference in comparison to other resorts around the area! Sita from front desk was absolutely amazing and is more than an asset to their team. We will definitely be back :)

Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Samanthaa101, Thank you for this wonderful review and glad you felt "at home" during your last stay with us! Miss Sita is indeed an asset to us and a great example to the rest of the team... I will have your review posted on our Staff board as of tomorrow morning and will surely thank her on your behalf!! See you again very soon :) Sebastien

Mark H 2016/11/10
« One week in Phuket, Patong »

Lovely hotel with extremely friendly and helpful staff. A thoroughly enjoyable, comfortable, hassle free stay in a great place. One of my favourite places on the planet (the hotel as well as Phuket, Patong) - looking forward to our next visit!!!!

chrisE2766KG 2016/09/01
« An Excellent Hotel at Patong Beach »

I have stayed at the Grand Mercure hotel Patong Beach 3 times ,it is an excellent, family friendly hotel in Patong Beach. I have been a member of the Le Club Accor loyalty program for17 years and have stayed at many properties ,the Grand Mercure Patong is the best hotel I have stayed at. The hotel is 5 star for cleanliness, the staff are so friendly and nothing ever is a problem for them . I would highly recommend the Grand Mercure Hotel Patong Beach to anyone wishing to stay at Patong Beach in Thailand. The hotel is a credit to the management and the Accor group

Yusszzxx 2016/08/23
« Great Stays »

We were greeted personally by the manager and a glass of refreshing tamarind juice. The staff is so attentive and friendly. The manager noted our stay as a special couple treat holiday, then arranged us a complimentary access to Executive Lounge throughout our stay. The room was also ready with a generous fruit basket and cakes. The hotel located few mins walk from Jungceylon Mall, 5-7 mins walk to Bangla road where all the happenings and about 7-10 mins walk to the beach. Shuttle is provided to these locations. Overal is good hotel but don't expect a resort feel staying here.

cds725 2016/07/26
« Nice Pool. great service, good location. »

Room condition was so good and clean. 5 min walking distance to the Jung Ceylon. Excellent staff. but some of staff are not good enough English. Their accent was little bit aggressive. Overall staying at the Grand mercure was great!!

Valentine L, Responsable relations clients at Grand Mercure Phuket Patong, responded to this review

Dear cds725, Thank you for your review and for sharing your experience with us. We are truly flattered to hear you had appreciated several aspects of your visit including the great location and the cleanliness of the room! Please rest assured that we have noted and shared your comments among our management team in order to improve our service and the English skills as well. On behalf of our entire team, kindly accept our most sincere apologies.. I remain hopeful that we will hear from you again and have a chance to welcome you back at our resort! With Grand Regards, Valentine

Knobhound 2016/03/03
« Poor check in procedure »

On arrival at the hotel I was advised that as a result of the previous occupant checking out late, my room would not be ready for half an hour I went to the lobby bar and ordered some food & drink returning to the check in desk forty five minutes later This time I was told that the shower was broken & I would have to wait until the maintenance engineer repaired it I had made arrangements to meet some friends & by this time it was getting late so I asked if by chance, another room was available The desk clerk immediately gave me another room but I really can’t understand why I wasn’t offered this alternative room right from the start Wasting my time, very inconvenient

Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Andy S, Thank you very much for your review and the few minutes taken in sharing your disappointing check-in experience. I have this morning discuss this matter with our Front Office Manager and asked her to review the overall procedure with team, whenever the occupancy doesn't allow us to switch rooms automatically. Thank you once again and see you back at Grand Mercure very soon.. Sebastien

Philip2811 2016/01/18
« A PERFECT HOLIDAY HOTEL »

My wife and I stayed at the Grand Mercure Phuket for approximately 1 week. Upon arrival we were offered an upgrade from a poolside room to a private villa which was accepted gratefully as it was very spacious and private. The facilities at the hotel are excellent for individuals, couples and families and the staff are excellent. The hotel location is perfect, 10 minutes walk from the beach and 10 minutes walk from the shopping mall where a large number of excellent restaurants can be found. Having said that, the hotel restaurant was excellent and the food quality and range great. On one day my wife was ill and the hotel offered all the necessary support and more including a get well note and fruit basket. The hotel facilities are in general excellent and the wifi one of the best. We cannot fault our stay and have every intention of returning.

Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Philip2811, Thousand thanks for this wonderful review! Very pleased to see you both enjoyed your stay with us so much and i will surely take this opportunity to thank the entire team on your behalf. See you again soon... Sebastien

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